78
good
Libby, by OverDrive | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Book
30-Day Trend
Android unitQ Score
Android User Feedback
33%
Android
458 Reports
458 Reports
iOS unitQ Score
iOS User Feedback
67%
iOS
946 Reports
946 Reports
User Feedback
67%
iOS
946 Reports
946 Reports
33%
Android
458 Reports
458 Reports
Libby, by OverDrive - Latest Quality Issues
iOS
Jan 27, 2025
The art of the deal
Hard to view audio books Would be better if they were categorized
iOS
Jan 27, 2025
Great
Wish I didn't only have a 7 day borrow. Sometimes I can't get through a book in a week. Other than that - it's great.
iOS
Jan 28, 2025
Can’t rewind or forward in audiobooks
I haven't been able to rewind or move forward when listening to audiobooks for two years. I've submitted multiple tickets for this. It's never been fixed.
iOS
Jan 28, 2025
Would be five star but…
This app would be a five star app if we could check out books or audiobooks without waiting. If it is online why to we need to wait??? This app has next to no flaws but that is the one that sticks out to me the most. Very good app.
iOS
Jan 28, 2025
Here One Moment
It took 2 months do get the audiobook I placed on hold 11/20. It was the choice for a book club I have joined.
iOS
Jan 28, 2025
Libby Review
The books are so good but they take forever to get on hold.
iOS
Jan 28, 2025
Log outs loose my lists
I've just gotten back into using the public library so I really appreciate having this app to access it so easily. I like that most of the books I've searched for are listed and waiting lists have been reasonable. However, if I don't open it for a couple days I end up having to enter in my library card info all over again and I loose all the lists I've made. It happened for the 3rd time today and I lost my “to read” list again as well as the list of books I've already borrowed. While not the end of the world, I do have to start keeping a separate list now because that feature is just not reliable for me.
Android
Jan 28, 2025
App error or illogical: You can only reserve 5 books (and sometimes there is a real waiting time of months) but you can borrow 20 books. Nobody can manage 20 books in 14 days...it would make much more sense the other way round. More books on the reserve list would make much more sense...if I have 5 books with a 16 week wait time each, it would be nice if I could reserve more...
iOS
Jan 28, 2025
No notifications at all
despite the notifications being on I receive absolutely nothing regarding books becoming available or lapsing. The best way to communicate these notices after phone is probably via email.however the entire platform has no such thing which is incredibly weird and in formal for such a large platform. I still don't enjoy the layout which is still such a weird design to me but at least I can preview books. Just need an email feature of its own, only being linked to my library account is not the same as a separate system for managing notifications for your users.
Libby, by OverDrive - Product Description
All over the world, local libraries offer millions of ebooks and audiobooks. You can borrow them — for free, instantly — with a library card and Libby: the award-winning, much-loved app for libraries. • Browse your library’s digital catalog of books — from classics to NYT best-sellers • Borrow and enjoy ebooks, audiobooks, and magazines • Download titles for offline reading, or stream them to save space • Send ebooks to your Kindle (U.S. libraries only) • Listen to audiobooks via Apple CarPlay • Use tags to create your must-read list and any other book lists you want • Keep your reading position automatically synced on all your devices In our beautiful, intuitive ebook reader: • Adjust text size, background color, and book design • Zoom into magazines and comic books • Define and search for words and phrases • Read and listen to read-alongs with your kids • Add bookmarks, notes, and highlights In our ground-breaking audio player: • Slow down or speed up the audio (0.6 to 3.0x) • Set a sleep timer • Simply swipe to skip forward and backward • Add bookmarks, notes, and highlights Libby is built by the team at OverDrive, in support of local libraries everywhere. Happy reading!
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