59
fair

Kiwi.com - Book Cheap Flights | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
78%
Android
313 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
89 Reports
User Feedback
22%
iOS
89 Reports
78%
Android
313 Reports
Kiwi.com - Book Cheap Flights - Latest Quality Issues
Android
Apr 1, 2025
the last update started hiding flight information behing two clicks. this is essential information: departure dates and number of nights. I don't understand why this move was made, it was much easier to use before
Android
Apr 1, 2025
Worst possible travel agency, I booked a flight from Cairns to Bali round trip and I couldn't board for the return flight, so I asked for a refund of the airport taxes, because it's my legal right and they refuse to refund them to me, they claim that the price of the plane ticket didn't include taxes except it's totally false, Airasia Indonesia confirmed that taxes were included in the ticket price.
Android
Apr 1, 2025
Worst travel agency ever!! I made a reservation with Korean Air, but I was told to take Jin Air and asked for a refund from the app, so there was no response, and 4 days before departure, it is a huge place that is not allowed by the airline's regulations, and it is a place that I will not use again.
Android
Apr 1, 2025
Zoom problem while using Google docs desktop version,, click for writing in Google docs,, that ways got Full zoom and crash app every time,, I check almost every setting but still that crash pls solve fast it 😡
Android
Apr 2, 2025
The app is very very slow
Android
Apr 2, 2025
I faced difficulties during the completion of registration, and there were no tips on what to do.
Android
Apr 2, 2025
Half of the sites and web services/apps online do not work with Kiwi Browser. For example, Microsoft Office and Outlook online freeze and run down your battery, and Google Voice never loads. I'd love to support indie browsers, but Kiwi Browser is just a frustrating experience. I originally installed it a long time ago to be able to use extensions. It's just not worth the hassle.
Android
Apr 2, 2025
Be careful with this app. Due to health, I canceled tickets 19 days before departure. They don't want to return the money, at all. Although they say that they can take up to 20% for cancellation.
Android
Apr 2, 2025
I paid for extra leg room for a flight and they didn't provide me a seat, no refund and no promise that I will get a seat for the flight. I paid money for it, that's not cool.
Kiwi.com - Book Cheap Flights - Product Description
We hack the system, you fly for less. 

Tired of cross-checking websites, dates, flights and destinations when planning a trip? We offer great travel deals, connecting flights, trains and buses to get you where you want to go. Book tickets and travel for less with Kiwi.com

No hidden fees, no ads, no hassle. Just travel.

Kiwi.com’s flight search, powered by our Kiwi-Code, gives you the prices airlines won’t advertise.
-Find the lowest prices for trains, buses and plane tickets.
-Use Deals to get tailored recommendations for cheap flights to popular destinations.
-Set price alerts for a selected route so you don’t miss out on flight tickets at the best prices.

Use our travel hacks to get the best deals.
-Throwaway ticketing – book a cheaper round-trip ticket instead of a more expensive one-way fare.
-Itineraries with self-transfer – combine separate flights for a lower price compared to carrier connections, or find itineraries with different modes of transport operated by carriers that don’t usually cooperate.
-Hidden cities – book flights with a layover in your intended destination instead of overpaying for direct plane tickets.

Save all your travel in one place.
-View your itinerary, change details and add extras to your flight booking.
-Access all your boarding documents offline.
-Get instant alerts about the cheapest travel options.

Download our flight scanner app now and get low-cost tickets for your next journey. For questions and feedback, don’t hesitate to contact us directly at support@kiwi.com.

We’re here for you!
If you have any issues or questions about your booking, we’ve got your back. Go to our Help & Support articles to find answers to frequently asked questions, get assistance quickly with our chatbot, or reach out to our team directly.

More about Kiwi.com
Website: www.kiwi.com
Instagram: @kiwicom247
Twitter: @kiwicom247
Facebook: www.facebook.com/kiwicom247

Find the best travel deals tailored to you: www.kiwi.com/cheap-flights

Enjoy your travels with Kiwi.com!
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