59
fair

KFC South Africa | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Food & Drink
Work at KFC South Africa? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at KFC South Africa? Unlock additional insights
Android unitQ Score
Android User Feedback
95%
Android
305 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
16 Reports
User Feedback
5%
iOS
16 Reports
95%
Android
305 Reports
KFC South Africa - Latest Quality Issues
Android
Mar 31, 2025
very disappointed kfc cancel orders and refund after 2 weeks
Android
Mar 31, 2025
The KFC app is so slow and it takes time to order but the food is good, but this app gives me a headache
Android
Mar 31, 2025
Why doesn't the app allow a regular chicken wrap/ twister to be swopped with a Zinger chicken. Disappointed. Now I have to physically to purchase and swop !!
Android
Mar 31, 2025
it's slow to respond
Android
Apr 1, 2025
Worst experience The delivery drivers demand money for petrol from us inorder to deliver our food. It's so disappointing and annoying.
Android
Apr 1, 2025
very slow
Android
Apr 2, 2025
The App don't open after downloading
Android
Apr 2, 2025
It is too slow
Android
Apr 2, 2025
The app is very slow
KFC South Africa - Product Description
The official KFC South Africa app – the app that Hooks you up with the most exclusive offers. Order your KFC favourites online, and collect in-restaurant, Curbside, or via the Drive-Thru – limited delivery.

- Delivery through the APP is limited to 450 restaurants at present. We will be expanding our delivery network in early 2022, watch this space. Collection is available at 850 restaurants, nationwide.

- Order on the app for quick collection/pickup at your nearest KFC
Depending on your nearest KFC, choose between collection up in-store (from front counter), or collection via the Drive-Thru (where available), or Curbside (where available)

- Contactless payment: To protect you and our team, please consider paying online for a faster and fully contactless experience

- When you are ready to collect your food, complete the "check-in" request from your phone so that your food is prepared hot ‘n fresh.

- Show your order number at the pick-up counter or drive-thru window to collect your order.

- Simply register an account to start browsing the KFC delivery or collection menu and you’ll be enjoying our original recipe chicken in no time. Plus, get access to online exclusive deals you can only get through the KFC Hook-App South Africa.

- Curbside collection - order online, park in a dedicated bay at the KFC restaurant and someone will bring your KFC order straight to your car. Available in over 50 restaurants.
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