60
fair
LG ThinQ | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
88%
Android
2896 Reports
2896 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
403 Reports
403 Reports
User Feedback
12%
iOS
403 Reports
403 Reports
88%
Android
2896 Reports
2896 Reports
LG ThinQ - Latest Quality Issues
Android
Mar 2, 2025
Ever since the last update every time I try to connect to my tv all I get is "Unable to find information for that numeric code" error
Android
Mar 2, 2025
My app looses connection constantly with my LG smart tv
Android
Mar 2, 2025
Cant connect to tv
Android
Mar 2, 2025
It was working great. Then when it asked for an update it became horrible and impossible to use... Please fix this.
Android
Mar 2, 2025
This app is really stupid, you can't install anything
Android
Mar 2, 2025
There is no way to turn off the air conditioning light through the app
Android
Mar 2, 2025
doesn't work properly
Android
Mar 2, 2025
Amazing! An app that used to work fine was disabled and replaced with one that doesn't work! LG, no steps forward 10 steps back.
Android
Mar 2, 2025
Why did it change so inconveniently? Please make it intuitive again like before!!
LG ThinQ - Product Description
Connect your washer, air conditioner, TV, and other appliances to the ThinQ app. Get away from the busy routine and enjoy a relaxing home life with smart ThinQ. ■ Get immediate notifications The ThinQ app will keep you informed with all notifications you need so that your laundry will not smell musty or your pizza in the oven will not get overcooked. ThinQ will periodically diagnose the state of your products by itself. ■ Control your home from anywhere You can check the indoor temperature of your house and turn on your air conditioner even while you are out. You can also remotely run your washer from outside and proceed with the drying process right after coming back home. ■ TV remote control in my smartphone Change TV channels and adjust the sounds with the ThinQ app. You can enjoy your mobile content in your smartphone gallery on a TV screen. You can also use the Magic Remote feature with your app. ※ The availability of products and services may vary depending on the models you own or the region/country you reside in. ■ ThinQ will automatically access the current state of your products Get the state of your products smartly assessed in detail. Smart Diagnosis will catch problems and help you troubleshoot them. The following access permissions are necessary for the ThinQ app. All the access permissions requested are optional access permission, so even if you do not allow them, you can still use the app except for the related services. (Including OS Request Permissions such as "Siri & Search", "Notification", "Background App Refresh", and "Cellular Data") [Optional Access Permissions] • Location - To find and connect to nearby Wi-Fi when registering the product. - To set and save the home location in Manage Home - To search for and use information about current locations, such as weather. - To check your current location in the "Smart Routines" function. • Camera - To take a profile picture - To share a home or account scanned from a QR code. - To take and attach photos in "1:1 Inquiry." - To record and store purchase receipts when registering additional information about the product. • Photo, Media, File - To use the smartphone's storage when downloading the information of the product to be connected - To take and attach photos in "1:1 Inquiry." - To record and store purchase receipts when registering additional information about the product. • Microphone - To check product status via Smart Diagnosis • Local Network - To obtain the device connecting Wi-Fi info when adding devices • Bluetooth - To find and connect to nearby Bluetooth devices when adding a product to the app. • HomeKit - To add IoT-based products
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