Quality degradation at KFC South Africa  
Users report higher volume of Quality Issues than usual
56
fair

KFC South Africa | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 30 Days
Category: Food & Drink
Work at KFC South Africa? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at KFC South Africa? Unlock additional insights
Android unitQ Score
Android User Feedback
97%
Android
1160 Reports
iOS unitQ Score
iOS User Feedback
3%
iOS
38 Reports
User Feedback
3%
iOS
38 Reports
97%
Android
1160 Reports
KFC South Africa - Latest Quality Issues
Android
Feb 28, 2025
The app is very slow
Android
Feb 28, 2025
The app usually crashes and is slow
Android
Mar 1, 2025
Take too long for an order to arrive and everything the burgers it's either wrong order or something is missing when I buy online
Android
Mar 1, 2025
Can't see calories of other items
Android
Mar 1, 2025
Nothing works
Android
Mar 1, 2025
The app is very slow .
Android
Mar 1, 2025
Slow at times, needs some work
Android
Mar 1, 2025
It's very frustrating. It jumps all over the place after adding something to the cart. It doesn't go back to where you were on the menu. It isn't easy to review your cart and add items. It took me so long, and I had to restart my order several times.
Android
Mar 1, 2025
Waiting Time is unacceptable
KFC South Africa - Product Description
The official KFC South Africa app – the app that Hooks you up with the most exclusive offers. Order your KFC favourites online, and collect in-restaurant, Curbside, or via the Drive-Thru – limited delivery.

- Delivery through the APP is limited to 450 restaurants at present. We will be expanding our delivery network in early 2022, watch this space. Collection is available at 850 restaurants, nationwide.

- Order on the app for quick collection/pickup at your nearest KFC
Depending on your nearest KFC, choose between collection up in-store (from front counter), or collection via the Drive-Thru (where available), or Curbside (where available)

- Contactless payment: To protect you and our team, please consider paying online for a faster and fully contactless experience

- When you are ready to collect your food, complete the "check-in" request from your phone so that your food is prepared hot ‘n fresh.

- Show your order number at the pick-up counter or drive-thru window to collect your order.

- Simply register an account to start browsing the KFC delivery or collection menu and you’ll be enjoying our original recipe chicken in no time. Plus, get access to online exclusive deals you can only get through the KFC Hook-App South Africa.

- Curbside collection - order online, park in a dedicated bay at the KFC restaurant and someone will bring your KFC order straight to your car. Available in over 50 restaurants.
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