58
fair
Lunar | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
23 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
68%
Android
41 Reports
41 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
19 Reports
19 Reports
User Feedback
32%
iOS
19 Reports
19 Reports
68%
Android
41 Reports
41 Reports
Lunar - Latest Quality Issues
iOS
Mar 21, 2025
would not recommend
Starting, your chat support is the worst i've seen, replies once in a few days, even if you reply to their message within a minute. And of course you put so much trust in your badly programmed AI, that you write yourselves that the AI can say random things, and to even get a live chat you need to convince the AI to give you one, otherwise it answers your question randomly.. When i finally got an answer from live support, they didn't even acknowledge the problem that i had written, that being that to upload a document, i MUST take a picture because 1. Upload a file selection doesn't work, it just does nothing 2. Upload a picture just force closes the app. If it's so hard to even create a bank account, i can't imagine how bad it is when you do eventually create one, because AI support only answers generic questions, and often poorly worded, making it hard to understand, or you get your 1 message a week from support limit :)
iOS
Mar 21, 2025
Big interest rate drop!!
The experience itself and the app's function are ok, but the big drop in interest rates is too bad. Unfortunately, Lunar Bank is starting to follow in the footsteps of "old banks" where it is greed that decides😤
Android
Mar 21, 2025
Be careful before signing with Lunar bank because they will ste al from you money. They just sto len from ms 450 dkk because, they say, it is because I had metal card. lol. Something like that it is ilegal in EU because they can NOT force you to stay a certain amount of time of months/years with the same subscribtion. sca mers
iOS
Mar 23, 2025
H
you are stupid and your bank I have already written to you 1948 times to ask you to help zero response I give 1 star and will never in my life recommend your bank to anyone no help even though I wrote and continue to write that the bank itself is not optimized a piece of cardboard
Android
Mar 23, 2025
crashes upon opening on my new phone (Xiaomi 15 ultra)
iOS
Mar 27, 2025
Big interest rate drop!!
The experience itself and the app's function are ok, but the big drop in interest rates is too bad. Unfortunately, Lunar Bank is starting to follow in the footsteps of "old banks" where it is greed that decides😤has nothing more to add😉
Android
Mar 27, 2025
You don't care so much about your users that I can't imagine what kind of people you are. I have been waiting for a response for a week with help, no one answered me, I give 1 star and I will never in my life recommend this bank to anyone. I am very sorry
iOS
Mar 30, 2025
Customer-hostile development
Lunar has been my favorite second bank for several years. BUT - with the latest initiatives with 0% interest if you do not have an EASY account, as well as generally falling deposit interest rates (far more than competing banks), my involvement stops just as slowly. Just need to filter myself out of their network of services connected to their unlimited account. Have downgraded to Plus but was then bon'd 39kr for Eurobonus. Spend the next month moving payment agreements and other card registrations. After that, it becomes a dormant free account.
Android
Apr 1, 2025
This app only supports the chrome browser. No support for Firefox, Opera or Brave. This is unacceptable for a Danish/European bank
Lunar - Product Description
New! Interest without limits. Get up to +2.25% every month regardless of amount. With Lunar you’ll get a digital bank free of old systems, branches and hidden fees. So you can manage your daily economy with ease and get more out of your money. Lunar Private - Denmark · Free bank account – apply directly in the app · Get up to 2.25%* in interest regardless of amount · Both private accounts and business accounts · 4.5 starts on Trustpilot · 650,000 users already chose us · Danish- and English-speaking support until 23:00 on weekdays and 17:00 on weekends. Named "Denmark's most innovative bank" by the Danish Innovation Index and Aarhus University in 2023. Named “Best eCommerce App” by Dansk Erhverv in 2022. — Lunar Private Get the accounts and tools you need to manage your daily economy – no matter if you want an overview of your spending, to save up, invest or apply for a loan. Try us without changing banks. You don’t need to move your NemKonto. Award-winning banking app – so you can manage your money the smart way · Easy overview from an app with a user friendly design · Set your budget with three swipes · Save up each time you use your card · Customise your home screen to your needs. Account and card · Free account with no hidden fees · Packages for every need · Option for a personalized metal card. Get up to +2.25% interest with Standard, Plus and Unlimited · Monthly payout · You won’t tie up your money · No limit on the amount · On your entire balance on all accounts Investing · Buy shares and invest in ETFs and index funds · Easy investment platform · Get started in minutes. Investing involves risk. Security · 100% digital bank with our own banking license · Under the supervision of the Danish Financial Supervisory Authority · Your money is covered by the Danish Guarantee Fund up to 100,000 DKK (approximately 750,000 EUR) — The Business Account That Makes You Thrive (Denmark and Norway Only) Do as 20,000 other businesses and save time and money with Lunar Business. Apply in an easy and digital way – and enjoy the one of our three plans that suits your needs and ambitions. · The most important tools for money management · Automatic bookkeeping · Fast cashflow overview · Pay bills with one click · Expense management and company cards And much more · Cyber insurance from Riskpoint and travel insurance from Tryg · Get a loan up to 1,000,000 DKK with Froda (Denmark only) · Save money on the best services for self-employed and small businesses. Lunar Private - Sweden - Easy digital banking – choose between our four plans - Get 3.75% interest rate of up to 1,050,000 SEK - A simple overview with an app built for ease of use - Create your budget with ease - Save smarter with Goals - Multi currency card – switch between SEK, NOK, GBP and EUR (no fee withdrawals and transfers) - Support available every day of the week Lunar Private - Norway - Easy digital banking – choose between our four plans - Get 3.75% interest of up to 1,000,000 NOK on your spending account - A simple overview with an app built for ease of use - Create your budget with ease - Save smarter with Goals - Both private and business accounts are available - Get live support directly from the Lunar app
All intellectual property rights, including trademarks and word marks, are the property of respective owners