65
fair
Back Market - Buy & Sell | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
50%
Android
175 Reports
175 Reports
iOS unitQ Score
iOS User Feedback
50%
iOS
176 Reports
176 Reports
User Feedback
50%
iOS
176 Reports
176 Reports
50%
Android
175 Reports
175 Reports
Back Market - Buy & Sell - Latest Quality Issues
Android
Nov 16, 2024
Mobile app messs up as safe computer doesn't keep account
iOS
Nov 16, 2024
disappointed
Very disappointed for no reason he gives you your money back without explanation
iOS
Nov 17, 2024
deceit
I bought an iPhone 12 mini, it turned on when it arrived and after THREE months it turned off. I sent it in for repairs and it came back the same, WITHOUT turning on, but yes, with a new charger. It is worth buying a device in official stores and having a warranty and customer service.
Android
Nov 17, 2024
never again I order on your site 1 week and a half late no tracking link and when I manage to find it everything and in Italian we and in 2025 almost and there is still this kind of problem they don't even know when I'm going to be delivered it's terrible !!!
iOS
Nov 17, 2024
Resale
Good site in general, but very disappointing buyback prices of our old devices
iOS
Nov 17, 2024
iPhone 14 Pro
Very very badly I ask for a mobile phone and it does not turn on or charge the battery embarrassing and pathetic I did not even have time to use it I had to return it the same day
iOS
Nov 18, 2024
Awful
Got a faulty phone trying to get in contact with them and it keeps takin me back to the start…. Complete joke!
Android
Nov 18, 2024
Sucks, but really distress the slowness of this app, when it works, most of the time the photos don't even show up. really useless
Android
Nov 19, 2024
No problems when it works but I would like to be able to order without going through an account or it's always more complicated because you always have to go through that and passwords are really unpleasant and that's why I order less from you because each time it starts again we are sent back to an account, Do as others do let us order without going through an account. Kind regards.
Back Market - Buy & Sell - Product Description
Back Market is the best marketplace to snag premium quality refurbished tech like smartphones, laptops, game consoles, and tablets at up to 70% less than brand new. Better for your wallet, better for the planet. With our app, you can: - Shop for refurbished tech - Keep tabs on all your orders - Save your fave devices - Track price drops - Assess your tech for trade-in Buy refurbished devices from certified refurbishers with the Back Market app. - Every device comes with a free 1-year warranty - Free shipping on every order - 30 days to change your mind - Track your order in app - Pay for your device in installments - 5% discount for college students Devices sold on Back Market are up to 70% less than new year-round. Plus, our quality charter means our refurbished tech is a grade above other marketplaces like Amazon. For anything else, our in-house customer service team is ready to chat, 6 days a week. Whatever you’re looking for, we’ve got the (refurbished) goods. - Apple products (iPhone, AirPods, MacBook, iPad, Apple Watch, iMac) - Smartphones (iPhone, Samsung Galaxy, Huawei, Xiaomi, Pixel, Sony Xperia, OnePlus, Honor) - Tablets (iPad, Surface Pro, Galaxy Tab, Huawei MediaPad) - Office laptops & PC gaming (MacBook, ultra-portable Surface Book, Lenovo, Dell, HP, Asus, Acer) - Video game consoles (Xbox, PlayStation, Nintendo Switch) - Headphones & Speakers (Bose, Sony, Beats, JBL) - Cameras & camcorders (Canon, Nikon, Pentax, Sony, Polaroid, GoPro) - 4K TV, video projectors, home cinema (Samsung, LG, Sony, Panasonic, Apple TV) - Drones, scooters, smartwatch, household appliances, beauty, health, do-it-yourself Trade in your unwanted tech for cash with Back Market Trade-In. It’s easy! - Sell your smartphone, tablet, gaming console, speaker, or headphones - Receive an offer in minutes - Shipping covered by Back Market - Get cash money in your bank account within 6 business days from receipt of your device. Make sure your tech is giving 100 Use Back Market’s in-app assessment to test your phone's functionality. You’ll get a rundown of these key metrics in seconds. - Network and connections (3G, 4G, GPS, Bluetooth, and Wifi) - Audio and video performance (microphone, speakers, camera) - The screen (touch, multitouch, brightness, color, 3D Touch) - Sensors (Touch ID, Face ID, Gyroscope, Accelerometer) Choosing refurbished helps out your wallet — and the planet. Refurbished tech has up to 95% less of an impact on the environment compared to brand new. More questions? We’re just an app away.
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