79
good

LifeLock Identity | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Fair
 
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Epic
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Android unitQ Score
Android User Feedback
86%
Android
192 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
30 Reports
User Feedback
14%
iOS
30 Reports
86%
Android
192 Reports
LifeLock Identity - Latest Quality Issues
iOS
Nov 15, 2024
⭐︎ About 2.5, between subtle and normal
I tried using it after changing the model. I don't know because I'm not in danger, but I think the warning is the same as the previous Norton. The X notation is still Twitter, and when I asked the X (Twitter) account to be monitored, I was told that the posts that were meaningless monologues were dangerous. There's nothing dangerous about it, and it doesn't say what the criteria were based on. That's why I decided not to let them monitor me. I might use it again when it starts to behave meaningfully, but for the time being, I'll use it as a regular Norton.
iOS
Nov 15, 2024
Login process a pain
App login is frustrating. Set it up to remember email and use Face ID, yet it still reverts back to requiring full email address and password.
Android
Nov 15, 2024
It sucks don't work
Android
Nov 15, 2024
I was hoping to catch someone hacking my life but i must be imaginging it. Norton can not be hacked? Unless your way smarter then them. Which i am not. It has to be with Play Store. Why hack me? i have nothing to hide.
Android
Nov 16, 2024
I wish they were catching mistakes on my credit before they got to my credit
iOS
Nov 17, 2024
Terrible trying get an human on help page. And their response just like AI. Neither good.
I upgraded my iPhone 8 for an iPhone 14. And changed my phone number. And the login keeps sending the code to my now disconnected old phone number. And the two factor authentication is extremely limited in choices. The old phone number or the 10 pass codes, or a one time pass code also sent to the old phone number. I can choose facial recognition or email for the first part. Why can't I choose the one not used in the first part? ie. Email address that's on record. Also it's very difficult to contact a person for help from LifeLock help page…
Android
Nov 18, 2024
It's not a sign in for anything!! Suddenly, social media is very annoying with emails from geeks about the content.
Android
Nov 18, 2024
Called for assistance, got a run around, and was told to call 911! FOR A MINOR MISHAP THAT CAUSED A FLAT TIRE?? I already called and unsubscribed, but it looks like they are still billing me. PLEASE CANCEL MY SUBSCRIPTION AND SEND A REFUND BY MAIL TO ME!! I HAVE BEEN VICTOM OF FRAUD ALL BANKING CANCELED FOR NOW.
Android
Nov 19, 2024
When you are playing a game application, the checkmark ✅️ icon gets in the way and you can't play the game well (if this icon overlaps even a little, the game icon will not work well. So I gave it 4 stars.
LifeLock Identity - Product Description
With so much of your personal information online, it’s dangerously easy for someone to steal your identity. Download LifeLock now and enroll right from the app. We’re here to help 24/7.

LifeLock makes it easy to help protect yourself against identity theft, financial fraud, and more.

We detect and alert you to possible threats, and if you think your identity may have been stolen, we work to fix it. All plans have our Million Dollar Protection Package††† that includes up to $3 million coverage in our most comprehensive plan†††. Why LifeLock Identity?

•	Over a third of identity theft victims suffered multiple types of identity theft.* 
•	Over 29 billion dollars were stolen from identity theft victims in 2022.** 

LifeLock helps you manage your personal information securely on-the-go. 

Receive customized alerts for bank account activity, credit card opens, new account applications, and more. Help protect against identity theft and take action to protect your info right from the palm of your hand. Millions of customers trust us to help protect their identities. Here's what features you’ll find on iOS:

• ONE IDENTITY APP:
Access multiple identity protections quickly in one place. See identity reports and freeze your most sensitive information with the tap of a finger.

• CREDIT FRAUD PROTECTION
Access your credit report(s) and score(s)1 monthly or daily in LifeLock Ultimate Plus

• ALERTS†
Alerts to threats like banking, loan, and credit card applications in your name.

• IDENTITY LOCK
Proactively lock out thieves from your TransUnion account or taking out Payday loans in your name‡

• SOCIAL MEDIA MONITORING
Your Facebook, Instagram, Snapchat, TikTok, Twitter, Linkedin and YouTube channels, are monitored for takeovers and inappropriate content‡‡.

• IDENTITY RESTORATION
If you become a victim of identity theft, a dedicated, U.S.-based Identity Restoration Specialist will work to fix it.‡

• REIMBURSEMENT
If you become a victim of ID theft, you have up to $1M reimbursement for stolen funds up to your plan limits.

No one can prevent all identity theft or cybercrime.

1 The credit scores provided are VantageScore 3.0 credit scores based on data from Equifax, Experian and TransUnion, respectively. Any One-Bureau VantageScore mentioned is based on Equifax data only. Third parties use many different types of credit scores and are likely to use a different type of credit score to assess your creditworthiness.

2 Credit features require setup, identity verification and sufficient credit history by TransUnion and/or Equifax. Credit monitoring features may take several days to activate after enrollment. 

† We do not monitor all transactions at all businesses.

††† Reimbursement and Expense Compensation, each with limits of up to $1 million for Ultimate Plus, up to $100,000 for Advantage and up to $25,000 for Standard and Select (Norton 360 with LifeLock Select). And up to $1 million for coverage for lawyers and experts if needed, for all plans. Benefits under the Master Policy are issued and covered by United Specialty Insurance Company (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at: LifeLock.com/legal.

‡ Locking or unlocking your credit file does not affect your credit score and does not stop all companies and agencies from pulling your credit file. The credit lock on your TransUnion file will be unlocked if your subscription is downgraded or cancelled.

‡‡ Our service may not identify all cyberbullying, explicit content, or hate speech.

* Based on an online survey of 5,004 U.S. adults (including 1,171 U.S. adults who have ever experienced ID theft) conducted by The Harris Poll on behalf of Norton™ LifeLock™, January 2023.

** Based on an online survey of 505 U.S. adults who experienced ID theft in 2022, conducted for Norton™ LifeLock™ by The Harris Poll, January 2023.
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