Quality degradation at Lyft  
Users report higher volume of Quality Issues than usual
44
poor

Lyft | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
38%
Android
752 Reports
iOS unitQ Score
iOS User Feedback
62%
iOS
1217 Reports
User Feedback
62%
iOS
1217 Reports
38%
Android
752 Reports
Lyft - Latest Quality Issues
Android
Nov 19, 2024
Prices Are Getting Outrageous For The Same Trip I Take 5 Days Out Of 7
Android
Nov 19, 2024
App is stupid and there's no assistance available to help
Android
Nov 19, 2024
Horribly too expensive! 👎🤮
Android
Nov 19, 2024
Multiple failed attempts to get a ride home and over an hour and a half of waiting just to go home.
Android
Nov 19, 2024
This is a service you must pay for, yet the app is filled with forced and targeted ads; some very harmful and inappropriate; gambling, alcohol.
Android
Nov 20, 2024
I tried to reserve a ride and I did and the driver never came because they didn't have driver ready. Do not use this app fully because how the hell do you have reservation and not have driver ready.
Android
Nov 20, 2024
Will not allow me to make an account. The app is completely unusable.
Android
Nov 20, 2024
Unfortunately this app forces me to not tip. Because if I do it charges me and holds the same amount for a week. Almost like a double charge. But if I rate my ride and don't tip there is never a pending charge!
Android
Nov 20, 2024
The app was unclear and I was scammed
Lyft - Product Description
Get where you’re going with Lyft.

Whether you’re catching a flight, going out for the night, commuting to the office, or running errands in a rush, the Lyft app offers you multiple ways to get there.

EASY TO USE
Enter your destination. See your route and ride cost up front. Choose Priority Pickup to get going quick. Boom. Done. Simple

CHOOSE YOUR WHEELS
Choose from Wait & Save, Priority Pickup, Bikes & Scooters, Lyft XL, Lyft Lux, Transit, or even Rentals.

AFFORDABLE RIDES
Our Wait & Save option helps you get around for less. And you can find the fastest public transit routes, too.

* Lyft ride types may vary by region. Check the app to see what is available in your city.
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Prices vary based on market condition.

By downloading the app, you agree to allow Lyft to collect your device's language settings.
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