76
good
KOHO: Earn up to 4.5% Interest | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
12 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
58%
Android
196 Reports
196 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
143 Reports
143 Reports
User Feedback
42%
iOS
143 Reports
143 Reports
58%
Android
196 Reports
196 Reports
KOHO: Earn up to 4.5% Interest - Latest Quality Issues
iOS
Mar 28, 2025
Refunds and double charge
Over all I like Koho and I have supported this bank from get go but some faults they needs to work on mostly uber charges my card twice it never use to happen but now it does and money gets withdrawn and stays on hold now to a point sometimes I forget if the money was even refunded back plus refunds are very slow I can't depend on Koho on my financial needs with all the pending transactions and holds on money .if this issue is resolved it's more than 5 star Thanks
Android
Mar 29, 2025
I noticed something was off with my account, was told there was another account in my name, told them who ever it was the account needed to be closed, then "pierce" closed my real account switched the email on the fraud one now I login and I'm in someone else's account, bank cards don't even match the one I have in my hand!!! KOHO SCREWED ME OVER AND NOW I HABE NO ACCESS TO MY REAL ACCOUNT
iOS
Mar 29, 2025
Good bank service / very bad client service
What I dislike about KOHO is their Client service they will never be here when you need them and there's no way to reach them when it's emergency ! It's frustrating
iOS
Mar 30, 2025
Horrible !
My account has been deleted without any warning. When I managed to speak to someone via chat, I was told that my money would be returned to me within three business days. The next day I was told that my balance could not be returned to me because it had been returned to the issuing bank. I was made to go around in circles for weeks. The chat is useless, the complaint policy is not respected and neither is the cardholder policy! For a bank that values security, I couldn't have imagined such a bad experience! I have no other recourse than to call a lawyer in the hope of getting my balance back.
Android
Mar 31, 2025
has gotten bad over the last year.they collect fees multiple times a month and their customer reps are all on a different page no one there can tell you the same answer.totaly dissatisfied with this company.they will change billing dates and not even tell ypu and take money weeks before they are supposed to.
iOS
Apr 1, 2025
KOHO
I loved KOHO until they did support me when I was scammed. I would like to get rid of it
Android
Apr 1, 2025
I been trying to get into my account but won't let me it keeps saying oops there was a problem and I'm getting really pissed off
Android
Apr 2, 2025
for the most part, very helpful but dimetimes to slow to post changes.
Android
Apr 2, 2025
KOHO is not to be trusted. they get you to open a CREDIT BUILDING so you can withdraw the money but watch out. they will take your CREDIT BUILDING fee out so you are able to withdraw money but watch it if you have a COVER FEE which has nothing to do with CREDIT BUILDING they will call in your withdrawal marking it as over due and attaching a threat pay your loan if you don't we will take it next time you load your card. don't trust them at all. KOHO U SAID IT YOURSELF COVER NOT CREDIT BUILDING
KOHO: Earn up to 4.5% Interest - Product Description
Discover a smarter way to manage money with KOHO Join over 1 million Canadians who trust KOHO, the modern, full-service spending and savings account with no hidden fees, instant cash back on your must-haves, and interest on your entire balance. Whatever your financial needs, the KOHO app is catered to you with a range of tailored plans. Say goodbye to the hassle of budgeting and enjoy a seamless, user-friendly experience with the reloadable prepaid Mastercard that helps you spend wisely and save effortlessly. PERSONALIZED PLANS FOR EVERYONE KOHO has curated four different plans to suit any sort of spending and saving, for ultimate flexibility and freedom with your money. Boost your cash back rewards, jumpstart your credit building journey, or earn more interest with KOHO plans - Easy, Essential, Extra, and Everything. EARN MORE, SPEND LESS KOHO’s awesome cash back benefits mean you’ll be rewarded for everyday spending. Our standard Easy account offers 1% cash back on groceries, and transportation, and up to 5% back with our cash back partners. Or why not level up to the Everything plan and get 0.5% cash back on all purchases plus 2% back on groceries, food, drink, and transportation. GOODBYE, UNNECESSARY FEES With KOHO, you'll never have to worry about e-Transfer, ATM withdrawal, or hidden charges. We’re here to save you money — no more worrying about hefty bank fees. BUILD YOUR CREDIT HISTORY KOHO's Credit Building program helps you improve your credit history with minimal effort. Simply secure a line of credit, make timely repayments, and watch your credit history flourish and say hello to a brighter financial future. EARN INTEREST ON EVERYTHING Maximize your earnings with a 4.5% HISA. Watch your money grow and master your savings goals. Reliable, steady growth designed to meet savings goals. START SPENDING IN MINUTES Sign up quickly and receive a virtual card instantly. Use the app to pay bills, send Interac e-Transfers, create savings goals, and chat with the KOHO team for support or suggestions. No time like the present, right? REFER & EARN Share the love and earn $20 for each friend you refer to KOHO – they'll also get a $20 bonus to kickstart their financial journey! PEACE OF MIND GUARANTEED Partnering with Mastercard means your money is held securely. Protect yourself further by locking your card in-app and enjoy our Zero Liability policy for unauthorized use. As featured in NASDAQ, Bloomberg, The Globe and Mail, CBC, Toronto Life, Yahoo Finance, and Financial Post. KOHO is a fintech company, not a bank. We partner with a variety of banks to deliver an outstanding financial product. *Interest rates are per year, calculated daily, paid monthly, and can change at any time without notice. Try KOHO today and unlock your full financial potential!
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