88
good
APMEX: Buy Gold & Silver | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
75%
Android
39 Reports
39 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
13 Reports
13 Reports
User Feedback
25%
iOS
13 Reports
13 Reports
75%
Android
39 Reports
39 Reports
APMEX: Buy Gold & Silver - Latest Quality Issues
Android
Feb 1, 2025
Support small business. They have great selection and a easy to navigate all which is great when things go good. Lately, I've had issues with orders. I recieved a credit for one issue of $50 but I can only use the credit if I call to place my order. I work night shift and so I maintain that schedule and it's hard to use said credit. Customer service can be a nightmare to navigate when you have an issue. Small shops and coin shows are more fun and easier to navigate. Use at your own risk.
Android
Feb 5, 2025
Promotional $6 per ounce silver complete fraud 250.00 5 oz of silver which is above the standard pricing. And guess what it's still processing so I haven't received my order yet. I might have to dispute with the bank. Unless they send my order right away. Don't believe the scam and don't download the app there's plenty of other reputable sources of silver and gold.
Android
Feb 7, 2025
Once they didn't give me a platinum coin, when i told them they took their time in reviewing the video cameras, it took about 14 days to receive the missing coin. Another issue was when i prepaid about a month in advance for a limited number gold bar. They said it wasn't in good shape from the mint, ok. They didn't bump people who bought it after me. When I prepaid, there was nothing saying only so are many left in inventory. I'm in their elite club, says priority shipping. No difference.
Android
Feb 12, 2025
only problem I had was on my last purchase. it said any quantity, then said limit of 3. minor problem. still the best place for precious metals.
iOS
Feb 12, 2025
App good - Company Bad
Rude employees, horrible customer service, very impolite and rude when selling items Quoted 3 different prices. One in email , one on app and one by phone. When I asked why, the employee was super rude and just said so do you want to sell or not offering the lowest quote over phone which was lower then in the email from the morning. Of the same days furthermore spot price only went up that day but when I called in the evening my quote was lower. This was my first time trying to sell to them after purchasing from them for over a decade. Deleted my account and will never do business with them again. Also they sold me a bu coin marketed as a proof coin. South African 5 oz leopard coins
iOS
Feb 17, 2025
Stopped working
It was a good app when it worked. It hasn't worked for the second month.
iOS
Feb 19, 2025
One Stop Shop
APMEX is the ONLY place I go for precious metals. They have all the info you need to make informed decisions. Their customer service interaction/efficiency/knowledge and overall performance is impeccable. Thanks to the entire staff. However, have not been able to log on via cellphone for the past three days!
iOS
Feb 21, 2025
Improvement Suggestion
Please add a “dark mode” for nighttime viewing.
iOS
Mar 11, 2025
Portfolio problem
Whenever I go to the portfolio it will not show me my inventory.don't know how to fix this problem.can you help me with this problem?? Thanks.
APMEX: Buy Gold & Silver - Product Description
Buy gold and silver quickly and securely with the APMEX mobile app. APMEX is one of the world's leading retailers in gold, silver, platinum, and palladium. Quickly review the latest precious metals news and stay up to date on the current gold price or silver price with live spot charts. Set up custom market alerts to track the price of gold and silver. Then, shop our wide selection of bullion and collectible products and purchase directly on the app. APMEX offers thousands of gold, silver, platinum, and palladium products, including coins and bars in various sizes, from the most trusted mints around the world. SHOP GOLD AND SILVER Buy precious metals from anywhere through our easy-to-navigate mobile app. Browse our entire catalog, including thousands of gold, silver, platinum, and palladium products as well as investment-grade bullion and rare collectible coins. SECURE CHECKOUT Providing a secure and quick checkout process is our top priority. We use the latest security measures and technologies to keep our customers' purchases and personal information safe. STAY INFORMED The market is always on the move and, with our precious metals news section, customers will be able to keep up to date with the latest precious metals news and market reports. Also, track the price of gold and silver with our live spot price charts to see real-time changes in the price of precious metals. PRICE ALERTS Never miss a significant gold or silver price movement with customizable market alerts. Use alerts and price charts to identify potential buying opportunities at any time. EXCLUSIVE OFFERS View current promotions and deals, including app-only offers, to never miss a sale. Browse Vault Deals to shop our best offers on gold, silver, platinum, and palladium. MANAGE ACCOUNT Our mobile app gives customers access to their APMEX account on the go. Check the current value of individual precious metals holdings with our portfolio tool, view order history, and more.
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