56
fair
Lexus | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
54%
Android
135 Reports
135 Reports
iOS unitQ Score
iOS User Feedback
46%
iOS
117 Reports
117 Reports
User Feedback
46%
iOS
117 Reports
117 Reports
54%
Android
135 Reports
135 Reports
Lexus - Latest Quality Issues
Android
Nov 16, 2024
Can't get the app to lock, unlock. Nor start my car. 1 1/2 yr later Lexus can't find why the app won't lock, unlock, and start my car from the app
Android
Nov 16, 2024
I wonder if they read our reviews. Everyone is saying the same thing but they aren't doing anything about it. The app seems to always have problems. Currently I have no odometer, gas level reading. Ever since the app was upgraded (not even sure you can say "upgraded") the location of the car function is trash. It hasn't worked properly since January. Before you would be able to see the live location of the car now you can only see last parked location and I think that's useless. Please do better
iOS
Nov 16, 2024
Location
The app stopped telling location of the car and status last update. Every time they update something stops working.
Android
Nov 16, 2024
constant sign ins are annoying
Android
Nov 17, 2024
Stoped working. No longer compatible with my device. It did work for two years and now it doesn't. How is this my fault, I didn't change anything. Developers trying to change it and now its garbage.
Android
Nov 18, 2024
App is no longer compatible with my device, so is completely useless.
Android
Nov 18, 2024
Absolutely hate this app. When used for remote start, it resets the temperature to 71°, turns off seat and steering wheel heat, and turns off vents. Useless for starting a car in cold weather.
Android
Nov 18, 2024
So far, no issues other than the annoying notifications constantly reminding me to check the back seat. There should be a feature to turn on for your location acknowledging you are at your residence in the garage, not telling you the doors or windows are down.
Android
Nov 19, 2024
No possible way to get a QR code in-app or in car. Why does the in-app camera "register" information (like VIN) so quickly if its NEVER accurate. Unacceptable
Lexus - Product Description
Manage your Lexus vehicle on the go and enjoy a Lexus experience that is more personal, more convenient and more exceptional.
The Lexus app supports 2010 or newer Lexus vehicles and for Hawaii customers, 2018 or newer Lexus vehicles.
• Owner’s Manual & Warranty Guides
You now have access to your owner’s manual and warranty guides at your fingertips.
• Dealer Locator
Looking for the closest dealer? Login to the app and locate your nearest Lexus Dealer. Also, set your preferred dealer to enjoy the comfort of working with the trusted professionals you know, and who know your Lexus through and through.
• Service Scheduling
To help your Lexus vehicle perform to its full potential, trust its care to those who know it best. Schedule your next service appointment with a Lexus certified technician.
• Road Side Assistance
Access to Lexus Roadside Services on your phone.
On select 2015 or newer Lexus and for Hawaii customers, 2018 or newer vehicles - sign up, activate, or manage your Enform Services if your vehicle is equipped. Get vehicle health information, enjoy remote services, and more!
• Lexus Enform Remote1,2
Lexus Enform Remote lets you lock and unlock doors, start the engine, locate your parked car, check vehicle status, monitor guest drivers and more all through your smartphone.
• Lexus Enform Service Connect
Your Vehicle Health Report provides important information as well as timely reports to you and your dealer such as maintenance reminders for the ultimate in service convenience.
(1) Available features vary by vehicle and subscription type.
(2) Remote services: Be aware of vehicle surroundings. Operate when legal and safe (e.g., do not start engine in enclosed space or if occupied by a child). See Owner’s Manual for limitations.All intellectual property rights, including trademarks and word marks, are the property of respective owners