73
good

Maxizoo / Fressnapf | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
93%
Android
126 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
9 Reports
User Feedback
7%
iOS
9 Reports
93%
Android
126 Reports
Maxizoo / Fressnapf - Latest Quality Issues
Android
Dec 13, 2024
the app keeps hanging and crashing.
Android
Dec 13, 2024
Page shows errors several times and does not work several times a day and is very slow
Android
Dec 15, 2024
The app is very slow. It does not include all the products that are in the stationary store
Android
Dec 15, 2024
App not loading, website not loading
iOS
Dec 16, 2024
Bug if choice of store.... Very disappointing customer experience
Too bad the application bugs if you try to choose a pick-up in store, the choice of the store with the right postal code appears in last position, offering you stores 180km away.... Then impossible last position to put in the basket... nonsense.... Very disappointing, I will go to the store
Android
Dec 18, 2024
The app is not working. It opens, but there is no reaction when you press the screen. As if the open page remained frozen, without any possible action.
iOS
Dec 18, 2024
garbage
Always get all coupons displayed even though filtered. In addition, Payback had paid off better than the 5% on the purchase.
Android
Dec 20, 2024
CRASHES ALL THE TIME
Android
Dec 22, 2024
Registration in the app has not been possible for days due to technical errors. Therefore, participation in the little Friends program is not possible. What a pity....
Maxizoo / Fressnapf - Product Description
Maxizoo/Fressnapf is the partner for you and your pet - right in your pocket.

The most important features in the app:
- Save 5% on every purchase in the store and online with the Friends discount*
- Save easily with exclusive coupons in our stores
- Shop online and find and order your favorite products
- Create an individual profile for your pet
- Exciting content and articles about your pet
- Find your favorite store near you and have all the offers from your store at your fingertips

Maxizoo/Fressnapf has been the contact for all pet-related questions since 1990. Customers and their pets trust us because we also love pets and are committed to their well-being.
In our stores, you'll find everything you need for pets, whether it's pet food or pet accessories. With the exclusive coupons, you can also save money easily and conveniently.
In our online store, you can access our extensive product range at any time from anywhere.
Whether in the store or online: your pet is always our priority.

*See terms and conditions per country:
- Germany: https://www.fressnapf.de/friends/
- Austria: https://www.fressnapf.at/friends/
- France: https://www.maxizoo.fr/friends/
- Poland: https://www.maxizoo.pl/friends/
- Belgium: https://www.maxizoo.be/fr/friends/ or https://www.maxizoo.be/nl/friends/

For suggestions for improvement, or if you have problems with our app, you can contact us at info@fressnapf.com


Thank you and happy shopping!
Your Maxizoo/Fressnapf App Team
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