5
poor

UKG Workforce Central | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
63%
Android
34 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
20 Reports
User Feedback
37%
iOS
20 Reports
63%
Android
34 Reports
UKG Workforce Central - Latest Quality Issues
iOS
Nov 11, 2024
Worst application in history of applications!
Inconsistent user ability and ongoing app failures. This has to be the most frustrating and worthless application I have to use in my business. We need another solution and change in how we manage associate time and payroll.
Android
Nov 12, 2024
Refusing to login all the time for 3 weeks now
Android
Nov 13, 2024
Absolutely terrible user experience. Employees are often logged out, have to redownload, server address doesnt work, scaling is awful, fixing shifts is a pain.
iOS
Nov 14, 2024
UKG glitches.
I have using this app for two years. Never had problem until 3 weeks ago. I deleted it reinstalled it was able to get back into it. But I noticed there was no way to log out of it. I would get stuck on white page. So I had to deleted it again. I even had call to ITT to help me fix it. Which lasted about hr because now I have the white page again. I am getting tired of this issue. Please fix or I will probably stop using the app because I don't like having to fix it or delete it then reinstall it again just to be able to log into it.
iOS
Nov 14, 2024
Not working
Unfortunately, it doesn't work and doesn't open the screen of work shifts and clocking in. I have installed and uninstalled the application several times but nothing has changed. I hope it can be resolved.
Android
Nov 14, 2024
Unable to connect to server!!!! Never had thus issue in past!!
iOS
Nov 15, 2024
Slow, buggy and terrible hi
I use this app for clocking in and out of work and to see my accruals. It get the job done but it's incredibly slow, and isn't ready for me to log in when I first open the app. There is always a pop up on how it timed out last time that I have to dismiss. (Literally no other app does this) When I go to clock in, the previous punch box always pops up about 5 seconds late, and shift the other boxes down, often causing me to push the wrong box. UKG, you are a huge company. Invest in a decent modern app. Please.
Android
Nov 17, 2024
After each day, the app won't open. I need to delete it each time and then upload it again before I can see the information. And so every day. The management requires that it be on the phone - this is some kind of quest.
iOS
Nov 18, 2024
Since update only seeing white page
I have updated the app, and since then I can't log in. I only see a white page. This is frustrating since I use it for work. And I have tried deleting it and re installing and it's the same thing. Please help with this issue. There a lot of users/ co workers with the same issue.
UKG Workforce Central - Product Description
Built to help simplify your work needs, the Workforce Central mobile app (formerly known as Kronos Mobile) provides employees and managers quick, secure access to Workforce Central. 

Employees can punch in/out for work, check their schedules, time off, benefits, and pay. Managers can take care of exceptions as they come up, ensure staffing and schedules are good to go, take action on time off requests, and other and other key needs. 

The Workforce Central mobile app also works offline, so don’t worry if you’re not able to connect to data. Your punches will be stored and the next time you’re connected, the punches will be sent off to Workforce Central. 

If you’re new to the Workforce Central mobile app, come visit our Mobile Resources site to quickly get started: https://community.kronos.com/s/wfc-mobile

Note: Your organization must have UKG Workforce Central configured and mobile enabled. Please reach out to your Workforce Central administrator if you’re having trouble with access.
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