76
good

LightInTheBox | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
65%
Android
446 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
238 Reports
User Feedback
35%
iOS
238 Reports
65%
Android
446 Reports
LightInTheBox - Latest Quality Issues
iOS
Dec 20, 2024
Horrible!!!
I ordered a $50 coat and got ripped off!!! They said it was plus size, but it could fit a toddler!! It's not even the same coat!! And I have to pay to ship it back to get a return!!
Android
Dec 20, 2024
Con. do not use!! after being sent wrong item only got refunded a fraction of price paid. do no use lightinthebox.
Android
Dec 20, 2024
Constant spam emails in multiple languages. Use a junk email address. 100's and i do mean 100's per day and you can't contact customer services from a pc to let them know. SORT OUT YOUR EMAIL SYSTEM. It's not about being on your mailing list. It's the fact your sending multiple emails in different languages to everyone. Why do I need. Polish, French, Spanish, Greek, plus all the other languages.
Android
Dec 20, 2024
Unable to sign in and find my order. No way of contacting without signing in. Paid $84 for a present formy nephew for Christmas and hasn't arrived 2 weeks later! Disgusting!scam business would give 0 if i could Shame on you!
Android
Dec 21, 2024
Not happy with my order. Both shirts that I ordered was not what I suspected.
Android
Dec 21, 2024
The search was slow, the cropping didn't work, or I didn't know how to use it.
Android
Dec 21, 2024
It's not the app it's lighinthebox that sucks They won't let me return their wrongly sized clothing and won't give me a credit Don't recommend this to anyone If I could give 0 stars then that's what I would do if that option was available
Android
Dec 22, 2024
There is something else would like to delete your page but can not .you will come back .there was a time I shop with you but stopped you do not give return goods on your costs. And I'm sick can't be bothered to argue so keep goods that didn't fit me delivered at UFF box po Kiwi space .but I'm no millions with the smallest safe and lots of diseases thank you for me now
Android
Dec 23, 2024
Terrible very unreliable worst delivery system ever
LightInTheBox - Product Description
LIGHTINTHEBOX, MY WORLD STORE
Shop everything you love & grab exclusive offers on the go!      

Lightinthebox is a global one-stop shopping platform, offering a rich selection of top-quality fashion and lifestyles at super-affordable prices. From trendy appareals to home essentials, sports, tools, tech, DIY and much more, Lightinthebox is dedicated to satisfy your everyday needs in life and bring you the best, easy, fast and secure shopping experience.

Now start shopping smarter with LIGHTINTHEBOX!

More Savings:
-Register: enjoy exclusive prices down to $0.99!
-Daily Flash Sales: 90% off on all-category top picks
-Check-in: claim free shipping & unlimited coupons
-Gold Member: unlock shipping fees under $4.99 all the time (now in 15 countries, more coming soon!)

Extensive Selection:
-Find anything you want here, from trendy fashion to home living, tech & much more
-Browse & shop easily by Category, New In, Best Sellers, Ship in 24 Hours, etc.

Better Shopping Experience:
-Push updates for sale alerts, price drops, real-time tracking & delivery reminders
-Browse items & deals tailored to your preferences
-Feel free to customize appareals & decorations
-Get inspired by customer reviews in community
-100% Secure & Easy: accept major cards, PayPal, Klarna and bank transfers. Shop now, pay later

Contact us:
URL: https://www.lightinthebox.com
Facebook: https://www.facebook.com/lightinthebox
Instagram: https://www.instagram.com/lightinthebox
YouTube: https://www.youtube.com/c/lightinthebox
TikTok: https://www.tiktok.com/@lightintheboxofficial
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