54
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Marriott Bonvoy: Book Hotels | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 30 Days
Category: Travel
Work at Marriott International? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Marriott International? Unlock additional insights
Android unitQ Score
Android User Feedback
65%
Android
382 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
207 Reports
User Feedback
35%
iOS
207 Reports
65%
Android
382 Reports
Marriott Bonvoy: Book Hotels - Latest Quality Issues
Android
Jan 28, 2025
The app doesn't accept the verification code it texts to you. Good luck logging in.
Android
Jan 28, 2025
Unable to login. 2-step authentication fails to email a code. Been broken for months. Website sucks as well. How can a company of this size not have solid web/app developers employed?
Android
Jan 28, 2025
App will not let me log in anymore
Android
Jan 28, 2025
unreliable app, I am a Marriott platinum member (so you understand how often I travel). the app constantly crashes or won't login, the biggest issue is always MFA on Android. it's the most painful experience, I just use the browser on my phone now since I can't login with the app. the app today is throwing a 404 error but the browser is fine. Marriott fix this
Android
Jan 28, 2025
Does not work on my Samsung phone.
Android
Jan 28, 2025
App not working
Android
Jan 28, 2025
Don't update
Android
Jan 29, 2025
Never loads the map to see where hotels are.
Android
Jan 29, 2025
Consistently been down lately. Nothing loads. Disappointing because it was so much better not long ago
Marriott Bonvoy: Book Hotels - Product Description
Book direct and enjoy exclusive offers with Marriott Bonvoy™ to take the stress out of travel and find the best hotel deals.

Search hotels, resorts, and luxury destinations across 7,000+ hotels and 30 brands. Earn rewards when you book with Marriott Bonvoy. 

Unlock extraordinary hotel deals and travel experiences with the Marriott Bonvoy App!

Best Rate Guarantee:
There are few guarantees in life. But our Best Rate Guarantee is one of the best. It ensures that you’ll always get the best rate available when you book directly with Marriott. 

Search Hotels, Book Stays and Earn Rewards: 
Search hotels and book your travel all within the app. Earn and redeem points for your stays booked directly with Marriott and reward yourself with a vacation.

Flexible Cancellations:
Things change. That’s why we offer flexible cancellation options to give you reassurance when booking your next stay with us. Use the app to adjust travel plans with ease. 

Our Commitment to Clean:
As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment. 

Check-In to your Hotel On-The-Go:
Check-in to your hotel from anywhere with Mobile Check-in. Just let us know when you're arriving, and you'll receive a notification when your room is ready.

Manage your Marriott Bonvoy Account:
Check your point balance, view your stay history, folio, and more.

Enjoy Exclusive Marriott Bonvoy Hotel Offers:
Take advantage of exclusive offers and content for Marriott Bonvoy members that you can take use right away.

Marriott Bonvoy also offers free WiFi for Bonvoy members at most hotels. 

Not a Marriott Bonvoy member? Download and join, all through the app.

Order Food and Drinks Ahead of Time:
Order ahead while you’re out exploring. Browse and order food and drinks from your hotel’s menu at participating properties, and it will be ready when you return.

Contactless Access to Hotel Keys and Amenities:
Never worry about losing your key card again. The Marriott Bonvoy Mobile Key can be used to open your hotel room and easily access any hotel amenity.

With Mobile Key you can get to your room faster. Use it to open your room, parking garage, fitness center, lounge, and pool.

Convenient Ways to Chat During your Stay:
Mobile Chat lets you talk directly to your hotel. Available just before, during and even after your stay, ask the front desk for local recommendations, request amenities and more while on-the go.

Need something? Mobile Requests gives you a list of amenities to choose from to customize your stay, or even ask for something you forgot, like a comb or toothpaste.

Marriott Bonvoy Hotel Brands: 

Use the Marriott Bonvoy app to book hotel stays with any of our 30 brands, including AC Hotels by Marriott®, Aloft® Hotels, Autograph Collection® Hotels, Bulgari®,Courtyard®, Delta Hotels®, Design HotelsTM, EDITION®, Element®, Fairfield Inn & Suites®, Four Points® by Sheraton, Gaylord Hotels®, JW Marriott®, Le Méridien®, Moxy® Hotels, Marriott Executive Apartments®, Marriott Hotels®, Marriott Vacation Club®, Protea Hotels®, Renaissance® Hotels, Residence Inn®, Sheraton®, SpringHill Suites®, St. Regis®, The Luxury Collection®, The Ritz-Carlton®, TownePlace Suites®, Tribute Portfolio®, W® Hotels and Westin® Hotels & Resorts
Want to improve your unitQ Score by 20% within 30 days?
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