57
fair
Luno Bitcoin & Cryptocurrency | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
84%
Android
259 Reports
259 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
48 Reports
48 Reports
User Feedback
16%
iOS
48 Reports
48 Reports
84%
Android
259 Reports
259 Reports
Luno Bitcoin & Cryptocurrency - Latest Quality Issues
Android
Feb 27, 2025
I have been having issues in withdrawing my Bitcoin from your app.. Over months now 😥😥😥😥😥😥😥😥😥😥😥😥😥😥 I need my money
iOS
Feb 28, 2025
Unacceptable Delays
My Funds Held Hostage! Can someone please assist us with our Luno account in South Africa and return our funds as promised daily with your support emails.
iOS
Feb 28, 2025
2FA
Done try many time disable 2FA, but still asking 2FA.
Android
Feb 28, 2025
My challenge is that after updating my bank account for withdrawal, I tried to sell the Bitcoin in my wallet, but all efforts proved abortive. It is either I am asked to a. Enter an amount less than your wallet balance, or add more money to your wallet. or I am asked to b. Enter BTC 0.000025 or more Please, I need to understand what the problem is or what I am doing wrong. I also tried to reach out to Luno through the "Contact us" option in the app, but was unsuccessful. This is annoying.
iOS
Feb 28, 2025
Removal 👌🏻
Please remove this app from AppStore. Luno is not working with iOS 18. However, this app has been incurring several issues. This is people's finance for Christ sake. ❌not able to login 🙆🤦🏻♀️❌
Android
Mar 1, 2025
There's an issue with the luno large cap bundles ,you can't take out your money even when it's not rebalancing time. I've been trying for months ,it's frustrating
Android
Mar 1, 2025
How many times do I need to click the favorite button a day, why All page is default page , why not the favorite page, why, why why?
Android
Mar 1, 2025
Made a huge deposit into my Luno account bought USDT crypto and when I try sending it to someone, it's not allowing me; "Invalid Address" even though the address is correct, sending is also enabled. Starting to believe that Luno is a scam as they said.
Android
Mar 1, 2025
Worst ever, keeps on saying I have 2 accounts . support sucks won't recommend this to anyone
Luno Bitcoin & Cryptocurrency - Product Description
Trade Cryptocurrency Securely Buy Bitcoin & other digital currencies with Luno. Luno’s mission is to put the power of crypto in everyone’s hands. We make it easy to explore, buy, and store crypto, including Bitcoin (BTC) and Ethereum (ETH). Believing that responsible investing in crypto enables greater financial freedom and more inclusive economic growth, Luno's ambition is to be the trusted guide that will bring crypto to over 1 billion people by 2030. Whether you're new to Bitcoin, an advanced cryptocurrency trader, or somewhere in between, our crypto wallet, instant buy and sell service, and trading exchange provides a safer and more secure platform to buy bitcoin and ethereum. With more than 10 million customers in 40+ countries, Luno’s global team of over 600 dedicated professionals isare always available to help with your crypto journey. Whether you’re looking to buy your first bitcoin or execute the perfect cryptocurrency trading strategy, we are here for you. Buy Bitcoin and Crypto with Ease If you're new to cryptocurrency – or just don't have the time to commit to trading – our instant buy and sell feature takes the complexity out of crypto transactions. It gives you instant access to both BTC and ETH, without needing to understand how to operate and execute complex trades on an exchange. Set Bitcoin Price Alerts and Utilize Advanced Charting Our app caters to all levels of users. You can set price alerts to take fuller advantage of market moves, Additionally, advanced charting helps you plan for the next Bitcoin price shift. Trade Bitcoin and Cryptocurrencies Looking for a more advanced crypto trading experience? Our BTC and crypto exchanges have you covered. Your crypto trades can be easily executed, with all necessary features for trading at your fingertips. You can switch to our crypto exchange mode and trade between BTC/ETH or swap between the old world and the new with BTC/fiat pairs, allowing you to buy crypto with any government-issued currency. Safely Secure Your Funds with our Bitcoin & Crypto Wallets Our platform is built with significant focus on security and user safety, providing a simple and safe way to store your crypto. Whether using a Bitcoin or Ethereum Wallet, you can rest easy knowing your cryptocurrency is safe…with no need to worry about losing your private keys. About Luno Luno’s mission is to put the power of crypto in everyone’s hands. Founded in 2013, Luno has been in cryptocurrency for almost as long as Bitcoin. We firmly believe that cryptocurrencies such as Bitcoin and Ethereum have the ability to enable greater financial freedom and more inclusive economic growth worldwide. We are especially proud to have developed one of the world's most robust Crypto security systems, which has never been compromised. At Luno we strive to create a simple, safe, and feature-rich experience for our customers. Whether you're looking for a secure Bitcoin Wallet, an easy way to buy BTC) or ETH, desire an advanced crypto trading platform, or simply want a safe space to explore and learn about Bitcoin and cryptocurrencies, we've got you covered. Please note that investing in cryptocurrency may result in the loss of capital, as its value can fluctuate. Luno Pte Ltd Developer
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