64
fair

LendingClub: Banking and More | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
66%
Android
46 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
24 Reports
User Feedback
34%
iOS
24 Reports
66%
Android
46 Reports
LendingClub: Banking and More - Latest Quality Issues
iOS
Nov 4, 2024
Cannot log in
I've tried downloading the app several times over the last few years (since I set up my savings account with LC) but I have never been able to log in. I use the same information that allows me access to my account through the web browser, but whether I use my username or my email, it says I don't have an account. So the app does not seem to accurately communicate with the actual bank…
iOS
Nov 5, 2024
As cheap as the company
Nothing good to say have time have to close the app and wait anytime what to make a change. Just like today I wanted pay off my loan every time it show page for half second then be blank. My suggestion find a different loan/bank company.
Android
Nov 5, 2024
Needs some refinement. I would like to see pending transactions immediately showing in my activity/account. I don't like having just an email sent. I want to be able to see every transaction, whether one has been initiated, pending, or completed. It is important for people to know the status of their money at all times. I may change my rating once this can be solved. Thanks!
Android
Nov 8, 2024
The new update broke the ATM locator for Androids.
iOS
Nov 10, 2024
Sync Accounts
I was not able to have my savings and loan account sync
Android
Nov 14, 2024
Tried depositing a check. Kept getting an error. Had to deposit to my other bank and then transfer it to lending club. Just tried to send a wire. Would not work. This app is terrible.
Android
Nov 14, 2024
In the past couple of weeks I have been unable to deposit a check via the app. I will need to switch banks if I cannot deposit checks with the app.
Android
Nov 16, 2024
you should be able to add another account for payments without making it default auto pay
Android
Nov 16, 2024
Not sure what happened, the app was fine until a few months ago. Since then, I've not been able to see any of my balances on the accounts screen - they just won't load. Even worse, I can no longer deposit cheques through the app. It requires me to choose the account for deposit, but there's no way of inputting the account - I can't type or select anything, just a blank open box. Strongly considering leaving this bank - as an online bank, your app has to work well, or else what's the point?
LendingClub: Banking and More - Product Description
New mobile banking is here—smarter, simpler, and more rewarding than ever!

With the LendingClub mobile app, you can keep tabs on your checking account, savings
account, personal loan, and credit report all from your phone.

Here are a few reasons why members like you love the LendingClub app:

It's the smart way to manage your money 
•	See your bank accounts and loans in one place
•	Check your loan pay-down progress anytime, anywhere
•	Consolidate debt with a new personal loan 
•	Keep tabs on your credit score and report for free with DebtIQ 
•	Safely move money between your accounts

We make it simple 
•	Easily send, save, and borrow money right from the app
•	Deposit checks straight from your phone—no bank branch required
•	Lock your debit card from anywhere
•	Quickly sign in with Face ID or Touch ID
•	Try DebtIQ's easy-to-use credit simulator to see how different actions could boost your score  

You get rewarded for your membership
•	Earn and save more with cash back on checking and great rates on savings
•	Pay no monthly maintenance fees and get free external transfers
•	Get paid up to 2 days early when you set up direct deposit
•	See personalized lending options based on your needs

Any reviews presented are individual experiences and results may vary. Reviews collected and authenticated by Bazaarvoice. All reviews can be accessed at https://www.lendingclub.com/company/reviews

*Transaction limits may apply, see https://www.lendingclub.com/legal/deposits/personal-products-terms-and-conditions for more terms and conditions 

Any account features that enable you to receive direct deposits, or that enable direct deposit funds to be made available to you early, are contingent upon and subject to the payor’s support of such features.

Unless otherwise specified, all credit and deposit products are provided by LendingClub Bank, N.A., Member FDIC, Equal Housing Lender (“LendingClub Bank”), a wholly-owned subsidiary of LendingClub Corporation, NMLS ID 167439. Credit products are subject to credit approval and may be subject to sufficient investor commitment. Credit union membership may be required. Deposit accounts are subject to approval. Deposit products are FDIC-insured up to $250,000 per depositor, per ownership category.
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