30
poor
KFC US - Ordering App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
88%
Android
98 Reports
98 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
14 Reports
14 Reports
User Feedback
13%
iOS
14 Reports
14 Reports
88%
Android
98 Reports
98 Reports
KFC US - Ordering App - Latest Quality Issues
Android
Jan 28, 2025
This app is garbage everything is slow. Everytime I try to redeem something it just loads and then doesn't apply it. Like what? But I can apply another reward like is it broken. And before someone says maybe it doesn't apply. It does it does apply they both have the same exact description. And my service is great and I've gone to wifi it's not my end.
Android
Jan 28, 2025
You can only earn rewards on mobile orders. Worthless app.
Android
Jan 28, 2025
cant place an order. can't add a new payment. wish we could order in person and scan the code for coupons there like other apps allow
Android
Jan 29, 2025
I have never in my life been to a fast food place that consistently and constantly gets an order wrong like KFC
Android
Jan 29, 2025
It's a great app with great digital exclusives making using the app great. However, the moment you get an item a lot, they start raising the prices on you. Plus, the rewards suck. You can get a chicken sandwich combo, which is great, but they do not let you change it to the spicy version. So if you're like me and hate the normal but love the spicy you're screwed. Despite them both being the same price regularly too so it's not like the spicy is normally more expensive.
Android
Jan 29, 2025
Too much b.s. Just to sign up and see what the app even offers
Android
Jan 29, 2025
They have to check your phone instead of giving your name or then assigning a code. The last time, according to the app, my order was ready at 5:55pm. at 6:05, I was still waiting in the car where I was told they'd bring it. At 6:25 I went to the store. My order was sitting colder on the counter. I won't be back. Popeyes is better anyway!
Android
Jan 29, 2025
Tried to get a 16 item order and when I accidentally left the app and opened it again, the app was completely bricked and I couldn't use my account anymore.
Android
Jan 29, 2025
Last time eating KFC. Bowling Green, OH location is consistently terrible (once gave me a sandwich so hard it broke my tooth) and this app was a whole problem. Deleted my cart when I went to checkout and had to restart and had to put my card in FOUR times. By the time the order went through I was already here and now I have to wait 20 minutes, thus making the app useless.
KFC US - Ordering App - Product Description
Ordering world famous fried chicken has never been easier. Skip the lines and access exclusive deals with the new KFC app. One-Click Reordering All your favorites right at your fingertips. Order Tracking Get updates on your order along the way. Faster Checkout Quick, easy and contactless. Stay Connected Never miss out on the latest KFC products and offers.
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