57
fair

Kaiser Permanente | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 30 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Kaiser Permanente? Unlock additional insights
Android unitQ Score
Android User Feedback
43%
Android
204 Reports
iOS unitQ Score
iOS User Feedback
57%
iOS
268 Reports
User Feedback
57%
iOS
268 Reports
43%
Android
204 Reports
Kaiser Permanente - Latest Quality Issues
iOS
Feb 28, 2025
Pharmacy Info
I have requested to REMOVE THESE TWO MEDICINES. I've asked a few times & it “has not been done??? -PANTOPRAZOLI & OMEPRAZOLE. Please take proper procedures to have it done.thanks
iOS
Feb 28, 2025
App messaging
I can't message my Dr, I get to the screen and it is blank
Android
Feb 28, 2025
the site can be a little awkward to navigate sometimes, but generally good.
Android
Feb 28, 2025
This app does what you need it to, but not much else. There are too many repetitive motions and input commands that could be streamlined and made intuitive. Far too often you cannot navigate within sub menus but must instead return to home screen, navigate the dashboard, wade through drop down menus and hope you don't fat thumb or lag click on something. Clean up the navigation and selection please.
Android
Feb 28, 2025
So hard to navigate. it crashes so much. Too many updates that don't make sense.
Android
Feb 28, 2025
laggy and sometimes broken
Android
Feb 28, 2025
It's difficult to find the messages I am looking for.
Android
Feb 28, 2025
0 stars...I haven't been able to use the app to its full capacity in years.
Android
Mar 1, 2025
App has many bugs now. I am unable to view my messages and it defaults to an error code web page. My phone is not old and I have the most recent version updated. Just bad coding. I hate when they mess with something that was already good. If it works, leave it alone!
Kaiser Permanente - Product Description
Whether you're at home or on the go, the Kaiser Permanente app gives you a simple, secure way to manage your health — all in one place. 

Live in Washington (outside of Vancouver/Longview)? Download the Kaiser Permanente Washington app instead. 

With the Kaiser Permanente app, you can easily:
•	Email your doctor’s office or Member Services with nonurgent questions
•	Schedule, view, and cancel routine appointments and see information about past visits
•	Fill or refill most prescriptions, check the status of a prescription order, and see a list of all your medications
•	View your medical history, including allergies and immunizations, ongoing health conditions, and most lab test results
•	Choose a doctor by browsing our online doctor profiles 
•	Find facilities and pharmacies near you
•	Get care in a way that works for you — online, by phone, or in person
•	Access your digital membership card to check in for appointments, pick up prescriptions, and more
•	Get personalized reminders and health information as soon as they’re available

Allows users to integrate with the Apple Health app to:
• Enter information about their health (e.g., glucose readings), so that it can be shared with their care team
• View information about their health (e.g., glucose readings)

To get started, download the app and sign in with your kp.org account. If you haven’t registered yet, you can also create your online account in the app.
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