53
fair
Marco Polo - Video Messenger | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Social Networking
30-Day Trend
Android unitQ Score
Android User Feedback
50%
Android
54 Reports
54 Reports
iOS unitQ Score
iOS User Feedback
50%
iOS
53 Reports
53 Reports
User Feedback
50%
iOS
53 Reports
53 Reports
50%
Android
54 Reports
54 Reports
Marco Polo - Video Messenger - Latest Quality Issues
iOS
Dec 14, 2024
Wut
Strange beeping noise whenever I record
iOS
Dec 15, 2024
Recent Issues
Recently, all of my polos are cut short.
Android
Dec 16, 2024
In 2016 I wrote a 5 Star review for this app. I have promoted this app to friends and family for nearly a decade. I have subscribed to this app once they offered it and when I could afford it. Now, I've been given an ultimatum that unless I subscribe again, all of my old messages will be deleted. Some customer service! Some gratitude for years of my promoting this product! Why would I pay these extortionists?? Run away before they delete your important memories!
Android
Dec 17, 2024
It worked well for a long time. Now it does not!
iOS
Dec 17, 2024
Why is there preimium just let everybody comunacate through the app
Every day I go into the app it shows me about premium then I am trying to send a emoji through the app and it says get preimium almost every thing needs preimium 4 star
iOS
Dec 18, 2024
The app is not accessible, especially with VoiceOver
Hello, I like your product, but it's not really acceptable. What voiceover?
iOS
Dec 18, 2024
Horrible
The app is horrible. I can't make side bubbles, I have to go out the app completely after every slide I make, no new slides come up unless I go out once or twice and come back in, it's just ugh! So annoying. I did the update and thought that would help but nope it didn't! Come on Marco!
iOS
Dec 18, 2024
Significant Issues After AI Transcripts Update
Since the release of AI transcripts, the app's performance has declined notably. The main problems I've encountered are: Delayed Message Loading I receive notifications about new messages, but upon opening the app, no new messages appear in the chat. I have to force-close and reopen the app, and even then, it takes a considerable time for the messages to load. Messages Not Marked as Listened Often, after listening to a message, it remains marked as unlistened. I have to manually select "Mark as watched," which is inconvenient. These issues aren't isolated to me, all my friends using Marco Polo have experienced them. After searching online for solutions, I've found that many other users are reporting similar problems, indicating a widespread issue. version 0.1507.0
Android
Dec 19, 2024
App stopped working
Marco Polo - Video Messenger - Product Description
Marco Polo is the video chat app that brings you closer to the people who matter most without asking you to compromise on trust. ONE VIDEO IS WORTH A THOUSAND TEXTS Communicate face-to-face in a private, ad-free space with no interruptions or intrusions. This award-winning video chat app isn’t social media. There are no “likes” or comparisons, and there are no tricks to keep you on the app for longer than you wish. SIMPLE, CONVENIENT, ANYTIME CONNECTION Send a video. Get one back. Talk one-on-one or in groups. Continue the conversation on your own schedule. YOU DON’T HAVE TO COMPROMISE ON TRUST Our purpose? To help people feel close. To fulfill it, Marco Polo does things differently. We monetize responsibly. The Marco Polo Plus subscription plan allows us to make money in a way that’s true to our purpose – no ads, no selling your data – while maintaining a free service for the majority of our community. We hold ourselves accountable. Earning your trust is vital to our team, from the technology we create to the business decisions we make. We measure our impact. Does our product deliver on our promise and our purpose? Does it make people happier? Research indicates yes, and we commit to conducting this research regularly to ensure we stay on track. CHOOSE THE VERSION THAT FITS YOUR LIFE Marco Polo is FREE, with: Unlimited chats and groups Emoji reactions and fun special effects Sharecast, our newest feature. Send one video to everyone in your circle, and only you see reactions and replies. It’s the convenience of groups with no cross-conversations. Marco Polo Plus offers premium features including: 1.5-3x speed control Background listening Custom and animated emojis 6 Plus Passes so you can share 2 months free with friends and family PLUS SUBSCRIPTION PRICING PLANS Marco Polo Plus Individual Annual: $5/month billed annually at $59.99 Monthly: $9.99/month billed monthly Marco Polo Plus Family Save with up to six memberships with one plan. Plus Family is not limited to members within one household. Annual: Less than $2/month per membership billed annually at $119.99 Monthly: $19.99/month billed monthly - Payments are charged to the user's Apple ID account at confirmation of purchase. - Subscriptions automatically renew unless the user cancels at least 24 hours before the end of the current period. - The account is charged for renewal within 24-hours before the end of the current period. - Users can manage and cancel subscriptions in their account settings on the App Store. Terms of Use: http://www.getjoya.com/terms.html
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