86
good
Macy's | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
21 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
91%
Android
613 Reports
613 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
59 Reports
59 Reports
User Feedback
9%
iOS
59 Reports
59 Reports
91%
Android
613 Reports
613 Reports
Macy's - Latest Quality Issues
Android
Feb 23, 2025
I clearly have a visa card from capital one but the app shows an error saying my card type doesn't match and prevents me from checking out
Android
Feb 24, 2025
App and online account sucks and always has problems. If that's not bad enough, customer service is WORSE!!!! Can't link credit cards to pay bills to online accounts. Every damn time, I have to call the dreaded customer service to make a payment. Honestly, it's so frustrating that I have thought about canceling credit cards all together.
iOS
Feb 25, 2025
Not the greatest App
The screen is way too small, should be a full sized screen as the rest of my apps!
Android
Feb 25, 2025
Can't see my credit card statements
iOS
Feb 25, 2025
You need a new app developer
It says quantity in stock is not available. Well I have 30 items in my cart. Normally it goes back and it tells you which one - this time I had to go through each item to find it and adjust it . Come on Macys we're in 2025 get it right find a new developer engineer. I don't know what waste of total time!
Android
Feb 26, 2025
Transactions are not smooth if you need to navigate back!
Android
Feb 27, 2025
can't apply earned discounts online
Android
Feb 28, 2025
Can't find much items at a reasonable price
Android
Mar 1, 2025
Unusable I have the app but it's not possible to use it on my Samsung S23 because the box, "allow Macy's to use this device's location" just stays open on top of the app and is completely unresponsive.
Macy's - Product Description
The latest version of the Macy’s iPhone app is better than ever! Whether you’re shopping styles for him, her, kids or your home, use the Macy’s app to shop our entire site—anytime, anywhere. Don’t forget to manage your Star Rewards account on the go so you can take advantage of special offers, in-store savings, and more! Plus, check prices, stay organized with Lists & create a style board with fave looks to share with friends for real-time feedback. SHOP LIKE AN ALL-STAR: - Enable notifications for early access to new collections & exclusive deals. - See furniture in your space virtually before you buy. -Take our Style Inspo quiz to get daily fashion recs in your Style Feed. VIEW JUST-FOR-YOU UPDATES: -See your current orders & rewards balance right when you open the app. -Keep tabs on points & when your rewards expire. -Quickly find your unique order bar code & store pickup details. USE STORE MODE: - Scan bar codes to check prices, read reviews and see more colors & sizes—even order online! -With Macy’s maps, tell us what you’re looking for & we’ll tell you where to go. MANAGE ALL THINGS STAR REWARDS - Easily check your Macy’s Card account balance. - Schedule & make payments right from the app. - Track your progress toward the next loyalty status & more! CHECK OUT FASTER WITH WALLET: - Find all your Macy’s offers, all in one place. Use them online & in store. - Check out faster with the best offer, every time. - Manage your payment info in a secure spot. CREATE LISTS & GET FASHION ADVICE: - Collect your faves in one place. Just tap “Add to List.” You can create a List for every occasion! - Get alerts whenever the price drops on one of your items. - Make a style board, share it with friends & get their feedback. *Continued use of GPS running in the background can dramatically decrease battery life.
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