65
fair
LG ThinQ | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
86%
Android
2451 Reports
2451 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
400 Reports
400 Reports
User Feedback
14%
iOS
400 Reports
400 Reports
86%
Android
2451 Reports
2451 Reports
LG ThinQ - Latest Quality Issues
Android
Apr 1, 2025
horrible app! they have updated it several times and it never gets any better to use my phone as the remote. I would think a company like this could get it figured out at some point, but I have my doubts.
Android
Apr 2, 2025
does not work, nor does it open the login screen
Android
Apr 2, 2025
As they waste time developing something so bad, the entire experience of an automated equipment is frustrated by a horrible system, which can barely recognize a password, apart from the slowness.
Android
Apr 2, 2025
Polish translation to be improved, plus it is impossible to check the energy consumed in the dryer tab :-\
Android
Apr 2, 2025
can be used but lags too much
Android
Apr 2, 2025
Lg forces you to create an account to update apps on your TV. Terribly weak politics. I will never buy this company's equipment again, I do not recommend it.
Android
Apr 2, 2025
From the beginning it worked very well, and now something I can't set up the TV dua remote control through the phone
Android
Apr 2, 2025
I've never experienced such an unfunctional app. absolute garbage. If I could, I would give minus stars.
Android
Apr 2, 2025
no schedule to switch on or turn off air conditioner based on room temperature
LG ThinQ - Product Description
Connect your washer, air conditioner, TV, and other appliances to the ThinQ app. Get away from the busy routine and enjoy a relaxing home life with smart ThinQ. ■ Get immediate notifications The ThinQ app will keep you informed with all notifications you need so that your laundry will not smell musty or your pizza in the oven will not get overcooked. ThinQ will periodically diagnose the state of your products by itself. ■ Control your home from anywhere You can check the indoor temperature of your house and turn on your air conditioner even while you are out. You can also remotely run your washer from outside and proceed with the drying process right after coming back home. ■ TV remote control in my smartphone Change TV channels and adjust the sounds with the ThinQ app. You can enjoy your mobile content in your smartphone gallery on a TV screen. You can also use the Magic Remote feature with your app. ※ The availability of products and services may vary depending on the models you own or the region/country you reside in. ■ ThinQ will automatically access the current state of your products Get the state of your products smartly assessed in detail. Smart Diagnosis will catch problems and help you troubleshoot them. The following access permissions are necessary for the ThinQ app. All the access permissions requested are optional access permission, so even if you do not allow them, you can still use the app except for the related services. (Including OS Request Permissions such as "Siri & Search", "Notification", "Background App Refresh", and "Cellular Data") [Optional Access Permissions] • Location - To find and connect to nearby Wi-Fi when registering the product. - To set and save the home location in Manage Home - To search for and use information about current locations, such as weather. - To check your current location in the "Smart Routines" function. • Camera - To take a profile picture - To share a home or account scanned from a QR code. - To take and attach photos in "1:1 Inquiry." - To record and store purchase receipts when registering additional information about the product. • Photo, Media, File - To use the smartphone's storage when downloading the information of the product to be connected - To take and attach photos in "1:1 Inquiry." - To record and store purchase receipts when registering additional information about the product. • Microphone - To check product status via Smart Diagnosis • Local Network - To obtain the device connecting Wi-Fi info when adding devices • Bluetooth - To find and connect to nearby Bluetooth devices when adding a product to the app. • HomeKit - To add IoT-based products
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