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M&S - Fashion, Food & Homeware | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
95%
Android
2902 Reports
2902 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
162 Reports
162 Reports
User Feedback
5%
iOS
162 Reports
162 Reports
95%
Android
2902 Reports
2902 Reports
M&S - Fashion, Food & Homeware - Latest Quality Issues
iOS
Dec 17, 2024
Bad offers / not really worth the hassle
I love marks and love the food, but I always scan my card, I spend a fortune regularly, but I generally I get offers that make me feel completely undervalued because theyre always for products I don't want or need like alcohol and junk food or clothes. It's also annoying that I have to manually check and add the offers every time I shop. So I'm deleting it and giving up on the app, it's not worth the hassle.
iOS
Dec 17, 2024
Christmas jacket
Paid for online and then I received message to say delivery would be after Christmas. I would not have ordered if I'd know delivery after Christmas in advance Very disappointing
Android
Dec 17, 2024
I cannot use app in Coffee shop?
Android
Dec 17, 2024
Was all fairly straightforward, but kept getting stuck on the payment screen. Worked in the end.
Android
Dec 18, 2024
So slow
Android
Dec 18, 2024
Easy to use but a bit slow
Android
Dec 18, 2024
Can be glitchy but always good
Android
Dec 19, 2024
Used app a number of times, & it's incredibly frustrating! My email address and password are never accepted, even if I've reset the password! Checkout doesn't allow me to send gifts to multiple addresses, so I have to go there many times, since it takes a number of attempts to get to checkout, then for each delivery address to be entered & accepted! Also several attempts to do food shop with this app - gave up and shopped somewhere else on-line!
Android
Dec 19, 2024
No longer works since update in December. I've been saving my reward vouchers which can only be used on the app but now I can't log in. Been over a week and still no fix
M&S - Fashion, Food & Homeware - Product Description
Make shopping for your favourite M&S products easier than ever, whether you’re at home, on the go or in store with the M&S app. Access your Sparks account where you’ll find our incredible rewards scheme, exclusive offers, Scan & Shop and much, much more. From fashion to gift ideas, shop with ease across our bestselling categories including M&S womenswear, menswear and kidswear, school uniforms, beauty and skincare, homeware, hampers, flowers, food and wine and seasonal sales. WHY M&S? - Effortless online shopping - Free delivery when you spend over £50 / €50 on clothing, homeware or beauty - Free nominated-day delivery on all flowers* - Free Click & Collect in a store of your choice - Order tracking on all purchases - Easy, paperless online returns - Digital receipts when you shop in store* - Register with Sparks for exclusive offers and rewards, just for you - Skip the tills in store with Scan & Shop* SCAN & SHOP Want to check out faster? Skip the tills with Scan & Shop in our M&S food stores. Scan and pay for your food shopping directly in the app, up to a total value of £45. Use our free Wi-Fi in store or mobile data. YOUR SPARKS CARD - Sign up to our reward scheme Sparks for exclusive offers based on the things you love, the chance to win your shopping for free every week, plus a charity donation every time you shop. - Access your rewards and offers in the M&S app any time - Scan your digital Sparks card and we’ll donate to your favourite charity - Link your physical Sparks card to the app easily* - Go digital and get receipts sent straight to your email when shopping in store - Get app-exclusive Sparks offers to use on food shopping, snacks and hot drinks in store ENHANCED IN-STORE EXPERIENCE Shopping in store and can’t find your size? Use the product scanner* in our app to order your perfect fit, and we’ll deliver it to your home or your nearest M&S store. GET INSPIRED Get the latest advice, trends and tips on fashion, food, skincare, entertaining and more thanks to our inspiring Style & Living articles and features. FIND US Looking for your nearest M&S store? Use the store finder to get directions using GPS maps and you’ll be with us in no time. What are you waiting for? Download the free M&S app now and get ready to shop. FOLLOW US Follow M&S on social media for the latest news, offers and sale updates: Facebook: @marksandspencer Instagram: @marksandspencer Twitter: @marksandspencer Pinterest: @marksandspencer TikTok: @mandsfood Visit us at www.marksandspencer.com *Terms, conditions and some exclusions may apply. See www.marksandspencer.com for more information.
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