Quality degradation at Maxizoo / Fressnapf  
Users report higher volume of Quality Issues than usual
64
fair

Maxizoo / Fressnapf | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
87%
Android
143 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
22 Reports
User Feedback
13%
iOS
22 Reports
87%
Android
143 Reports
Maxizoo / Fressnapf - Latest Quality Issues
Android
Nov 14, 2024
Updated even though automatic updates are disabled
Android
Nov 14, 2024
App does not display.
Android
Nov 15, 2024
App not usable, login does not work despite update and password change... Login Failed Permanently
iOS
Nov 15, 2024
bad
Absolutely roid app that doesn't work. With each update, all data has disappeared and a new login does not work. For years this badly programmed app - sad Zero stars for it
Android
Nov 15, 2024
It's going down more and more in terms of services and prices, watch out for the wall! Forced to order on your online app because there is less and less diversity of items for sale in stores. It's sad, my last visit after 12 years of shopping there. Given that a single brand takes up more space than 5 others and a choice has gone from 6 products to 2, miserable... then we are surprised that the local shops are closing... But after all, we don't care about the customer, it's only the money that counts.
iOS
Nov 17, 2024
It says 15% on everything and in the shopping cart there is only 5% because they do not meet the conditions
That's how it won't be
iOS
Nov 18, 2024
🫤 Well 🫤
App works very slowly and the offers in the app are only suitable for the market and hardly at all for the online shop. Which is useless if you have bought the app to shop online.
Android
Nov 18, 2024
If you take big purchases from such overpriced brands, then maybe. I have never been able to redeem more than the usual 5%. A whole 10% discount, ridiculous with a minimum purchase price of 90€. I go buy cookies from time to time, but there were never any discounts for that. And other coupons like 15% on xy of xy make no sense, because all markets within a radius of 100km don't even have the s.hot in their assortment... And that with all coupons... never worth it. And that onl. Renaming Outlet to blackdays is embarrassing!
Android
Nov 19, 2024
Order cancelled from the shop, although immediately available according to the APP. Completely unreliable.
Maxizoo / Fressnapf - Product Description
Maxizoo/Fressnapf is the partner for you and your pet - right in your pocket.

The most important features in the app:
- Save 5% on every purchase in the store and online with the Friends discount*
- Save easily with exclusive coupons in our stores
- Shop online and find and order your favorite products
- Create an individual profile for your pet
- Exciting content and articles about your pet
- Find your favorite store near you and have all the offers from your store at your fingertips

Maxizoo/Fressnapf has been the contact for all pet-related questions since 1990. Customers and their pets trust us because we also love pets and are committed to their well-being.
In our stores, you'll find everything you need for pets, whether it's pet food or pet accessories. With the exclusive coupons, you can also save money easily and conveniently.
In our online store, you can access our extensive product range at any time from anywhere.
Whether in the store or online: your pet is always our priority.

*See terms and conditions per country:
- Germany: https://www.fressnapf.de/friends/
- Austria: https://www.fressnapf.at/friends/
- France: https://www.maxizoo.fr/friends/
- Poland: https://www.maxizoo.pl/friends/
- Belgium: https://www.maxizoo.be/fr/friends/ or https://www.maxizoo.be/nl/friends/

For suggestions for improvement, or if you have problems with our app, you can contact us at info@fressnapf.com


Thank you and happy shopping!
Your Maxizoo/Fressnapf App Team
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