33
poor
Kroger | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
93%
Android
700 Reports
700 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
56 Reports
56 Reports
User Feedback
7%
iOS
56 Reports
56 Reports
93%
Android
700 Reports
700 Reports
Kroger - Latest Quality Issues
Android
Nov 19, 2024
New update ruined the app experience for me. The layout is less visually appealing (seems like there's way less coupons, too) and I can't clip half of the ones I want. I just get an error.
Android
Nov 19, 2024
Use this every week. They must of changed the app when you order stuff it double the order. Or tells you half of the stuff you are ordered are not in stock. And then when it refresh it doubles the order again. Needs to be fixed.
Android
Nov 19, 2024
The hands are confusing and a lot of times don't let you save it to your shopping cart. Put it back the way it used to be the new version totally sucks.
Android
Nov 19, 2024
Please fix bug! Won't clip coupons. Keeps logging me out. Very frustrating!
Android
Nov 19, 2024
The coupons in the app rarely work, and the user interface is extremely confusing
Android
Nov 19, 2024
Absolutely awful. Last week I was signed out in the middle of using the app. Have not been able to sign in since. I've Uninstalled and reinstalled and no changes. FIX THIS!!!
Android
Nov 19, 2024
The app will not let me log into my current account. I can log in to the website, but not the app. It just says unable to access authentication service. I reported the issue to customer service over a month ago, and there is still no response.
Android
Nov 19, 2024
App update is useless. Couldn't clip coupons or couldn't search simple things like ritz crackers that had a coupon but said it wasn't any available. Went online and everything worked. Might have to delete this useless app.
Android
Nov 20, 2024
This app needs a lot of work. It constantly duplicates what I put on the list so we always question if we actually need 2 or if the app did it. When you add an item to the list, you can't add how much you need from there. You have several button clicks to get to the list and then search to find that item to add another. the only thing I like about the app is that it tells me the aisle something is on.
Kroger - Product Description
Looking for a faster, easier, more rewarding shopping experience? Save time and money with the Kroger app. It puts convenience, savings and rewards at your fingertips. Simply download the app, create an account and link your Plus Card to access all these great benefits: · Create and track Pickup, Delivery and Ship orders right from the app · Shop an extended aisle of 1,000s of products from our trusted third-party sellers · Use Kroger Pay at in-store checkout – one scan applies your Plus Card and payment · Easily build your online shopping list, and use it to shop in-store or to place your online order · View your weekly ads and quickly add sale items or specials to your shopping list · Clip digital coupons and use them to save in-store and online · Get Cash Back deals to earn money on items you already buy · Discover even more savings with exclusive promotions, personalized offers and bonus rewards · Refill and track the status of your Kroger Pharmacy prescriptions directly from your phone or tablet · Check your fuel points · Use our locator to find the closest store or Fuel Center · View your purchase history and use it to easily reorder your favorite products · Add your Plus Card to Wallet for iPhone. To use the Kroger app, you'll need a Kroger digital account. You can create one and link your Plus Card through the app. Don't have a Plus Card? You can add a new one when you create your digital account.
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