92
epic
M&S - Fashion, Food & Homeware | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
94%
Android
1294 Reports
1294 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
82 Reports
82 Reports
User Feedback
6%
iOS
82 Reports
82 Reports
94%
Android
1294 Reports
1294 Reports
M&S - Fashion, Food & Homeware - Latest Quality Issues
iOS
Apr 1, 2025
Items chosen in bag not available on checkout
I'd chosen some items, added them to my bag. After browsing on the App I went to pay for the items and suddenly they are unavailable to purchase. Very unhappy that I had spent time choosing the items for M&S to make them unavailable. Either they had sold the items to someone else or the items were unavailable but they hadn't updated the App. Very disappointed as the item I had particularly wanted was for a special occasion. Also, the branded items are not available in my local shops.
iOS
Apr 1, 2025
Afternoon tea
Ordered afternoon in a box but no next day delivery, the earliest was one full week. Very disappointing service from M&S
Android
Apr 1, 2025
I find that occasionally, the screen would pause, and it would not slide to the next items. Good discounts on clothing. Their products are excellent in the main.
Android
Apr 1, 2025
app runs great but its dissapointing that I cant add items to my wishlist if my size is out of stock, and no way to notify when things do come back into stock. Also when I go back to the catalogue after clicking on an item it takes me right back to the top of the page which is frustrating to have to scroll all the way back down to where I was
Android
Apr 1, 2025
clean and easy to navigate, although filters are easily lost after viewing items and returning to browsing
Android
Apr 2, 2025
stalls each time i pay
Android
Apr 2, 2025
overall good but sometimes the layout goes odd and can't see everything.
iOS
Apr 3, 2025
Problem Viewing Items On App
Since the latest app update I can not view items on the app. For example you select women then dresses and you get a message ‘no items available in this category', this happens in other categories as well. Please get it sorted
Android
Apr 3, 2025
Every time you click the back arrow after going into an item page it takes you back to the top of the main search instead of what you were on and deletes all your filters, what is the point of having an app that's worse than your browser site.
M&S - Fashion, Food & Homeware - Product Description
Make shopping for your favourite M&S products easier than ever, whether you’re at home, on the go or in store with the M&S app. Access your Sparks account where you’ll find our incredible rewards scheme, exclusive offers, Scan & Shop and much, much more. From fashion to gift ideas, shop with ease across our bestselling categories including M&S womenswear, menswear and kidswear, school uniforms, beauty and skincare, homeware, hampers, flowers, food and wine and seasonal sales. WHY M&S? - Effortless online shopping - Free delivery when you spend over £50 / €50 on clothing, homeware or beauty - Free nominated-day delivery on all flowers* - Free Click & Collect in a store of your choice - Order tracking on all purchases - Easy, paperless online returns - Digital receipts when you shop in store* - Register with Sparks for exclusive offers and rewards, just for you - Skip the tills in store with Scan & Shop* SCAN & SHOP Want to check out faster? Skip the tills with Scan & Shop in our M&S food stores. Scan and pay for your food shopping directly in the app, up to a total value of £45. Use our free Wi-Fi in store or mobile data. YOUR SPARKS CARD - Sign up to our reward scheme Sparks for exclusive offers based on the things you love, the chance to win your shopping for free every week, plus a charity donation every time you shop. - Access your rewards and offers in the M&S app any time - Scan your digital Sparks card and we’ll donate to your favourite charity - Link your physical Sparks card to the app easily* - Go digital and get receipts sent straight to your email when shopping in store - Get app-exclusive Sparks offers to use on food shopping, snacks and hot drinks in store ENHANCED IN-STORE EXPERIENCE Shopping in store and can’t find your size? Use the product scanner* in our app to order your perfect fit, and we’ll deliver it to your home or your nearest M&S store. GET INSPIRED Get the latest advice, trends and tips on fashion, food, skincare, entertaining and more thanks to our inspiring Style & Living articles and features. FIND US Looking for your nearest M&S store? Use the store finder to get directions using GPS maps and you’ll be with us in no time. What are you waiting for? Download the free M&S app now and get ready to shop. FOLLOW US Follow M&S on social media for the latest news, offers and sale updates: Facebook: @marksandspencer Instagram: @marksandspencer Twitter: @marksandspencer Pinterest: @marksandspencer TikTok: @mandsfood Visit us at www.marksandspencer.com *Terms, conditions and some exclusions may apply. See www.marksandspencer.com for more information.
All intellectual property rights, including trademarks and word marks, are the property of respective owners