68
fair
MasterClass: Learn New Skills | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
13 Points Past 30 Days
Category: Education
30-Day Trend
Android unitQ Score
Android User Feedback
82%
Android
77 Reports
77 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
17 Reports
17 Reports
User Feedback
18%
iOS
17 Reports
17 Reports
82%
Android
77 Reports
77 Reports
MasterClass: Learn New Skills - Latest Quality Issues
Android
Mar 20, 2025
It's a pretty good app and service, but the push notifications about things I've no interest in aren't cool. There should be a setting to stop those things. I'm interested in a few Masterclass courses, but not all of them or random subjects.
Android
Mar 24, 2025
It's very hard to cancel the subscription. there are tips on how to cancel by going to the settings or going on Google play but it's not there. It is difficult for someone who doesn't have time to be scouring the apps for this. It's really annoying. Good app for learning but not great for someone who has no time
iOS
Mar 25, 2025
App is buggy
The classes are great but the app is terrible. Very buggy and impossible to stream to the TV, forcing you to watch on an smaller device.
Android
Mar 28, 2025
Great content, poor app experience The classes are fantastic, but the app itself is very buggy. I've had issues casting from my Samsung Galaxy to my Samsung TV — the connection is unstable or fails altogether. Even on mobile, strange things happen — for example, I try to play episode 5, but I hear episode 4's audio while the screen stays black and frozen. It feels like an app from 7 years ago in terms of technical quality.
iOS
Mar 29, 2025
No offline viewing
You can't download lectures for offline viewing if you are an individual account user. If you want to download, you need to buy the tier that comes with 6 accounts, which obviously is something ridiculous to do for an individual user. Master Class management needs a master class on how to tier provided services. I'll not spend another penny on this service.
iOS
Mar 30, 2025
Double charged
I responded to 50% off offer but they double charged me. I contacted customer service but couldn't get them to refund the extra payment. The app was good but I was disappointed I didn't enjoy the price that was advertised.
Android
Apr 1, 2025
This app is awful. It's hard to resume where you left off—paused videos reset to random spots. It doesn't remember the last watched video and always restarts from the beginning when opened from the list. Rewinding is unbearably slow, making it frustrating to find where you stopped. It's not designed for learning but for pushing new content, optimizing for attention-chasing rather than actual learning.
Android
Apr 1, 2025
They don't refund!!!! Instead of having a button in the app to get the promised 30 day guarantee, you have to write an email, probably to make it hard to ask. About one month after my refund request, and with asking again, they do not respond.
Android
Apr 1, 2025
Completely unusable with Chromecast. Lags and fully stops playing after a couple of minutes. Insane for the price you're paying to not have a working app..
MasterClass: Learn New Skills - Product Description
LEARN FROM THE WORLD’S BEST The greatest have something to teach us all—at any level. Watch world-class instructors share their stories, skills, and everyday wisdom to inspire you. 100+ INSTRUCTORS ACROSS A VARIETY OF CATEGORIES Today’s most brilliant minds teach you classes in arts & entertainment, writing, business, food, home & lifestyle, music, sports & gaming, and more. UNLIMITED ACCESS WITH YOUR ANNUAL MEMBERSHIP Members get access to every class in our library. New classes added regularly. STREAM ANYTIME, ANYWHERE, AT YOUR OWN PACE Watch at home or on the go on your iPhone, iPad, Mac, or Apple TV. Download select classes to watch offline with iOS. GET INSPIRED, 10 MINUTES AT A TIME Each class features video lessons that fit into any part of your day. Learn on your own terms: in bite-sized pieces or binge it all at once. AN IMMERSIVE LEARNING EXPERIENCE Cinematic visuals and close-up, hands-on demonstrations make you feel one-on-one with our instructors. Reinforce your learning with downloadable workbooks for every class. INSTRUCTORS INCLUDE Aaron Franklin, Aaron Sorkin, Alice Waters, Anna Wintour, Annie Leibovitz, Armin van Buuren, Billy Collins, Bob Iger, Bob Woodward, Bobbi Brown, Brandon McMillan, Carlos Santana, Chris Hadfield, Chris Voss, Christina Aguilera, Dan Brown, Daniel Negreanu, Danny Elfman, David Axelrod & Karl Rove, David Baldacci, David Lynch, David Mamet, David Sedaris, deadmau5, Diane von Furstenberg, Dominique Ansel, Doris Kearns Goodwin, Frank Gehry, Gabriela Cámara, Garry Kasparov, Goodby & Silverstein, Gordon Ramsay, Hans Zimmer, Helen Mirren, Herbie Hancock, Howard Schultz, Itzhak Perlman, Jake Shimabukuro, James Patterson, James Suckling, Jane Goodall, Jimmy Chin, Jodie Foster, Joyce Carol Oates, Judd Apatow, Judy Blume, Kelly Wearstler, Ken Burns, Malcolm Gladwell, Marc Jacobs, Margaret Atwood, Martin Scorsese, Massimo Bottura, Mira Nair, Misty Copeland, Natalie Portman, Neil deGrasse Tyson, Neil Gaiman, Paul Krugman, Phil Ivey, R.L. Stine, Reba McEntire, Robin Roberts, Ron Finley, Ron Howard, RuPaul, Ryan Chetiyawardana & Lynnette Marrero, Samuel L. Jackson, Sara Blakely, Serena Williams, Sheila E., Shonda Rhimes, Simone Biles, Spike Lee, Stephen Curry, Steve Martin, Tan France, Thomas Keller, Timbaland, Tom Morello, Tony Hawk, Usher, Werner Herzog, Will Wright, Wolfgang Puck, and more added regularly. ANNUAL MEMBERSHIP TERMS The annual membership is an auto-renewing subscription plan. By signing up, you agree to the Terms of Service, Privacy Policy, and applicable notices below. Your Apple account will be charged the noted amount for the first year and will be charged annually thereafter at then-current rate, unless you cancel before the end of the current period. No refunds for partial unused periods. To cancel or update payment information, go to your App Store Subscriptions. See our Privacy Policy at https://www.masterclass.com/privacy See our Terms of Service at https://www.masterclass.com/terms CA Privacy Notice: https://www.masterclass.com/privacy/states#california For CA residents: Do Not Sell My Info: https://www.masterclass.com/privacy/states#do-not-sell
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