fair

Liberty Mutual Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-4 Points Past 7 Days

Category: Finance

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

88%

Android
72 Reports

iOS unitQ Score

iOS User Feedback

12%

iOS
10 Reports

User Feedback

12%

iOS
10 Reports

88%

Android
72 Reports

Liberty Mutual Mobile - Latest Quality Issues

iOS

Nov 12, 2024

Waste of time

The program opens but freezes right after you click the desired option! Tried to get what I needed to no avail. Eventually, I had to make a call to get what I needed!

Android

Nov 12, 2024

I never created a password.

Android

Nov 13, 2024

My price went up from $250 to $450 crazy I call the other day asking why it went up they told my because you have tickets parking tickets

Android

Nov 13, 2024

Never can get into the app to pay my bill

Android

Nov 13, 2024

Horrible unnecessary changes

Android

Nov 14, 2024

Awful dystopian battery draining trash.

Android

Nov 15, 2024

I no more log in and it kicks me back out over and over. I've never had this problem before. This needs fixed in order to pay the bill and have access to the insurance cards.

Android

Nov 15, 2024

App crashes. The right tack portal is done very poorly. Will strat tracking even when you're not moving. There is no option to disable while cycling, skiing, or doing other sports. Got flagged traveling at high speeds . Our speed limits in many places on interstate very between 65-80 MPH Just going the speed limit for 25 miles. Its a joke. Our policy hasn't even started so I wanted to see how it works.

Android

Nov 15, 2024

Worst Insurance company ever. They will lie and screw you over!

Liberty Mutual Mobile - Product Description

Get the Liberty Mutual mobile app, your one-stop insurance resource. Log in fast and securely with Touch ID or Face ID. Access ID cards with one touch. Manage your policy or claim from anywhere, at any time. You can even get rewarded for safe driving. 

WE’RE HERE FOR WHAT YOU NEED 

Take care of what’s important, quickly and easily. 

- Access ID cards and save them to your Apple Wallet 
- Get to know your coverages and receive customized recommendations 
- Save money with our safe driving program (in most states) 
- Sign up for paperless billing, Autopay, and push notifications 
- Add drivers, update mortgage lenders, and make other policy changes  
- Access and electronically sign important documents 
- Get the help you need with chat
- Save money with our safe driving program (in most states)

WE’RE HERE WHEN YOU NEED IT MOST 

Find on-the-go help in the moments that matter.  

- Tap to call for Roadside Assistance 
- File a claim and get real-time status updates 
- Upload pictures of damage and get a repair estimate quickly 
- Schedule a damage review or request a rental vehicle 
- View estimates, track repairs, and review claims payments

Want to improve your unitQ Score by 20% within 30 days?

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