44
poor

LG ThinQ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
71%
Android
1154 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
468 Reports
User Feedback
29%
iOS
468 Reports
71%
Android
1154 Reports
LG ThinQ - Latest Quality Issues
Android
Nov 19, 2024
My only complaint is that the app seems to go to sleep after a few minutes, then it takes about a minute to close the app, reopen the app and wait for it to reconnect, every time you want to stay the next episode/ adjust the volume etc. it's quite tedious.
Android
Nov 19, 2024
I share content to LG TV from a newly purchased s24+ phone, which is my surprise to find out that it works worse than with my previous s8+. I put on a series or movie and it stops every 10 minutes. If they solve my problem I will raise the rating.
Android
Nov 19, 2024
Can't connect my tv, this is waste. The issue where you can turn the TV, but can't use it with the app still exists.
Android
Nov 19, 2024
Not much to say that hasn't already been said. Utterly disappointed!
Android
Nov 19, 2024
LG g4 oled with Google Pixel 9 Pro XL, when sharing content, disconnects as soon as the phone goes to standby
Android
Nov 19, 2024
Appalling. Very slow, "please use a valid email" or words to that effect. It ws a valid email - Id already received a vidation code to it from you! So I uninstalled app and started again. This time, "incorrect password". It was not. Where do I go now? Just appalling.
Android
Nov 20, 2024
They ruined it, before I was doing well and now when I share the audio of my Smart TV it sounds ugly, the audio is very bad and between cut, before updating I was doing super well, go back to the previous 🤦🏻 ♂️ version
Android
Nov 20, 2024
Overall App Experience is Good , But One Mejor Setback for This App I Feel , When I Make a Hotspot to Connect a TV With Same Device where we use LG thinQ App this App is Also Want to Connect another wifi Connection So I Suggest This App Also Run With Mobile Data Not from Wifi Connection This Goes Easy for Every Single Mobile Device User Where All Connect With Same Mobile to TV & Also Use LG thinQ App
Android
Nov 20, 2024
After the latest update on November 5th, when playing videos on mobile devices on TV, the connection will be disconnected after 7~8 minutes. The same goes for phones, and the same goes for pads. I obtained and installed the old version, and the problem does not occur in the old version.
LG ThinQ - Product Description
Connect your washer, air conditioner, TV, and other appliances to the ThinQ app.
Get away from the busy routine and enjoy a relaxing home life with smart ThinQ.

■ Get immediate notifications
The ThinQ app will keep you informed with all notifications you need so that your laundry will not smell musty or your pizza in the oven will not get overcooked. ThinQ will periodically diagnose the state of your products by itself.

■ Control your home from anywhere
You can check the indoor temperature of your house and turn on your air conditioner even while you are out. You can also remotely run your washer from outside and proceed with the drying process right after coming back home.

■ TV remote control in my smartphone
Change TV channels and adjust the sounds with the ThinQ app. You can enjoy your mobile content in your smartphone gallery on a TV screen. You can also use the Magic Remote feature with your app.
※ The availability of products and services may vary depending on the models you own or the region/country you reside in.

■ ThinQ will automatically access the current state of your products
Get the state of your products smartly assessed in detail. Smart Diagnosis will catch problems and help you troubleshoot them.

The following access permissions are necessary for the ThinQ app. 
All the access permissions requested are optional access permission, so even if you do not allow them, you can still use the app except for the related services. (Including OS Request Permissions such as "Siri & Search", "Notification", "Background App Refresh", and "Cellular Data")

[Optional Access Permissions]
• Location
- To find and connect to nearby Wi-Fi when registering the product.
- To set and save the home location in Manage Home
- To search for and use information about current locations, such as weather.
- To check your current location in the "Smart Routines" function.

• Camera
- To take a profile picture
- To share a home or account scanned from a QR code.
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.

• Photo, Media, File
- To use the smartphone's storage when downloading the information of the product to be connected
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.

• Microphone
- To check product status via Smart Diagnosis

• Local Network
- To obtain the device connecting Wi-Fi info when adding devices

• Bluetooth
- To find and connect to nearby Bluetooth devices when adding a product to the app.

• HomeKit
- To add IoT-based products
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