50
poor
Kaiser Permanente | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
44%
Android
206 Reports
206 Reports
iOS unitQ Score
iOS User Feedback
56%
iOS
264 Reports
264 Reports
User Feedback
56%
iOS
264 Reports
264 Reports
44%
Android
206 Reports
206 Reports
Kaiser Permanente - Latest Quality Issues
Android
Mar 31, 2025
does most things okay but for the past week I have not been able to log in. I keep getting an error message that says they are experiencing technical difficulties and to try again later. it's already been a week. how later is later?
iOS
Mar 31, 2025
Horrible
Does not let me log in
iOS
Mar 31, 2025
Miss information
I phoned Kaiser hospital to discuss my toothache. She answered me but She referred me Doctor Mar for it. I am not satisfied it because she referred me to the wrong doctor and wrong place.
Android
Apr 1, 2025
was hard to understand what was needed to send this message
iOS
Apr 1, 2025
Services
Most services are great need more staff difficult to get appointments. Baldwin pk needs benches at each elevator for disabled to wait for scuttle
Android
Apr 1, 2025
Past few months has been glitches won't let me sign in unless I go to the web . and now the past few days can't access the app 2 DAYS ! I restarted my phone thinking I was that nope and no updates .
Android
Apr 1, 2025
never works
Android
Apr 1, 2025
could be easier to find. many options that take lots of time. I lost a 17 question thing I was in the middle of about my cough, in the guide me area. happy I finally found how I could email my doctor directly, but it wasn't simple.
Android
Apr 2, 2025
90 % of the time I receive a message that there is a problem/ issue with the website and I cannot log in.
Kaiser Permanente - Product Description
Whether you're at home or on the go, the Kaiser Permanente app gives you a simple, secure way to manage your health — all in one place. Live in Washington (outside of Vancouver/Longview)? Download the Kaiser Permanente Washington app instead. With the Kaiser Permanente app, you can easily: • Email your doctor’s office or Member Services with nonurgent questions • Schedule, view, and cancel routine appointments and see information about past visits • Fill or refill most prescriptions, check the status of a prescription order, and see a list of all your medications • View your medical history, including allergies and immunizations, ongoing health conditions, and most lab test results • Choose a doctor by browsing our online doctor profiles • Find facilities and pharmacies near you • Get care in a way that works for you — online, by phone, or in person • Access your digital membership card to check in for appointments, pick up prescriptions, and more • Get personalized reminders and health information as soon as they’re available Allows users to integrate with the Apple Health app to: • Enter information about their health (e.g., glucose readings), so that it can be shared with their care team • View information about their health (e.g., glucose readings) To get started, download the app and sign in with your kp.org account. If you haven’t registered yet, you can also create your online account in the app.
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