59
fair

MANGO - Online fashion | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Shopping
Work at Mango? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Mango? Unlock additional insights
Android unitQ Score
Android User Feedback
55%
Android
189 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
152 Reports
User Feedback
45%
iOS
152 Reports
55%
Android
189 Reports
MANGO - Online fashion - Latest Quality Issues
iOS
Dec 17, 2024
imagery
Unable to view product, gives error
iOS
Dec 17, 2024
If you have lived abroad and cannot make a payment in Korea
Overseas, it was good to buy with the app, but when you come to Korea with the same ID and make a purchase, you don't move on to the next step, or you keep leaving the error first! Then, when I sign up again with the same email address, I choose the country Korea and sign up, and there is no problem in paying with a Korean card, 😢 I was frustrated because I couldn't pay for this for a year, and then I figured it out 😢 party look zola sajuma 😢
Android
Dec 17, 2024
They have not paid attention to my requests, I bought a product and filled out the form that comes with the garment, I wanted the exchange for a real size since the garment I ordered is M, however, in the label sewn on the jacket it is size S and the labels on marking paper are M, the quality control I see that it has failed, I asked for an M, I went to the store and they did not change it for the reason that they themselves appreciated since I bought BLACK in those days Now I see that they have made me the refund and it was not what I wanted
Android
Dec 18, 2024
Beautiful brand but too long shipping times.
Android
Dec 18, 2024
I do not recommend buying online at Mango at all. Exorbitant delivery times compared to any other store, problems with shipments and customer service is dire.
iOS
Dec 18, 2024
Update fails
I just updated my app and it won't let me in, you can't see the composition of the garments and I can't see my personal information or my shopping bag. It has many errors!! Please solve
iOS
Dec 18, 2024
No more fabric content!
Why was the information about the substances removed? I won't buy anything online if I don't know the composition.
iOS
Dec 18, 2024
There is an error in the latest version
Active purchases don't appear
iOS
Dec 18, 2024
The annex does not indicate that the state duty will be added to the cost of the goods
When adding a product to the cart, it is not indicated that a state duty will be charged on it. Also, nowhere does it indicate that the goods are not delivered from Ukraine. As a result, upon receipt of the goods, I had an unpleasant surprise, I had to pay extra 60 € - this is +20% to the cost of my purchase. This is unacceptable! At the same time, the wait for the purchase took almost 3 weeks. If somewhere it was reported that the goods were not delivered from Ukraine, I would make a smaller order so as not to make such a large surcharge. It's a pity that you treat customers like this(((
MANGO - Online fashion - Product Description
Description. 

Get the latest trends and discover them from any location. If you love wearing fashion and using any occasion to buy clothes via the internet, download our MANGO app. Simple, easy and intuitive! 

Our most digital version features all the garments in the collection: women’s, men’s and children’s clothing. What’s more, through notifications you can discover the latest products, enjoy exclusive offers and stay up to date with the latest trends in online fashion. 

Choose your favourites with the app! Download it free and enjoy a unique experience in mobile format. 

Fashion on your mobile. 

Wherever you are, log on quickly to get your must-haves. Browse through the different collections featured, be inspired by the proposed outfits in each editorial and find what you are looking for by using the size, colour and price filters. Be inspired by all the proposals for the perfect shopping experience.  

Your online shopping bag can be accessed from any device. 

Whenever you log on to our online clothing app with your user ID and password, your items will be saved so that you can access them from any device. So, if you start filling your shopping bag from your Smartphone and later decide to continue shopping via your Tablet, the items will be synchronised, allowing you to finalise your order whenever and however you want. Enjoy your online fashion app whenever you want! 

Barcode scanner. 

You can also use the app when you are shopping in our physical stores. If you see an item you want to buy but there are none left in your size or preferred colour, you can get it via our app. Scan the barcode of the item, or enter it manually, to see where you can find one or to buy it online. Once you have placed the order, you can receive it at home or at your preferred location. 

Exclusive information

You can also use our app to stay up to date with our promotions and exclusive offers in online fashion. Enable the instant notifications feature and you’ll be among the first to discover the new collection garments arriving each week, the lookbooks to inspire your stylings of the season and the discounts and promotions you can enjoy. 

Find your nearest store. 

If you need to have the garment you want right now, use the geolocation feature of our app and find your nearest store and the quickest way to get there. 

Create your Wishlist. 

Now, your Wishlist, in a single click: include all the garments you like most in your Wishlist. Also, if you didn't manage to buy a garment in time, you can enable an availability notification. Simply enter your e-mail and you’ll receive a message as soon as it’s back in stock. 

Manage your account. 

Log on to your profile and edit your personal data whenever you like, for example the delivery address. You can also log on to the My orders section to keep all your till receipts, for both online orders and your purchases in physical stores.  You can also track all your orders and manage any returns. 

The MANGO app is much more than an online store. Shop in a simple and secure way. 

We invite you to send us your comments and suggestions on this update at the following e-mail address: online@mango.com
Want to improve your unitQ Score by 20% within 30 days?
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