Quality degradation at Loom: Screen Recorder  
Users report higher volume of Quality Issues than usual
54
fair

Loom: Screen Recorder | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 30 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
39 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
13 Reports
User Feedback
25%
iOS
13 Reports
75%
Android
39 Reports
Loom: Screen Recorder - Latest Quality Issues
iOS
Feb 17, 2025
Awful App So Far
Yesterday, I tried four times to create a screen recording from a new iPad. I am using an Apple pencil and need to work out problems for students. One day later, the video still will not upload or open, and now it inexplicably has uploaded three new videos from today (and I haven't been on Loom today). I'm going to have to record my screen on another app now. The entire reason I switched to Loom was because it promised to be easier to screen record. This is very frustrating.
Android
Feb 20, 2025
First step, create an account. No qays that I create an account for an app that we don't even know if it will work
iOS
Feb 22, 2025
SO
My two hour video wouldn't upload for two days two hours of work gone. Time I'm never getting back
Android
Feb 24, 2025
Wouldn't stop recording audio. I only gave permission for one test video but the audio carried on for 5 minutes and there's no way to turn it off unless you uninstall the app. Oh and you can't delete your account, what you'll see is "Error deleting your account" even if you followed all the prompts
Android
Feb 26, 2025
This absolutely sucked, I did a 1 minute recording and it said "Could not export or blah blah blah, I though yall updated the app to stop doing that, yea I don't think so. 1 star
Android
Feb 26, 2025
I made my first recording after downloading the app on my Android phone. I spoke in English language but the recording came out to the recipient in Yoruba language. How can I set the default language in English? I also had to edit the title a couple of times before it came out like I wanted - in English
iOS
Feb 26, 2025
Not a fan
I hate this app, user ability is horrible. Can't add background effects properly, it glitches out. Makes the process such a headache.
iOS
Feb 27, 2025
Avoid
They've charged me twice and I have tried to cancel three times now, do not use this
Android
Feb 27, 2025
The app is really slow
Loom: Screen Recorder - Product Description
LOOM FOR iOS
Record your screen or camera with one tap. Share that content in an instant with a link. 
 
Loom for iOS is the fastest, easiest way to record content on-the-go and stay connected with your team. Whether you’re screen recording product demos, giving feedback, or simply sharing your thoughts, Loom makes it simple to stay in the loop with async video. 
 
TRUSTED BY THE BEST 
Over 14 million people across 200,000 companies use Loom to record, share, and review asynchronous video. From HubSpot, to Atlassian, to Netflix, Loom is the screen recording and collaboration tool of choice for top companies. 
 
EVERYTHING YOU NEED AND MORE 
Using Loom, you can collaborate with your team, add time-stamped comments and reactions to those videos, and save videos you’ve recorded to your device. Now, you can spend less time crafting the perfect email in-between meetings, and say it with video using Loom for iOS. 
 
KEY FEATURES 
• Record your screen, camera, microphone, and internal audio
• Automatically save videos to the cloud and share them instantly with a link
• Get notified when someone views, reacts, or comments on your video
• Leave time-based comments and emoji reactions
• Manage your Loom video library on-the-go and across devices
• Choose who can see your video with security and access controls
• Download recordings to your camera roll 
• Adjust video playback speed
• Edit and trim your video using the Loom web app
 
ABOUT LOOM
Loom is the leading video communication platform for async work. Engineered for simplicity and speed, you can record, watch, and share videos to move work forward whether you're at your desk or on the move. 
 
LOOM IN THE NEWS
"Why are we all trapped in enterprise chat apps if we talk 6x faster than we type, and our brain processes visual info 60,000x faster than text?...now is the time for Loom." – TechCrunch

"It fills this gap between writing an email and taking the time to have a meeting or conference...it's rare to have something that's low friction and high impact, while also adding personal connection." – Forbes
 
“Asynchronous video is catching on fast, and Loom thinks it's going to change the way we work. And maybe do everything else, too.” – Protocol
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