66
fair
MyLebara | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
94%
Android
206 Reports
206 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
13 Reports
13 Reports
User Feedback
6%
iOS
13 Reports
13 Reports
94%
Android
206 Reports
206 Reports
MyLebara - Latest Quality Issues
Android
Feb 26, 2025
If you have no internet left and you want to fill it up without any WiFi, it's super slow if you want to pay by PayPal, and and it's faster if you pay via Credit Card. That makes no sense. You have to make it fast for every payment method.
Android
Feb 27, 2025
These are the biggest scammers that exist from mobile provider. Unfortunately you are also stuck with their subscription. And the discounts have run up to enormous amounts! Their customer service is also rude their whole system is not customer oriented. When you finally get rid of them go to a better mobile provider that is more customer oriented. I am deeply disappointed and have suffered damage because of the way they treat you and fine you heavily via cannock their creditors large amount collection
Android
Feb 27, 2025
esim is missing
Android
Feb 28, 2025
I can't see my tariff or my credit in the app. And I can't buy or book a new tariff. Customer service speaks very poor German, so you can hardly understand anything.
Android
Feb 28, 2025
In the app, it's not showing all plans. Only on the website .
Android
Feb 28, 2025
Post a negative review and they called me to remove it and offered me 5 euro coupon. Looks like bribing to me. Also the rates are obnoxious. €1.7 for 2kB abroad is an outright scam.
Android
Feb 28, 2025
It has been great until a hit a limit in the App. I have my phone SIM, my tablet SIM and my children have 3 tablet computers with SIMs. In total that is 5 SIM cards... But the App will only allow 4 SIMs per account. That is a shame as I will need to move to [phone] or EE instead of giving Lebara my money... Can you change the App, as parents need to manage their young childrens SIM cards as well as their own?
Android
Mar 1, 2025
expensive
Android
Mar 1, 2025
I don't know these geniuses who wrote the app. I have a Spanish Lebara SIM card, I'm in another country, I can't register or pay, the options don't even offer Spain and, accordingly, I can't enter my Spanish number. Total crap.
MyLebara - Product Description
Welcome to MyLebara! Manage your account any time, anywhere. · Top up with a credit or debit card, PayPal, iDEAL or voucher · Check your balance and allowance · View your recent activity · Get online support The MyLebara app is free, but data charges may apply. Available in the UK, France, Germany, the Netherlands and Spain. Not with Lebara? Order a free SIM at lebara.com to get: · Great value international calls · Super fast data · Free calls to other Lebara numbers
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