78
good

LightInTheBox | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
71%
Android
387 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
158 Reports
User Feedback
29%
iOS
158 Reports
71%
Android
387 Reports
LightInTheBox - Latest Quality Issues
Android
Feb 16, 2025
It's not possible that you order a shirt in one color and get it in a different color! You won't get an apology or a response either.
iOS
Feb 17, 2025
Bad app/home page
I can not change anything and I receive mails every day and can't avoid them
Android
Feb 17, 2025
LIGHTIn TheBox IS AN INTERNATIONAL SCAM. IN ADDITION TO HAVING DISCOUNTED ME THREE TIMES OF WHAT WAS AGREED, THE ORDER NEVER ARRIVED. I WILL MAKE THE APPROPRIATE COMPLAINTS. DO NOT BUY ANYTHING!!!
iOS
Feb 18, 2025
Don’t not shop this site!!
It's been over a month and still have not received my item but I do receive promotional text about free shipping and 24 hr shipping but can't receive what was paid for 01-13-2025 what a joke service 👎🏻👎🏻👎🏻
iOS
Feb 18, 2025
Super app
Very easy to navigate, excellent incentives, wide range of goods, very good customer service. Though my sentiments above still stand, I would like to add that gathering coupons & using these as part payment doesn't seem to work
Android
Feb 18, 2025
Neither the app nor the browser order allow for returns to be made smoothly. A typical Chinese trick to circumvent EU law... Shipping takes place from warehouses within Europe in a few days, while customers have to send the goods to China at their own expense. RIP-OFF!!! I can only strongly advise against this. The quality of the goods is not good quality. Mass-produced goods are sold at high prices using good marketing! I will never order from there again!
Android
Feb 18, 2025
Shipping costs are very high compared to other sites. If the shipping was more reasonable I would use these a lot more. Quality of the products are very good, just let down by £10 shipping.
Android
Feb 18, 2025
After sales service for defective devices is not up to the customer's expectations. No contact and no email or telephone service.
Android
Feb 18, 2025
terrible shipping costs added on avery end
LightInTheBox - Product Description
LIGHTINTHEBOX, MY WORLD STORE
Shop everything you love & grab exclusive offers on the go!      

Lightinthebox is a global one-stop shopping platform, offering a rich selection of top-quality fashion and lifestyles at super-affordable prices. From trendy appareals to home essentials, sports, tools, tech, DIY and much more, Lightinthebox is dedicated to satisfy your everyday needs in life and bring you the best, easy, fast and secure shopping experience.

Now start shopping smarter with LIGHTINTHEBOX!

More Savings:
-Register: enjoy exclusive prices down to $0.99!
-Daily Flash Sales: 90% off on all-category top picks
-Check-in: claim free shipping & unlimited coupons
-Gold Member: unlock shipping fees under $4.99 all the time (now in 15 countries, more coming soon!)

Extensive Selection:
-Find anything you want here, from trendy fashion to home living, tech & much more
-Browse & shop easily by Category, New In, Best Sellers, Ship in 24 Hours, etc.

Better Shopping Experience:
-Push updates for sale alerts, price drops, real-time tracking & delivery reminders
-Browse items & deals tailored to your preferences
-Feel free to customize appareals & decorations
-Get inspired by customer reviews in community
-100% Secure & Easy: accept major cards, PayPal, Klarna and bank transfers. Shop now, pay later

Contact us:
URL: https://www.lightinthebox.com
Facebook: https://www.facebook.com/lightinthebox
Instagram: https://www.instagram.com/lightinthebox
YouTube: https://www.youtube.com/c/lightinthebox
TikTok: https://www.tiktok.com/@lightintheboxofficial
Want to improve your unitQ Score by 20% within 30 days?
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