Quality degradation at Love's Connect  
Users report higher volume of Quality Issues than usual
46
poor

Love's Connect | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 30 Days
Category: Travel
Work at Love's Travel Stops & Country Stores, Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Love's Travel Stops & Country Stores, Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
80%
Android
47 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
12 Reports
User Feedback
20%
iOS
12 Reports
80%
Android
47 Reports
Love's Connect - Latest Quality Issues
Android
Mar 16, 2025
Great app just won't let me add my New love's card number
Android
Mar 17, 2025
it sucks it won't let me change my password and then I forgot so it's useless
Android
Mar 19, 2025
I joined as a client driver but can't use the commercial side of the app
iOS
Mar 19, 2025
Too dark.
Too dark.
Android
Mar 19, 2025
Something went wrong. Most features are now broken. Not able to see or use deals. Can't update profile info or add payment cards.
iOS
Mar 20, 2025
Won’t let me pay for a shower
I get the page pulled up to pay for a shower but when I press pay it is almost like the app freezes.
Android
Mar 20, 2025
stupid app. can't sign in. just flashes to the sign on screen. updated. same garbage!
iOS
Mar 23, 2025
App not nearly as good as stores
Downloaded app for 1,000 mile trip north. Had to go inside each of 3 times as reader at pump didn't work. Major PIA. I like being able to quickly see upcoming locations and current gas prices.
iOS
Mar 29, 2025
App not nearly as good as stores
Downloaded app for 1,000 mile trip north. Had to go inside each of 3 times as reader at pump didn't work. Major PIA. I like being able to quickly see upcoming locations and current gas prices. Update: I appreciate response and will try phone next time
Love's Connect - Product Description
Find your favorite Love’s Travel Stops, check your My Love Rewards account, secure the next shower with Mobile Shower Check In, activate commercial fuel pumps with Love’s Mobile Pay, view transaction and loyalty receipts, map your route, view real-time fuel prices, request Truck Tire Care roadside assistance, and connect with our customer service team using the Love’s Connect mobile app. It’s the ultimate travel app for professional drivers and your mobile guide to our more than 550 Love’s Travel Stops & Country Stores and Speedco locations.

Location, Location, Location
No matter where you are in the country, Love’s Connect finds the nearest truck stop, country store, or Speedco location based on your location, city, state, or zip code. Also, view distances in road miles, and in just a few more taps, get driving directions too. You can search by highway, on-site restaurants, fuel type, shower facilities, and other store amenities.

Professional Driver Rewards
The more you fuel, the more you earn. Check your My Love Rewards points, quickly access your My Love Rewards digital card via the in-app barcode and view your free shower and drink refill credits.

View & Share Digital Receipts
Receive digital receipts for all Pay at the Pump, In-Store and Mobile Pay transactions within minutes of your purchase. All you have to do is scan your My Love Rewards card with every transaction.

Mobile Shower Check-In
Bypass the fuel desk with shower check-in at your favorite Love’s Travel Stop with showers. First, be onsite at a location with showers. Then, tap the blue “Shower Check In” button on the Home or Store Details screen. Once your location has been confirmed, complete the transaction with your My Love Rewards points, credits, or Apple Pay. You can also plan ahead by checking busy times at other locations.

Love’s Mobile Pay for Commercial Drivers
Activate the pump from the comfort and safety of your cab with Love’s Pay. Select your pump and fuel, and then answer the prompts as you do at the pump today. Once authorized, lift the nozzle and fuel. You may also add and manage commercial fuel cards in your wallet, as well as view and share transaction and loyalty receipts.

Mobile Deals
Take advantage of our always new mobile deals. Deals are categorized by the type of food or drink you may be craving on the road. By using the Deals Barcode you get quick and easy redemption of our mobile deals.

Real-Time Fuel Prices
Love’s Connect features real-time fuel prices for every single one of our travel stops. Watch fuel prices along your planned route to help you make better fueling decisions along the way.

Love’s Services
We offer indispensable solutions that keep you and your truck running a peak performance. Connect with Truck Tire Care centers or request roadside assistance, as well as get started with TirePass in-lane tire inflation and assessment services, Love’s Express billing program details, or Love’s Financial freight factoring.

Clean Places & Friendly Faces
At Love’s, we know your time is valuable. We want to know when we have done a great job and when we haven’t. Use our feedback section to help us improve your Love’s experience.
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