24
poor
King Soopers | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
80%
Android
66 Reports
66 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
17 Reports
17 Reports
User Feedback
20%
iOS
17 Reports
17 Reports
80%
Android
66 Reports
66 Reports
King Soopers - Latest Quality Issues
Android
Mar 23, 2025
Bugs out quite often. Quantities sometimes get messed up from glitching and search results take awhile to load. Best part is the sales depending on the week.
Android
Mar 24, 2025
All of the trouble to install app and create an account, to have to then browse for the coupon I'm staring at in the store, to save 50 cents... Just offer the deal to anyone with the card you idiots! You wasted 15 minutes of my life.
Android
Mar 24, 2025
generally I like the app, but it can be buggy on updating quantities and sometimes the weekly sale page is completely blank.
Android
Mar 27, 2025
Before the stock I applied to work there at one of the major stores in the Denver area, and was declined. They told me I would not right for the position. their way of saying I was over qualified. they want to hire people of a lower standard so they do not have to pay them a fair wage. that's why they strike every few years theirs prices are so low like Walmart because they treat their employees like garbage. Google preventing me from finishing my senten
Android
Mar 27, 2025
The digital coupons no longer work unless you reinstall the app each week. Despite numerous back and forth with customer service their solution was to stop using the app and log in through the website. What a waste of time and money.
Android
Mar 28, 2025
Tired of your website always down. Right now I have to use my tablet to place order. Not a browser issue as both Chrome & Firefox cannot bring up your site.
iOS
Mar 30, 2025
Deletes and adds items on a whim
I'll add stuff to my cart and when I get my order items will be missing that I know I ordered. Yet on my receipt it's not there either. On the flip side I'll have items I didn't order. This app is notoriously awful about clicking on one item and it adds the one below or above it instead of the one I want. I want to like this app because pick up orders are more convenient but it's really not convenient if I have to go back to the store to pick up items I wanted.
iOS
Mar 30, 2025
App
I can't get it to redownload. Tried many times many days. Just spins & spins
iOS
Apr 1, 2025
App keeps deleting things out of my cart
I can't tell you how many hours I've wasted on this app. I have a big family, so my grocery orders are typically $300+ with 60-80 items. It's super frustrating to spend my whole evening carefully adding my entire list, and then go to check out and see I only have 20 items in my cart for some reason. And it's not like I just hit the wrong button and missed an item or two. It's 20+ items that I KNOW I added. So I start all over again. And then it happens AGAIN. And this has happened multiple times now, so it's not just a one-time bug. Don't waste your time on this app like I did. I'll be shopping somewhere else from now on.
King Soopers - Product Description
Looking for a faster, easier, more rewarding shopping experience? Save time and money with the King Soopers app. It puts convenience, savings and rewards at your fingertips. Simply download the app, create an account and link your Sooper Card to access all these great benefits: · Create and track Pickup, Delivery and Ship orders right from the app · Shop an extended aisle of 1,000s of products from our trusted third-party sellers · Use Kroger Pay at in-store checkout – one scan applies your Sooper Card and payment · Easily build your online shopping list, and use it to shop in-store or to place your online order · View your weekly ads and quickly add sale items or specials to your shopping list · Clip digital coupons and use them to save in-store and online · Get Cash Back deals to earn money on items you already buy · Discover even more savings with exclusive promotions, personalized offers and bonus rewards · Refill and track the status of your King Soopers Pharmacy prescriptions directly from your phone or tablet · Check your fuel points · Use our locator to find the closest store or Fuel Center · View your purchase history and use it to easily reorder your favorite products · Add your Sooper Card to Wallet for iPhone. To use the King Soopers app, you'll need a King Soopers digital account. You can create one and link your Sooper Card through the app. Don't have a Sooper Card? You can add a new one when you create your digital account.
All intellectual property rights, including trademarks and word marks, are the property of respective owners