62
fair

Macy's | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Shopping
Work at Macys Inc? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Macys Inc? Unlock additional insights
Android unitQ Score
Android User Feedback
54%
Android
62 Reports
iOS unitQ Score
iOS User Feedback
46%
iOS
53 Reports
User Feedback
46%
iOS
53 Reports
54%
Android
62 Reports
Macy's - Latest Quality Issues
Android
Jan 22, 2025
Macys is unbelievable they sell merchandise from a third party if you return the item Macys wouldn't give you your money back you have to wait. I'm still waiting. I will never shop with Macys again
iOS
Jan 22, 2025
Difficult to delete
Makes you send a delete account request. Just let me delete my info
Android
Jan 23, 2025
I had to reinstall app and now it just freezes when trying to get past permissions page.
Android
Jan 23, 2025
They took my Macy's card and closed it and good payments and still not happy love to have it again
Android
Jan 24, 2025
I love the app. I wish it was in Spanish because I don't understand the account because it's in English.
Android
Jan 25, 2025
App does not work when my VPN is activated. Why? Why not allow customers to use app regardless of what safety feature they have installed in their phones?
iOS
Jan 25, 2025
Won’t let me sign in
Ever since the last update, I can't sign in
Android
Jan 26, 2025
All these years I've bought items from Macy's had it delivered to my home &never had a issue.I bought some Valentino perfume paid for it to be delivered I never received it.I filed a report with USPS &informed Macy's too.I received a email stating Macy's would not refund my money or replace it so I basically was robbed &the way they handled this situation was not okay I will never shop again
iOS
Jan 27, 2025
Rewards
It's very hard to add and use the rewards
Macy's - Product Description
The latest version of the Macy’s iPhone app is better than ever! Whether you’re shopping styles for him, her, kids or your home, use the Macy’s app to shop our entire site—anytime, anywhere. Don’t forget to manage your Star Rewards account on the go so you can take advantage of special offers, in-store savings, and more! Plus, check prices, stay organized with Lists & create a style board with fave looks to share with friends for real-time feedback. 

 

SHOP LIKE AN ALL-STAR: 

- Enable notifications for early access to new collections & exclusive deals.

- See furniture in your space virtually before you buy. 

-Take our Style Inspo quiz to get daily fashion recs in your Style Feed.


 VIEW JUST-FOR-YOU UPDATES:

-See your current orders & rewards balance right when you open the app.

-Keep tabs on points & when your rewards expire.

-Quickly find your unique order bar code & store pickup details.


USE STORE MODE: 

- Scan bar codes to check prices, read reviews and see more colors & sizes—even order online! 
 
-With Macy’s maps, tell us what you’re looking for & we’ll tell you where to go.


MANAGE ALL THINGS STAR REWARDS

- Easily check your Macy’s Card account balance. 

- Schedule & make payments right from the app.  

- Track your progress toward the next loyalty status & more! 


CHECK OUT FASTER WITH WALLET:  

- Find all your Macy’s offers, all in one place. Use them online & in store. 

- Check out faster with the best offer, every time. 

- Manage your payment info in a secure spot.  

 

CREATE LISTS & GET FASHION ADVICE:  

- Collect your faves in one place. Just tap “Add to List.” You can create a List for every occasion!  

- Get alerts whenever the price drops on one of your items. 

- Make a style board, share it with friends & get their feedback.  

 

*Continued use of GPS running in the background can dramatically decrease battery life.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners