poor

McDonald's | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

0 Points Past 30 Days

Category: Food & Drink

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

57%

Android
1182 Reports

iOS unitQ Score

iOS User Feedback

43%

iOS
910 Reports

User Feedback

43%

iOS
910 Reports

57%

Android
1182 Reports

McDonald's - Latest Quality Issues

Android

Apr 2, 2025

I've been using this app for years, and it sure has some little issues you might have to deal with, like random email confirmations to sign back in out of nowhere or when opening the app. If you know how the app works, it can work kinda decently for the food deals they have to easily pick up from the drive thru or walking into their indoor lobby for it as well.

Android

Apr 2, 2025

I'll start with the negative part so you won't miss that! my husband & I order delivery & pick up multiple times a week. 1-3 times a month when we go to check out, regardless if delivery or pickup, it says "can't process payment, see a worker". I have deleted & redownloaded it, updated it, signed out & back in, deleted every payment & re-enter them, NOTHING! MD, OF COURSE says it's not their end but I'm not the only 1, LOTS of others have the problem!

Android

Apr 2, 2025

ugh... tried to make an app order this morning for 20 minutes!!!! closed and reopened the app multiple times and every single time the app opened, it was frozen 😡.

Android

Apr 2, 2025

App won't let you use a deal or a reward when you get something that automatically discounts by buying more than 1. Greedy Bastards.

Android

Apr 2, 2025

$6 order in store is $23 in app. Ridiculous

Android

Apr 2, 2025

I have been using a coupon many times a week that states "20% of orders of $15 or more (excludes tax)" but after clicking on the coupon when you come to your order overview it won't let you use the coupon unless your subtotal is over $18. when this coupon started it was on $10 then $12 and now it's $15. Needless to say I'm going to look at over breakfast avenues.

Android

Apr 2, 2025

two years later... App not working. Freezing. Wont advance when you click buttons/tabs. sucks when you try to utilize coupons and can't. I've wasted so much money because my coupons wouldn't load. it's a trap....

Android

Apr 2, 2025

so many problems trying to order from app and then restaurant gets order wrong almost every time

Android

Apr 2, 2025

app literally charged me! no confirmation. made it challenging. poor staff we had argued for them to realize your app failed. who to help when this happened. just let them take our money or lose control over there apps failure

McDonald's - Product Description

Get the app now to join MyMcDonald's Rewards and start earning points on your faves for free McDonald's. Plus, get exclusive deals and save time by ordering ahead in the app.*  

Mobile Order & Pay 
Get your faves fast with Mobile Order and Pay. Place your order and select your pickup option.*

MyMcDonald’s Rewards
Join MyMcDonald's Rewards in the app to start earning points on every purchase and redeem for free McDonald’s.*

Exclusive Deals and App Offers 
Get exclusive deals on your McDonald’s favorites in the app with contactless Mobile Order & Pay* and convenient Drive Thru or Curbside pickup.

McDelivery 
Now get your faves delivered, earn MyMcDonald’s Rewards points and track your order all with McDelivery in the app. 

Save Your Favorites 
No pickles? No problem. Customize and save your favorites to quickly reorder for your next visit.

Restaurant Locator 
Open the map and find the nearest McDonald’s, along with store hours, and restaurant information. 

Download the McDonald’s app today and enjoy access to exclusive deals, MyMcDonald’s Rewards and much more. 

*McDelivery prices may be higher than at restaurants. Download and registration required. Data rates may apply. The McDonald's App is not currently compatible with smartwatches. Check https://www.mcdonalds.com/us/en-us/terms-and-conditions.html for Terms and Conditions and more information. © 2023 McDonald’s

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