poor

UKG Workforce Central | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-10 Points Past 30 Days

Category: Business

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

58%

Android
45 Reports

iOS unitQ Score

iOS User Feedback

42%

iOS
33 Reports

User Feedback

42%

iOS
33 Reports

58%

Android
45 Reports

UKG Workforce Central - Latest Quality Issues

Android

Mar 5, 2025

Will you please fix the issue with Ohiohealth employees that have androids? The app isn't working for us and it's frustrating. When it works it's a good app

iOS

Mar 5, 2025

annoying. inconveniencing.

the purpose of an app is to be convenient as to not have to go to a website… right? every. single. time. i open the ukg app (and that's at least 5x weekly to check my work schedule), i have to close the app and reopen it bc its just a blank white screen when i open it the first time. i've been working at this particular job for 6 mo and this app has done this ever since the second or third time i've used it. what's the point in having an app if it needs to be closed and relaunched to actually work?! you'd think having a 1.4 avg rating out of 600 reviews would prompt developers to change some things, but ig not 😂

iOS

Mar 6, 2025

Awful

Do the developers read the reviews? Sort it out. Constantly crashes and need to go through sign in every single time. If only there was an easy and secure way to login….

Android

Mar 6, 2025

Very slow, can barely sign-in half the time, and the constant signing in is very tedious compared to just keeping me logged in.

Android

Mar 7, 2025

This app is awful! I'm generally a patient person, but attempting to shift swap tested my patience! I needed to take the 14th off, so I tried requesting shift swap for someone on the 12th or 13th, days I would be off. Since they show everyone working that day and not only those available to work Friday, I had to keep trying everyone only to be told they're not available. To make things worse, it takes forever to load, and I have to keep switching the date back when I try someone else!

iOS

Mar 7, 2025

It Would Be Fine If It Actually Worked Half of The Time

On a good day, you'll only have to close out and reopen 5 times to log in. Other times, like now, it took me 5 MINUTES just to try and open it to clock in because it kept crashing with the message “page expired”. Half the time it won't even open at all. This dang app is stressing me out so bad. It shouldn't be that difficult to clock in and out for work.

iOS

Mar 8, 2025

Worst app ever

this is a horrible app. it's always soooo glitchy and annoying to use. sometimes it doesn't even let me log in. Honestly worst app i've ever used. Overall should be deleted or EXTREMELY updated and more high quality and advanced!!!!!!

Android

Mar 9, 2025

Total garbage haven't been able to look at my work schedules on it in months because wont connect to our server

Android

Mar 12, 2025

Terrible app. Doesn't work 90% of the time.

UKG Workforce Central - Product Description

Built to help simplify your work needs, the Workforce Central mobile app (formerly known as Kronos Mobile) provides employees and managers quick, secure access to Workforce Central. 

Employees can punch in/out for work, check their schedules, time off, benefits, and pay. Managers can take care of exceptions as they come up, ensure staffing and schedules are good to go, take action on time off requests, and other and other key needs. 

The Workforce Central mobile app also works offline, so don’t worry if you’re not able to connect to data. Your punches will be stored and the next time you’re connected, the punches will be sent off to Workforce Central. 

If you’re new to the Workforce Central mobile app, come visit our Mobile Resources site to quickly get started: https://community.kronos.com/s/wfc-mobile

Note: Your organization must have UKG Workforce Central configured and mobile enabled. Please reach out to your Workforce Central administrator if you’re having trouble with access.

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