Quality degradation at KFC US - Ordering App  
Users report higher volume of Quality Issues than usual
28
poor

KFC US - Ordering App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 30 Days
Category: Food & Drink
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
78%
Android
113 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
31 Reports
User Feedback
22%
iOS
31 Reports
78%
Android
113 Reports
KFC US - Ordering App - Latest Quality Issues
Android
Dec 16, 2024
Whatever bugs you fixed.... you didn't get them all. I can't even open the app. It's frustrating. I cleared the cache, Uninstalled and reinstalled the app....
Android
Dec 16, 2024
I can't open
Android
Dec 17, 2024
Not many good deals or offers Have to spend a minimum of 10$ to use a deal... Not really affordable anymore for a single person like me trying find something to eat. Make the bowls 5$ again...
Android
Dec 17, 2024
Don't bother. It literally only worked one time, and now it won't even allow me to place any orders anywhere citing that NONE of the restaurants in the area accept online orders (including the one that worked originally), all the while spamming me with notifications for "online only" deals that it won't even let me use.
Android
Dec 17, 2024
To only be able to earn 'rewards' points when you place an order online or in the app when many other restaurants will let you scan a barcode or a QR code in their app when you place an order at the restaurant, or log their receipt, is ridiculous. It's almost like punishing the customer even though they still did business with you. And the types of "offers" there are for mediocre food when compared to other restaurants are 99% of the time a joke. Happily taking my business elsewhere.
Android
Dec 18, 2024
No A&W options for my local combo KFC/A&W location. Basically worthless.
Android
Dec 18, 2024
This app is complete garbage. Haven't been able to place an order through it in months. Always says, "There's a problem with your payment, please select a different payment method", and all my cards are good and valid, no reason to be declined yet not a single one I try works. Uninstall and reinstall app, still doesn't work. Pointless to even have the app when you can't even order through it and use your reward points. Too bad I can't give this piece of junk app zero stars. Uninstalling forever.
Android
Dec 19, 2024
Doesn't Work. There is no QR code to scan at the register on the app or no option to scan a receipt in. Unable to gain points.
Android
Dec 19, 2024
This app will not open why?????????
KFC US - Ordering App - Product Description
Ordering world famous fried chicken has never been easier. Skip the lines and access exclusive deals with the new KFC app. 

One-Click Reordering
All your favorites right at your fingertips.

Order Tracking
Get updates on your order along the way.

Faster Checkout
Quick, easy and contactless.

Stay Connected
Never miss out on the latest KFC products and offers.
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