32
poor

Klarna | Shop now. Pay later. | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Shopping
Work at Klarna Bank AB? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Klarna Bank AB? Unlock additional insights
Android unitQ Score
Android User Feedback
78%
Android
4913 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
1423 Reports
User Feedback
22%
iOS
1423 Reports
78%
Android
4913 Reports
Klarna | Shop now. Pay later. - Latest Quality Issues
Android
Mar 1, 2025
Klarna is a great app, too bad that with the merger with stocard you can't access the card accounts to see the points. To be improved 🙏
Android
Mar 1, 2025
Some time ago Klarna took over the app where I had all my loyalty cards, switching to Klarna was OK, but now after some update I can't log into my account at all, what a disaster...
Android
Mar 1, 2025
CAUTION! Hands off! This is a fraudulent company that makes a living from collecting reminder fees. Even if you have paid your bills, you simply receive a reminder. When you point out that you have paid and the reminder is not legitimate, you get a "friendly reminder" to please pay the reminder fees, as additional work and costs have been incurred. Unfortunately, not everyone hires a lawyer. Never again!
Android
Mar 1, 2025
Very slow, it makes your knees go weak, I have the same identical problems described in the previous reviews of other users, at this rate I find myself forced to uninstall it
Android
Mar 2, 2025
It's sooo slow to open to get your cards. Stocard was so much better! Disappointing!
Android
Mar 2, 2025
Klarna purchased StoCard and forced me onto their app. None of my eGifts transferred over with images, I have no idea what's what and have lost hundreds.
Android
Mar 2, 2025
Unable to make a payment with the application despite the intervention of two technicians who told me that my information was in order each time I want to make a payment I have the message "We were unable to verify your information" So I wonder what the application is for apart from collecting sensitive information about people I will try again in 24 hours after I uninstall it takes up space for nothing in my stock application really bad. While it is ok?
Android
Mar 2, 2025
The app speed is like watching oil paint dry. It never loads. Spins and spins. I'm not the only one having this issue.
Android
Mar 2, 2025
I can't log in my account because it requires to enter a valid US number but I am living in France and there is no option to change countries.
Klarna | Shop now. Pay later. - Product Description
SHOP NOW. PAY LATER.
When you shop in the Klarna app, you can split the cost of your purchase from any online store into 4 smaller, interest-free payments. And it works just as easily in-store, with Apple Pay. So you can get what you love today and pay later.

NEW DEALS EVERY DAY.
Shop and save money with exclusive deals and discounts from all over the world, right in the Klarna app. Find a deal you like, claim it with a simple tap. And check back in tomorrow – we add new shopping offers all the time.

UNLOCK A $5 WELCOME REWARD.
Join Klarna’s rewards club and get rewarded for all your shopping. Sign up for free in the Klarna app and unlock a $5 welcome reward after just 1 complete payment.

TRACK ALL YOUR DELIVERIES.
Get live updates with delivery times, pickup codes, and even photos of a pickup point to help guide the way. So go ahead and follow that truck, from purchase to pick up in the Klarna app.

GET PRICE DROP ALERTS.
Save items in Collections and never pay full price again. Each time you save an item, an automatic price drop alert is set. That way, when the price drops you will know. You can also share your Collections with family and friends.

PERSONALIZED INSPIRATION.
In Klarna’s Inspiration feed, you’ll find carefully curated suggestions for deals, product collections, complete looks, and editorials tailored to your shopping. It doesn’t matter if you love fashion, beauty, tech, or whatever – we’ve got something for you.

INCREASE YOUR SPENDING LIMIT.
The more you shop and pay later in 4 installments with Klarna and pay back on time, the more purchasing power you unlock which allows you to spend more. And, you'll also gain access to even more exclusive deals and offers!

HASSLE-FREE RETURNS. 
Need to send something back? Report a return right in the app. We’ll pause your purchase so you don’t have to pay in the meantime.

MANAGE YOUR PAYMENTS.
Pay later without surprises. When you shop with Klarna, you get a complete overview of all your purchases and finances. And you can even make early payments or extend your due date.

INSTANT SHOPPING CONFIRMATION.
No one likes to wait. When you buy something through the Klarna app, you'll see your purchase just seconds after you place your order.

24/7 CUSTOMER SERVICE. Get round-the-clock service whenever you need it using our chat right in the Klarna app. Try smoooth shopping in the Klarna app. It’s shopping like a VIP. Without an annual fee.

// CA resident loans made or arranged pursuant to a California Financing Law license. //
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