poor

McDonald's | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-3 Points Past 30 Days

Category: Food & Drink

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

56%

Android
1141 Reports

iOS unitQ Score

iOS User Feedback

44%

iOS
897 Reports

User Feedback

44%

iOS
897 Reports

56%

Android
1141 Reports

McDonald's - Latest Quality Issues

Android

Mar 1, 2025

Will not verify account with Facebook or email, so I gave up on it. McDonald's, I really thought you could do better than this piece of junk app!

Android

Mar 1, 2025

It's for some reason not letting me use any card for mobile payment for mobile orders, so I keep having to order there instead. It's inconvenient for me as I go during lunch and order before lunch starts.

Android

Mar 1, 2025

terrible app, barely functional. asks for my location every 10 seconds. also can't even add gift cards to pay with. so useless

Android

Mar 1, 2025

The food is nearly inedible anymore as the prices skyrocket. They have lost a customer.

Android

Mar 1, 2025

Poor user interface

Android

Mar 2, 2025

I liked the app but the last time i had to log back in I can't. App sends me to email. Email sends me back to log in on phone. I can't log in on either site. I was going to update but don't see where to update app.

Android

Mar 2, 2025

App kept glitching when I got to restaurant

Android

Mar 2, 2025

got the wrong drinks again didn't get all the food that's listed on my receipt so someone didn't get to eat not the first time this has happened still waiting on a refund from last week's messup probably won't ever order it eat there again

Android

Mar 2, 2025

Any time lately I try to use the app it gives errors and won't let me log in. Someone else I know has had the same problem.

McDonald's - Product Description

Get the app now to join MyMcDonald's Rewards and start earning points on your faves for free McDonald's. Plus, get exclusive deals and save time by ordering ahead in the app.*  

Mobile Order & Pay 
Get your faves fast with Mobile Order and Pay. Place your order and select your pickup option.*

MyMcDonald’s Rewards
Join MyMcDonald's Rewards in the app to start earning points on every purchase and redeem for free McDonald’s.*

Exclusive Deals and App Offers 
Get exclusive deals on your McDonald’s favorites in the app with contactless Mobile Order & Pay* and convenient Drive Thru or Curbside pickup.

McDelivery 
Now get your faves delivered, earn MyMcDonald’s Rewards points and track your order all with McDelivery in the app. 

Save Your Favorites 
No pickles? No problem. Customize and save your favorites to quickly reorder for your next visit.

Restaurant Locator 
Open the map and find the nearest McDonald’s, along with store hours, and restaurant information. 

Download the McDonald’s app today and enjoy access to exclusive deals, MyMcDonald’s Rewards and much more. 

*McDelivery prices may be higher than at restaurants. Download and registration required. Data rates may apply. The McDonald's App is not currently compatible with smartwatches. Check https://www.mcdonalds.com/us/en-us/terms-and-conditions.html for Terms and Conditions and more information. © 2023 McDonald’s

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