67
fair
Maxizoo / Fressnapf | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
89%
Android
123 Reports
123 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
15 Reports
15 Reports
User Feedback
11%
iOS
15 Reports
15 Reports
89%
Android
123 Reports
123 Reports
Maxizoo / Fressnapf - Latest Quality Issues
Android
Feb 23, 2025
I can not register
Android
Feb 23, 2025
Stopped working. The app won't open anymore.
Android
Feb 24, 2025
They sell feed that makes animals sick. I don't recommend it unless you like the vet
Android
Feb 25, 2025
The app has not been working for a few months. It just throws me out, not giving me the option to download the customer card. Even after reinstalling. I am disappointed.
Android
Feb 26, 2025
Everything super fast delivery, always happy to give one star off because of the packaging could be better, the boxes are too thin but otherwise everything is good 👍
Android
Feb 27, 2025
Unfortunately, I can only give it one star. It is no longer possible to log into the app, despite having changed the password several times. Each time, the app tells me that the password is wrong. The app used to work great... I don't know when this unusable state began. It is really annoying and irritating.
Android
Feb 27, 2025
Is not able to satisfy its customer, during a delivery error, because delivered to a relay point instead of home. And I am unable to go and get it, no one to go in my place. So no food for my animals, forced to reorder from a competitor. And this is not the first time this has happened
Android
Mar 1, 2025
The app hasn't been able to be opened for weeks!
Android
Mar 1, 2025
App cannot be opened
Maxizoo / Fressnapf - Product Description
Maxizoo/Fressnapf is the partner for you and your pet - right in your pocket. The most important features in the app: - Save 5% on every purchase in the store and online with the Friends discount* - Save easily with exclusive coupons in our stores - Shop online and find and order your favorite products - Create an individual profile for your pet - Exciting content and articles about your pet - Find your favorite store near you and have all the offers from your store at your fingertips Maxizoo/Fressnapf has been the contact for all pet-related questions since 1990. Customers and their pets trust us because we also love pets and are committed to their well-being. In our stores, you'll find everything you need for pets, whether it's pet food or pet accessories. With the exclusive coupons, you can also save money easily and conveniently. In our online store, you can access our extensive product range at any time from anywhere. Whether in the store or online: your pet is always our priority. *See terms and conditions per country: - Germany: https://www.fressnapf.de/friends/ - Austria: https://www.fressnapf.at/friends/ - France: https://www.maxizoo.fr/friends/ - Poland: https://www.maxizoo.pl/friends/ - Belgium: https://www.maxizoo.be/fr/friends/ or https://www.maxizoo.be/nl/friends/ For suggestions for improvement, or if you have problems with our app, you can contact us at info@fressnapf.com Thank you and happy shopping! Your Maxizoo/Fressnapf App Team
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