57
fair

Lieferando.de | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
78%
Android
508 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
142 Reports
User Feedback
22%
iOS
142 Reports
78%
Android
508 Reports
Lieferando.de - Latest Quality Issues
iOS
Jan 26, 2025
fake rating system
Reviews are an essential part of this app when it comes to making a decision. However, Lieferlando "faks" the reviews by calculating an average of the food rating and the delivery rating, even if the delivery is made by Lieferando and has absolutely nothing to do with the restaurant. This means that the worst restaurants still have good reviews just because the Lieferando drivers do a great job. The reviews for the quality of the food and delivery must be displayed separately. Customers are currently being deceived!
iOS
Jan 27, 2025
The app displays incorrect information and assumes no responsibility
In my case, a restaurant was shown as open when it was closed. Despite this error, the app accepted my order, charged the money, and now refuses to refund it. The food was delivered hours later than I needed it anymore and I declined the delivery. I tried to resolve the issue with Lieferando, but they just tell me to deal with the restaurant directly - as if it's my job to fix their mistake. This is disrespectful to customers and completely unprofessional. I cannot recommend this app as it fails in its responsibilities and lets users down.
iOS
Jan 27, 2025
Was once good ...
Since the latest update, I can no longer order anything because I can no longer enter an address, which worked for years?! Reinstalling etc. doesn't help
iOS
Jan 27, 2025
Faulty again and again
The app is always behind technically. Today I wanted to complete the order but I couldn't find my existing address or enter a new address. So, as is often the case, I just ordered from the competition.
iOS
Jan 27, 2025
Hm, what now🤔
Unfortunately, I haven't been able to order for a few days now because I suddenly no longer have a delivery address(es) stored. As I travel a lot, I have of course stored several addresses that are important to me over the last few years. I can no longer create a new address. It just doesn't work. I have already deleted the app ooöäLieferando and reinstalled it. Logged in again, etc. Same problem. Unfortunately. Your 2 vouchers from yesterday won't help me if I'm not allowed to order...😩 I'll cook for myself today. Please fix it, otherwise I'll just switch to a different app!
iOS
Jan 27, 2025
Storage of delivery addresses not possible
Since the latest update I can no longer store the delivery addresses at the checkout so the app is unusable, what a pity I liked using it
iOS
Jan 27, 2025
map view is annoying
Nobody needs the stupid map in the app
iOS
Jan 27, 2025
dreadful
My order never arrived. The restaurant cancelled the order. My money was debited from Lieferando and they have kept the order amount ever since without me receiving any service. When I called, I was only promised a call back, but this never happened. Thanks for nothing, I hope the €15 was worth it.
iOS
Jan 27, 2025
Shameful
Really bad customer service…
Lieferando.de - Product Description
Order delicious pizza, pasta, burgers, salads and sushi fast and easy using our app at over 11.000 delivery services throughout Germany! With over 1 million restaurant reviews, you can be sure of no surprises.
 
With the Lieferando.de iPhone App you can now easily satisfy your hunger from anywhere and order burgers, pizza, pasta, sushi, salads and much more from over 11.000 restaurants and delivery services in your area. No matter if you are/eat in Hamburg, Berlin, Munich, Frankfurt or Cologne. Lieferando.de comes to you!
 
And the best part: it's easy! 
 
Simply enter the location of the delivery destination or let the app find your exact GPS location.
The app shows you immediately which delivery services deliver to you. Now just select the food, add a drink and send the order. In a short time, your food will be there! 
There are several payment options to choose from: PayPal, credit card, bank transfer, or cash at your door. 
 
And, of course, you will benefit from the unique Lieferando.de loyalty points on the move, or on your couch using the iPhone app.
 
App features: 
- Order food from over 11.000 delivery services 
- Pay with Paypal, credit card, bank transfer and cash 
- Completely SSL encrypted, secure data transmission 
- Collect loyalty points
- Automatic location determination 
- Review and compare delivery services
- Simple sort 
 
We are always grateful for your feedback and your suggestions, so we can continue to improve the app. For suggestions and requests just send us an email to iosapp@takeaway.com. 
We will take care of it.
 
Download NOW, order food, satisfy your hunger and benefit from the Lieferando.de service!
 
Lieferando.de wishes you a "Bon appetit!"
 
Food Delivery Services in Berlin, Hamburg, Munich, Cologne, Frankfurt (Main), Stuttgart, Dortmund, Düsseldorf, Essen, Bremen, Hannover, Leipzig, Dresden, Nürnberg, Duisburg, Bochum, Wuppertal, Bielefeld, Bonn, Mannheim, Karlsruhe, Wiesbaden, Münster, Augsburg, Gelsenkirchen, Aachen, Mönchengladbach, Braunschweig, Chemnitz, Kiel, Krefeld, Halle (Saale), Magdeburg, Freiburg (Breisgau), Oberhausen Lübeck Erfurt Rostock Mainz Kassel Hagen Hamm Saarbrücken Mülheim (Ruhr ), Herne Ludwigshafen Osnabrück Solingen Leverkusen Oldenburg, Potsdam, Neuss, Heidelberg, Paderborn, Darmstadt, Regensburg, Würzburg, Ingolstadt, Heilbronn Ulm, Göttingen, Wolfsburg, Recklinghausen, Pforzheim, Offenbach (Main), Bottrop, Bremerhaven, Fürth , Remscheid Reutlingen, Moers, Koblenz Erlangen, Trier, Siegen, Jena, Cottbus, Gera, center, Prenzlauer Berg, Kreuzberg, Friedrichshain, Moabit, Tiergarten, Charlottenburg, Wilmersdorf, Pankow, Marzahn, Hellersdorf, Neukölln, Schöneberg, Steglitz, Zehlendorf, Tempelhof, Wilmersdorf, Lichtenberg, Köpenick, Spandau, Altona, Eppendorf, Eimsbüttel, Barmbek, Bergedorf, Wandsbek, Harburg, Winterhude, Oppen constable, Wellingsbüttel, Rahlstedt, Steilshoop Farmsen, Bergstedt, Fuhlsbüttel, Uhlenhorst, Alsterdorf, Rother tree, Stellingen, Sternschanze uva Districts. 
 
No matter if it is currywurst, ice cream, meals on wheels, a candlelight dinner or just a snack - anything is possible! 
 
You can get everything delivered:
Pizza, sushi, Chinese, Asian, kebabs, Indian, Greek, burgers, Thai, Italian, Mexican, Turkish, steaks, cutlets, Japanese, pasta, sausage, Vietnamese, Salads, American, Soups, currywurst, German, Fast Food, baguettes , Korean, ice cream, hot dogs, donuts, wraps, desserts, chicken wings, bagels, nachos, tortilla, fish, burritos, muffins, antipasti and much more.
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