64
fair

Klook: Travel, Hotels, Leisure | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Klook Travel Technology Limited? Unlock additional insights
Android unitQ Score
Android User Feedback
60%
Android
164 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
111 Reports
User Feedback
40%
iOS
111 Reports
60%
Android
164 Reports
Klook: Travel, Hotels, Leisure - Latest Quality Issues
iOS
Dec 19, 2024
It is true that the target country travel cannot be written off
The mark can be swiped with the CITS card, but it cannot be verified
iOS
Dec 19, 2024
Very bad customer service
If you have a choice DO NOT USE THIS APP. Sobrang walang kwenta ng customer service. Very very bad service.
iOS
Dec 20, 2024
Unlimited
I bought a package advertised as 'unlimited' data, but it appears to have usage limits. I suspect that speeds are reduced after using approximately 5-10GB of data. This package should not be advertised as 'unlimited'.
Android
Dec 20, 2024
Beware no show refund add-on. It could not be refund even it is canceled by provider.
Android
Dec 20, 2024
This app is one the worst booking apps I have ever seen. When you search for your hotel, the results are shown with less price and when you try to book it shows not available. I tried multiple times, but it's the same results. This app technically doesn't have a dynamic check on the hotel availability before showing the search results or at least frequent check of availability. I don't blame it, but it's out of market.
Android
Dec 21, 2024
I will never use this platform again. Very hard to reach out agent when you need support. They never stands for user, but only for car only those car owners.
iOS
Dec 21, 2024
No Support Take Money Only
On the surface Klook seem to make great offers but in fact you can get better deals from other providers even from the activity directly. And when trying to get Klook to provide support they are too slow and then say wait 2 days and another 2 days. Frustrating.. no agent has authority to make decisions and managers or supervisors are not available. Avoid Klook and use other providers who can offer support and not just take the money
Android
Dec 21, 2024
amendments policy is too rigid
Android
Dec 21, 2024
Klook is a complete scam! They take advantage of people who make honest mistakes while booking. I accidentally booked the wrong hotel, and before I even had a chance to review the details or correct it, the booking was instantly confirmed. There's no window to cancel or request a refund, which is absurd and clearly a strategy to trap users. Mistakes happen—it's human nature—and Klook loves that because this way they get people's hard earned money. Shame on you KLOOK!
Klook: Travel, Hotels, Leisure - Product Description
***Get money off your first booking with this promo code: BetterOnApp***

Download Klook to find deals for the best things to do for anytime, anywhere.

A World of Possibilities
There are nearly half a million travel activities across the world waiting for you on Klook. From sightseeing trips and hotel bookings to immersive cultural experiences, we’re here to guide you to your world of joy.

Trusted & Top-rated Activities
Explore handpicked experiences and get local insights for hundreds of destinations. Museums in Singapore? Tour packages in South Korea? Or some family attractions nearby? When you’re on Klook, you’re seeing the best of every place in your hands.

Experiences Made Easy
We make e-booking fast with instant confirmation and skip-the-line tickets on selected attractions. Whether it’s chasing waves on a Phuket vacation package, tasting wine in Melbourne or finding out what’s fun for the weekend in your area, you’re just a few taps away from booking whatever makes you happy.

And a Whole Lot More
- Stream live videos with exclusive deals on Klook Live! (selected countries/regions only)
- Budgeting when travelling? Use Klook-exclusive promo codes to save on the best deals 
- Redeem your tickets and e-vouchers or download them for easy offline access
- Save your bucket-list holiday ideas to your wishlist and book later
- Choose from trains, buses, cars and even ferries to get around
- Get movie and event ticket discounts and bundles

Find us and say hello!
- Official website: www.klook.com
- Facebook: @klookglobal
- Twitter: @klooktravel
- Instagram: @klooktravel

Got ideas for us? Let us know at appfeedback@klook.com. Thanks bestie.
Want to improve your unitQ Score by 20% within 30 days?
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