Quality degradation at Lime - #RideGreen  
Users report higher volume of Quality Issues than usual
52
fair

Lime - #RideGreen | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
77%
Android
284 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
86 Reports
User Feedback
23%
iOS
86 Reports
77%
Android
284 Reports
Lime - #RideGreen - Latest Quality Issues
Android
Dec 17, 2024
Terrible experience, I don't recommend it. the limits they have are absurd. If you go one meter off, you can't use the scooter and they continue to charge you even if you have to walk. Nefarious.
iOS
Dec 17, 2024
Hmmm….
I don't know what that's all about, but if I drive the same route twice and have an increase of over one euro, that's a bit questionable. In addition, you can hardly go anywhere, or find a scooter somewhere. I first have to take the bus to the city center so that I can get a scooter..... but then I don't need a scooter either.
Android
Dec 18, 2024
I park in authorized spaces but it refuses to stop running the meter, I should go park from where I came 😂. And by the way, if I rent a citiz car by the hour, it's the same price. It's really very very expensive.
Android
Dec 18, 2024
Nice application, couldn't start a scooter after I paused it, had to walk to nearest parking spot
Android
Dec 18, 2024
I unknowingly paid for lime prime for 15 months because my daughter gave me my credit card number when ordering a subscription. I was not notified about the start of the subscription, nor did anyone verify the identity of the card user, I only found out about it by analyzing the transaction history at the bank. The low rating is due to the fact that I did not use the service even once, and I paid you 150 PLN. The oversight was on my side and that's the only reason I won't give 1 star.
Android
Dec 19, 2024
Too expensive
Android
Dec 19, 2024
You need to park in parking spots and half of them are full, defeats the whole point of this
Android
Dec 19, 2024
Recently the app has been very slow to "catch up" when attempting to end my rides. Scan the QR code, scooter unlocks, lock my phone and place it in my pocket. Suspiciously, when finishing my ride and the timer is at 40-50 seconds past the minute, the app spends TWENTY TO THIRTY SECONDS LOADING before I can press end ride and take the photo, charging me for the extra minute of course. Never seems to be a problem loading when the minute has just ticked over though.
Android
Dec 19, 2024
I really loved this app and the scooters and the bikes, used them very often. But despite a few different ways to pay its insufficient and I can't use them now which is highly disappointing. There's no way to load the app with a gift card or pay from Google play, despite the app being from it. Please give option for alternative payments.
Lime - #RideGreen - Product Description
You have places to be and people to see. Get there easily and on time with an emissions-free Lime e-bike or e-scooter! 

START YOUR RIDE IN 3 STEPS
Step 1
Download the app, create an account and accept our terms and conditions https://www.li.me/user-agreement
Privacy Notice 
https://www.li.me/legal/privacy-policy/ 

Step 2 
Find a nearby Lime vehicle on the map (vehicle availability depends on your city and supply)

Step 3
Unlock your vehicle by scanning the QR code, entering the plate number, or by tapping a button on the app.
RIDE RESPONSIBLY
A safe community starts with riding responsibly. It’s important to remember the rules of the road before every ride. You should always:

- Ride in bike lanes, never on sidewalks
- Wear a helmet when you ride
- Park clear of walkways, driveways and access ramps
- Visit https://safety.li.me/ to learn more

#RIDEGREEN
Lime is on a mission to build a future where transportation is shared, affordable and carbon-free.


You can read more about Lime’s products and services, including how we calculate our prices in our terms and conditions https://www.li.me/user-agreement.
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