33
poor
KLM - Book a flight | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
63%
Android
118 Reports
118 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
70 Reports
70 Reports
User Feedback
37%
iOS
70 Reports
70 Reports
63%
Android
118 Reports
118 Reports
KLM - Book a flight - Latest Quality Issues
iOS
Feb 26, 2025
Sky high prices
Everything is plus, plus, paying so many extras
Android
Feb 26, 2025
App doesn't work on S25 devices ... thows up an error after successfully logging in...uninstalled and re-installed app and same issue
Android
Feb 26, 2025
DO NOT TRAVEL WITH KLM. The worst airline – they broke my suitcase, admitted fault, but refuse to reimburse me. They simply say they are unable to process the payment.
Android
Feb 27, 2025
App still fails logon with 2/10 update. Get through longon,password then mfa. Tries to logon says something went wrong try again.
iOS
Feb 27, 2025
The app just doesn’t work
The app just doesn't work, and it is a long process to register.
Android
Feb 27, 2025
Won't show boarding pass on connecting flight after checking in.
iOS
Feb 28, 2025
Worst experience in my life
Flight got cancelled TWICE
Android
Mar 1, 2025
Terrible misleading price
Android
Mar 1, 2025
The app used to work. Now it's impossible to login. It has always seemed unstable. Please fix the login issues.
KLM - Book a flight - Product Description
Your journey with us starts when you open the KLM app. With this pocket-sized travel assistant, you can book a ticket, customise your booking, check in and get real-time flight updates. Everything required for a smooth trip is at your fingertips! BOOK A FLIGHT Select one of our many destinations and book your ticket. To save time on future bookings, add your contact information to your profile. Next time, we’ll pre-fill your details. MANAGE YOUR TRIP View the pre-travel checklist and adjust your booking at any time until check-in. Lounge access or extra legroom? Enhance your travel experience yourself with just a few taps. GET YOUR BOARDING PASS Travel with peace of mind – no need to print out your travel documents or wait in line at a check-in desk. Get your boarding pass directly in the app or add it to your Wallet. It’s so easy! YOUR FLYING BLUE ACCOUNT Check your Miles balance, book a reward ticket, modify your profile, or access your digital Flying Blue card in your personal dashboard. STAY UP TO DATE Turn on your notifications for real-time updates like gate changes and check-in times, and receive exclusive offers. Share your flight status to stay in touch with those on the ground. They’ll be happy to know you landed safely and sound.
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