61
fair
Back Market - Buy & Sell | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
47%
Android
185 Reports
185 Reports
iOS unitQ Score
iOS User Feedback
53%
iOS
209 Reports
209 Reports
User Feedback
53%
iOS
209 Reports
209 Reports
47%
Android
185 Reports
185 Reports
Back Market - Buy & Sell - Latest Quality Issues
iOS
Jan 27, 2025
They don't have call service
Coustumer service very bad
iOS
Jan 27, 2025
complaint
Lost 99 euros for an order not even registered on the account. No news for 15 days, except payment of course!! Absolutely avoid
iOS
Jan 27, 2025
Really good
This app is excellent and easy to use. The only problem I have with it is that there is no dark mode
Android
Jan 27, 2025
Unable to place an order, whether on the app, the site, whatever the browser, on phone or computer... once at the address it goes round in circles... Nothing in the FAQ to help and of course impossible to contact anyone.
iOS
Jan 27, 2025
Too bad
I have bought twice from this app. The first time they sent me a broken phone after taking too long to send it. And the second time they told me that they would send it in 5 days and they told me that it had been delivered and it was not delivered.
Android
Jan 28, 2025
False ad displayed at -61% impossible to find...!!
Android
Jan 28, 2025
Nice model but... - 1) Two identical doors so, inevitably, there is a warped grille whose ventilation opening will be turned towards the top of the door and the grille of the other door will be turned towards the bottom. TOTALLY UNSIGHTLY 2) In addition, one of the doors is warped, therefore not adjusted. TOTALLY UNSIGHTLY 3) Email with photos sent to Mano mano: no response I have been ordering from this site for years, everything was correct until now This is very disappointing and a shame
Android
Jan 28, 2025
not enough photos to see the details up close, but well done for the package photos and the sketch measurements
Android
Jan 29, 2025
Very bad experience, given that I received a light fixture instead of a compressor. And that was just the beginning of the hassle. Now that everything is settled, I uninstall this application, no longer intending to have anything to do with ManoMano.
Back Market - Buy & Sell - Product Description
Back Market is the best marketplace to snag premium quality refurbished tech like smartphones, laptops, game consoles, and tablets at up to 70% less than brand new. Better for your wallet, better for the planet. With our app, you can: - Shop for refurbished tech - Keep tabs on all your orders - Save your fave devices - Track price drops - Assess your tech for trade-in Buy refurbished devices from certified refurbishers with the Back Market app. - Every device comes with a free 1-year warranty - Free shipping on every order - 30 days to change your mind - Track your order in app - Pay for your device in installments - 5% discount for college students Devices sold on Back Market are up to 70% less than new year-round. Plus, our quality charter means our refurbished tech is a grade above other marketplaces like Amazon. For anything else, our in-house customer service team is ready to chat, 6 days a week. Whatever you’re looking for, we’ve got the (refurbished) goods. - Apple products (iPhone, AirPods, MacBook, iPad, Apple Watch, iMac) - Smartphones (iPhone, Samsung Galaxy, Huawei, Xiaomi, Pixel, Sony Xperia, OnePlus, Honor) - Tablets (iPad, Surface Pro, Galaxy Tab, Huawei MediaPad) - Office laptops & PC gaming (MacBook, ultra-portable Surface Book, Lenovo, Dell, HP, Asus, Acer) - Video game consoles (Xbox, PlayStation, Nintendo Switch) - Headphones & Speakers (Bose, Sony, Beats, JBL) - Cameras & camcorders (Canon, Nikon, Pentax, Sony, Polaroid, GoPro) - 4K TV, video projectors, home cinema (Samsung, LG, Sony, Panasonic, Apple TV) - Drones, scooters, smartwatch, household appliances, beauty, health, do-it-yourself Trade in your unwanted tech for cash with Back Market Trade-In. It’s easy! - Sell your smartphone, tablet, gaming console, speaker, or headphones - Receive an offer in minutes - Shipping covered by Back Market - Get cash money in your bank account within 6 business days from receipt of your device. Make sure your tech is giving 100 Use Back Market’s in-app assessment to test your phone's functionality. You’ll get a rundown of these key metrics in seconds. - Network and connections (3G, 4G, GPS, Bluetooth, and Wifi) - Audio and video performance (microphone, speakers, camera) - The screen (touch, multitouch, brightness, color, 3D Touch) - Sensors (Touch ID, Face ID, Gyroscope, Accelerometer) Choosing refurbished helps out your wallet — and the planet. Refurbished tech has up to 95% less of an impact on the environment compared to brand new. More questions? We’re just an app away.
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