31
poor

Klarna | Shop now. Pay later. | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Shopping
Work at Klarna Bank AB? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Klarna Bank AB? Unlock additional insights
Android unitQ Score
Android User Feedback
81%
Android
3637 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
849 Reports
User Feedback
19%
iOS
849 Reports
81%
Android
3637 Reports
Klarna | Shop now. Pay later. - Latest Quality Issues
Android
Jan 29, 2025
This is pathetic. Won't let me login. Slow and useless. Was forced to change to it when last app was bought out.
Android
Jan 29, 2025
Slow, slow. Every time I use it, I have to wait around 10 seconds while it charges and reads my cards. I use it when I'm paying, and I can't afford to wait that long, stucking the queue because up to this time, sometimes the tool asks questions that shouldn't be prompted at that moment. Time to change to another solution.
Android
Jan 30, 2025
Been good but the last six months it's been difficult to log in, neither on the app nor via the web. Can't pay there then!
Android
Jan 30, 2025
Will not send code to create/verify account. Have tried several times over a week and have not received one code to my phone number. Received response: Developer response: Thank you for the review, Chris. Please take the following step to try to resolve this is: 1. Check that you entered the correct phone number 2. Try adding the country code to their phone number 3. Switch phone to flight mode on and then request code be sent again. Have tried all of the above multiple times. No avail.
Android
Jan 30, 2025
EDIT: I'm not opposed to change of an app or otherwise. But this app isn't great. Your 2 star rating average should be a hint to get it sorted asap. So slow to load. Loved Stocard, but Klarna, not so much.
Android
Jan 30, 2025
It never works anymore. There is always an issue with loading!
Android
Jan 30, 2025
Takes a long time for the page to respond
Android
Jan 30, 2025
Why did y'all take the whole payment on Lane Bryant $213 when y'all was supposed to take 53.63 please my cash back and get the 53.63 out please
Android
Jan 30, 2025
Takes too long to load. Stocard was great
Klarna | Shop now. Pay later. - Product Description
SHOP NOW. PAY LATER.
When you shop in the Klarna app, you can split the cost of your purchase from any online store into 4 smaller, interest-free payments. And it works just as easily in-store, with Apple Pay. So you can get what you love today and pay later.

NEW DEALS EVERY DAY.
Shop and save money with exclusive deals and discounts from all over the world, right in the Klarna app. Find a deal you like, claim it with a simple tap. And check back in tomorrow – we add new shopping offers all the time.

UNLOCK A $5 WELCOME REWARD.
Join Klarna’s rewards club and get rewarded for all your shopping. Sign up for free in the Klarna app and unlock a $5 welcome reward after just 1 complete payment.

TRACK ALL YOUR DELIVERIES.
Get live updates with delivery times, pickup codes, and even photos of a pickup point to help guide the way. So go ahead and follow that truck, from purchase to pick up in the Klarna app.

GET PRICE DROP ALERTS.
Save items in Collections and never pay full price again. Each time you save an item, an automatic price drop alert is set. That way, when the price drops you will know. You can also share your Collections with family and friends.

PERSONALIZED INSPIRATION.
In Klarna’s Inspiration feed, you’ll find carefully curated suggestions for deals, product collections, complete looks, and editorials tailored to your shopping. It doesn’t matter if you love fashion, beauty, tech, or whatever – we’ve got something for you.

INCREASE YOUR SPENDING LIMIT.
The more you shop and pay later in 4 installments with Klarna and pay back on time, the more purchasing power you unlock which allows you to spend more. And, you'll also gain access to even more exclusive deals and offers!

HASSLE-FREE RETURNS. 
Need to send something back? Report a return right in the app. We’ll pause your purchase so you don’t have to pay in the meantime.

MANAGE YOUR PAYMENTS.
Pay later without surprises. When you shop with Klarna, you get a complete overview of all your purchases and finances. And you can even make early payments or extend your due date.

INSTANT SHOPPING CONFIRMATION.
No one likes to wait. When you buy something through the Klarna app, you'll see your purchase just seconds after you place your order.

24/7 CUSTOMER SERVICE. Get round-the-clock service whenever you need it using our chat right in the Klarna app. Try smoooth shopping in the Klarna app. It’s shopping like a VIP. Without an annual fee.

// CA resident loans made or arranged pursuant to a California Financing Law license. //
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