40
poor
KFC South Africa | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
88%
Android
74 Reports
74 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
10 Reports
10 Reports
User Feedback
12%
iOS
10 Reports
10 Reports
88%
Android
74 Reports
74 Reports
KFC South Africa - Latest Quality Issues
iOS
Nov 11, 2024
Skip the queue
The main reason why I buy online is to skip the queue.I pay than after an hour I go to collect however every time when I get there, I have to wait another hour to get my order which defies the purpose of skip the queue hence the low rating . So whether you buy online or not it's still the same you will still wait .
Android
Nov 11, 2024
I can not seem to log in, I've tried but I've run into the same problem of not receiving any verification code.
Android
Nov 12, 2024
This app doesn't want to work it wants me to update it, but when I try to update it, it doesn't wanna update
Android
Nov 14, 2024
I used the app a few times. But the last 3 times when I want to pay, there is an error. I have un-installed and reinstalled but still have the same issue. This is very frustrating. Therefore the 1 star rating
Android
Nov 15, 2024
It's a nightmare trying to place an order on this app. Every single time I need to process the card payment 3 or 4 times before it finally goes through and even have to completely close the app and reopen it to get the payment to succeed. Whoever built this app is the most incompetent developer in the world. Surely KFC can afford to pay for a civilized app to be built instead of a garbsgy web app masquerading as an Android app.
iOS
Nov 15, 2024
Useless app
Functionality is great, until you get the checkout. As soon as I try to pay it says whoops, there was an error. It also just hangs on my husbands phone. No point having an app that won't let you pay!
Android
Nov 15, 2024
unable to make payment. this app is useless and glitchy!
iOS
Nov 16, 2024
Payment issues
It will not process payment.
iOS
Nov 17, 2024
too limiting
allow more customizations
KFC South Africa - Product Description
The official KFC South Africa app – the app that Hooks you up with the most exclusive offers. Order your KFC favourites online, and collect in-restaurant, Curbside, or via the Drive-Thru – limited delivery. - Delivery through the APP is limited to 450 restaurants at present. We will be expanding our delivery network in early 2022, watch this space. Collection is available at 850 restaurants, nationwide. - Order on the app for quick collection/pickup at your nearest KFC Depending on your nearest KFC, choose between collection up in-store (from front counter), or collection via the Drive-Thru (where available), or Curbside (where available) - Contactless payment: To protect you and our team, please consider paying online for a faster and fully contactless experience - When you are ready to collect your food, complete the "check-in" request from your phone so that your food is prepared hot ‘n fresh. - Show your order number at the pick-up counter or drive-thru window to collect your order. - Simply register an account to start browsing the KFC delivery or collection menu and you’ll be enjoying our original recipe chicken in no time. Plus, get access to online exclusive deals you can only get through the KFC Hook-App South Africa. - Curbside collection - order online, park in a dedicated bay at the KFC restaurant and someone will bring your KFC order straight to your car. Available in over 50 restaurants.
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