Quality degradation at McDonald's  
Users report higher volume of Quality Issues than usual
32
poor

McDonald's | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
57%
Android
1442 Reports
iOS unitQ Score
iOS User Feedback
43%
iOS
1092 Reports
User Feedback
43%
iOS
1092 Reports
57%
Android
1442 Reports
McDonald's - Latest Quality Issues
Android
Nov 20, 2024
They need to fix their $1,$2,$3 menu when everything is above $2 so they need to remove the $1
Android
Nov 20, 2024
app always glitches and I can't remove items from my cart and it's super hard to change the order location
Android
Nov 20, 2024
To bad a person can't report issues with an order such as missing item/items, wrong item/items, completely wrong order, over charged, wrong condiments, in correct toppings, basically getting ripped off...ect, ECT, ECT, from the app. But then again...eh...not loving it! Delete app!
Android
Nov 20, 2024
I won't let you stay logged in and makes me resign up every time I wanna use the app
Android
Nov 20, 2024
The app wanted me to open with my email, which I can't access on my smartphone. Therefore, the app is useless. Burger King was a lot easier, no problem signing up.
Android
Nov 20, 2024
The app is a generic set up. The menu is meager as they have gotten rid of many items such as the actual grilled chicken. The prices are horrible- I remember when a 2 cheeseburger with large fries & large soda meal was $3.14 then "super sizing" it was only $0.39 more. Now that basic meal is over $10 with medium fries & medium soda. McDonald's is a rip off trying to dictate what limited selection we eat then overcharging us for it. Two thumbs down all around.
Android
Nov 20, 2024
store prices go up and up, food and drinks keep getting smaller, the deals on the app keep getting worse and worse and now they took the free large frape off of the rewards ... that was the only reason I've been using the app for a couple years now ... uninstalling
Android
Nov 20, 2024
No Matter How Many Frappes I Purchase They Always Screw Me Outta My Free One.. They Log Me Outta The App And Everything.. Update 11-18-24 Now They Took Away The Free Reward Frappe.. Go Figure Unbelievable
Android
Nov 20, 2024
Feels like ordering is a 50/50 shot. Sometimes, my orders will go through fine, and then there are times when the app will say there's no connection even tho i know for a fact that i have a wifi and data connection. Even if i get past the connection problem, it's still a 50/50 that it might not even let me pay for my order, and it'll just sit and load or say i can't use any deals on my order.
McDonald's - Product Description
Get the app now to join MyMcDonald's Rewards and start earning points on your faves for free McDonald's. Plus, get exclusive deals and save time by ordering ahead in the app.*  

Mobile Order & Pay 
Get your faves fast with Mobile Order and Pay. Place your order and select your pickup option.*

MyMcDonald’s Rewards
Join MyMcDonald's Rewards in the app to start earning points on every purchase and redeem for free McDonald’s.*

Exclusive Deals and App Offers 
Get exclusive deals on your McDonald’s favorites in the app with contactless Mobile Order & Pay* and convenient Drive Thru or Curbside pickup.

McDelivery 
Now get your faves delivered, earn MyMcDonald’s Rewards points and track your order all with McDelivery in the app. 

Save Your Favorites 
No pickles? No problem. Customize and save your favorites to quickly reorder for your next visit.

Restaurant Locator 
Open the map and find the nearest McDonald’s, along with store hours, and restaurant information. 

Download the McDonald’s app today and enjoy access to exclusive deals, MyMcDonald’s Rewards and much more. 

*McDelivery prices may be higher than at restaurants. Download and registration required. Data rates may apply. The McDonald's App is not currently compatible with smartwatches. Check https://www.mcdonalds.com/us/en-us/terms-and-conditions.html for Terms and Conditions and more information. © 2023 McDonald’s
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