Quality degradation at LightInTheBox  
Users report higher volume of Quality Issues than usual
47
poor

LightInTheBox | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-26 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
71%
Android
456 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
183 Reports
User Feedback
29%
iOS
183 Reports
71%
Android
456 Reports
LightInTheBox - Latest Quality Issues
Android
Nov 19, 2024
site and app appear to be dead and not working
Android
Nov 19, 2024
Do not open the application, and already pay for the products, how bad!!
Android
Nov 19, 2024
The app has been down for 3 days now as I wait for shipping updates on a Christmas gift for my husband. I'm wondering if I got scammed. I uninstalled the app and reinstalled it. All it says is the Internet is slow and it will not load anything. I've got great service 5g so is not on my end. Help 😭
Android
Nov 19, 2024
Honestly, I don't know what has happened to this application after the latest updates, but it has become quite unusable. For a start, it literally refuses to work without wi-fi... it doesn't even consider using mobile data. Which makes it quite inconvenient as it reduces its usability. Secondly, once it loses the wi-fi connection, it is impossible to get it to work properly again.
Android
Nov 19, 2024
The application does not work!
Android
Nov 19, 2024
Why is the website suddenly not open from today?
Android
Nov 19, 2024
Your website is terrible and you don't reply to messages and I can never see my orders I'm going to cancel my order and will never use you again and hope everyone else will follow suit
Android
Nov 19, 2024
Not working
Android
Nov 20, 2024
I can't access the app or the website... Are they down?
LightInTheBox - Product Description
LIGHTINTHEBOX, MY WORLD STORE
Shop everything you love & grab exclusive offers on the go!      

Lightinthebox is a global one-stop shopping platform, offering a rich selection of top-quality fashion and lifestyles at super-affordable prices. From trendy appareals to home essentials, sports, tools, tech, DIY and much more, Lightinthebox is dedicated to satisfy your everyday needs in life and bring you the best, easy, fast and secure shopping experience.

Now start shopping smarter with LIGHTINTHEBOX!

More Savings:
-Register: enjoy exclusive prices down to $0.99!
-Daily Flash Sales: 90% off on all-category top picks
-Check-in: claim free shipping & unlimited coupons
-Gold Member: unlock shipping fees under $4.99 all the time (now in 15 countries, more coming soon!)

Extensive Selection:
-Find anything you want here, from trendy fashion to home living, tech & much more
-Browse & shop easily by Category, New In, Best Sellers, Ship in 24 Hours, etc.

Better Shopping Experience:
-Push updates for sale alerts, price drops, real-time tracking & delivery reminders
-Browse items & deals tailored to your preferences
-Feel free to customize appareals & decorations
-Get inspired by customer reviews in community
-100% Secure & Easy: accept major cards, PayPal, Klarna and bank transfers. Shop now, pay later

Contact us:
URL: https://www.lightinthebox.com
Facebook: https://www.facebook.com/lightinthebox
Instagram: https://www.instagram.com/lightinthebox
YouTube: https://www.youtube.com/c/lightinthebox
TikTok: https://www.tiktok.com/@lightintheboxofficial
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