68
fair
Lydia - Current account | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
55%
Android
85 Reports
85 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
69 Reports
69 Reports
User Feedback
45%
iOS
69 Reports
69 Reports
55%
Android
85 Reports
85 Reports
Lydia - Current account - Latest Quality Issues
iOS
Jan 24, 2025
Honestly one of the worst online banks
I'll make it simple: Carry out operations that are not your fault. The customer service is good for nothing. You can only contact them by email. Their only explanation is that it is a validation a month in advance and that you have to check that with the commercial site 😂 Honestly, I don't recommend Revolut, it's much more efficient.
Android
Jan 24, 2025
Forced to accept cookies and everything else to access his account (which I hadn't used for a long time). Now I remembered why...
iOS
Jan 26, 2025
Good application
Too bad that all overseas departments are not considered, once again, as full and entire departments for the validation of a crypto/metals account…. to be corrected please. It is discriminatory for us, thank you for evolving….. otherwise good application and good services….. Thank you
iOS
Jan 27, 2025
Not intuitive
I find that the app is not at all intuitive and would deserve to be simplified or at least the tabs explained.
iOS
Jan 27, 2025
Map display problem
After the last update the virtual cards are no longer displayed and I cannot create others.
Android
Jan 28, 2025
I don't understand anything about the redesign of the application... Still bugs, I can never pay with it or send money!!
Android
Jan 28, 2025
Do not go to this bank because there is no customer follow-up if you have a problem no solution is found by this bank, you have to call on a very angry bank mediator
Android
Jan 29, 2025
Very poorly thought out application since the acquisition of Lydia, the ease of use has been greatly reduced. The application is no longer of interest to me. I will delete the application to go to competitors where the feedback is much better!
Android
Jan 29, 2025
Run away urgently. Huge costs.. Big thieves.. allow themselves everything.. When we ask them why etc etc they give completely off-base answers.. A bank that is useless.
Lydia - Current account - Product Description
After having revolutionised payments between millions of people, Lydia is now reinventing their bank account. In a few seconds you can: - Pay any contact with a phone number free of charge and securely. - Request a reimbursement from a friend or share a bill. - Collect money for all your events with money pools. Lydia is now revolutionising your current account: - Spend your money from Lydia via our physical cards or Internet Visa. - Forget about unpleasant surprises abroad, your payments and withdrawals are free of charge. - Enjoy contactless, with no limit on the amount, for all your purchases via Google Pay. - Track your balance, and receive instant notifications for each of your payments and bank transfers. - Create sub-accounts to better organise your money, or shared accounts to facilitate your spending as a couple, as a roommate or as a family. But also… - Secure your internet payments with Internet Cards - Connect all your bank accounts to Lydia, in order to only use one app. - Take a personal loan easily The decision to grant or not a credit as well as the conditions for granting it are defined by our credit partners and depend on several criteria, including income and living expenses. Before granting any credit, the lending institution will inform the borrower of all the terms and conditions of the credit, such as the annual percentage rate of charge (APR) and the repayment terms. The loans that can be subscribed via the Lydia application have a minimum duration of 90 days and a maximum duration of 36 months. The minimum APR is 13.90% and the maximum APR is 20.79%. In all cases, the APR cannot exceed the usury rate determined by the Banque de France. Below is an example of a credit that can be granted: Credit amount : € 300.00 Credit term : 90 days APR : 20.33% Management fees : € 8.79 Instant reception fees (optional) : € 0.30 Amount of fees paid right away : € 9.09 Amount repaid per month : € 100.00 Total cost of credit : € 309.09 100% secure, the Lydia app is developed in Paris by a passionate and independent team, complying with the latest banking and IT security standards. Lydia respects your privacy and the European GDPR directives.
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