29
poor
King Soopers | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
14 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
86%
Android
78 Reports
78 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
13 Reports
13 Reports
User Feedback
14%
iOS
13 Reports
13 Reports
86%
Android
78 Reports
78 Reports
King Soopers - Latest Quality Issues
Android
Feb 22, 2025
This app is terrible for Androids. Super glitchy and needs to be closed and opened constantly. The weekly ads do not update, it is hard to find items that correlate with coupons. My partner has an Apple and it works perfectly fine there. Takes about 20% the time to make a pick up order on his phone vs mine.
iOS
Feb 24, 2025
Update lost the ability to add comments
What happened to the ability to add comments? I want to be able to order 1/2 pound of deli sliced meat or cheese and can no longer do that. Newest required update forced me to update today and now I no longer have the ability to type in products to search. App locks up. Terrible
Android
Feb 27, 2025
The only way the app will refresh each week to show me the new ads is to uninstall the app and reinstall it. This app used to work but keeps getting worse and worse
Android
Feb 27, 2025
App stops allowing me to clip digital coupons constantly. I have to uninstall reinstall to make it work
Android
Feb 27, 2025
app not working
Android
Mar 1, 2025
This app is incredibly glitchy. An address that I've never heard of was added to my account and could not be changed. My groceries kept defaulting to be delivered there and you cannot change an address once an order is placed. You can only cancel the order, wait 5-7 business days for a refund and order again. This basically requires you to pay for the groceries twice if you can't wait a week to order your groceries. Customer service can't even change the address. I wouldn't not recommend.
Android
Mar 1, 2025
App is very glitchy
Android
Mar 2, 2025
After the last update, the app simply does not work. And before the update, it was incredibly slow. Why in the world does a chain store this big not have a reliable app?
Android
Mar 2, 2025
can't clip digital coupons
King Soopers - Product Description
Looking for a faster, easier, more rewarding shopping experience? Save time and money with the King Soopers app. It puts convenience, savings and rewards at your fingertips. Simply download the app, create an account and link your Sooper Card to access all these great benefits: · Create and track Pickup, Delivery and Ship orders right from the app · Shop an extended aisle of 1,000s of products from our trusted third-party sellers · Use Kroger Pay at in-store checkout – one scan applies your Sooper Card and payment · Easily build your online shopping list, and use it to shop in-store or to place your online order · View your weekly ads and quickly add sale items or specials to your shopping list · Clip digital coupons and use them to save in-store and online · Get Cash Back deals to earn money on items you already buy · Discover even more savings with exclusive promotions, personalized offers and bonus rewards · Refill and track the status of your King Soopers Pharmacy prescriptions directly from your phone or tablet · Check your fuel points · Use our locator to find the closest store or Fuel Center · View your purchase history and use it to easily reorder your favorite products · Add your Sooper Card to Wallet for iPhone. To use the King Soopers app, you'll need a King Soopers digital account. You can create one and link your Sooper Card through the app. Don't have a Sooper Card? You can add a new one when you create your digital account.
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