20
poor

McDonald's Canada | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Food & Drink
Work at McDonald's Canada? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at McDonald's Canada? Unlock additional insights
Android unitQ Score
Android User Feedback
80%
Android
275 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
68 Reports
User Feedback
20%
iOS
68 Reports
80%
Android
275 Reports
McDonald's Canada - Latest Quality Issues
Android
Mar 31, 2025
The Android version of this app has a serious bug. At one point, it was stuck at the screen that says, "You're already here" and blocking the order screen. I logged out the app, reset its cache, and when I tried logging back in, it won't let me. It keeps showing a message that says "We sent an email to xxx with a link that lets you log in" but the email is actually never received. Checked my inbox and spam folders, there's no such email. As I couldn't log in, I could not collect points anymore.
iOS
Mar 31, 2025
Sign up?
Won't let me sign in with my apple account, and when I try to sign up with email it blocks the page so I can't see what I'm typing .
iOS
Mar 31, 2025
Mcdonald’s curbside pickup
Total garbage, i decided to use this feature cause i initially thought it was cool and convenient since i can skip the line. Turns out i was wrong, it did not work the first time and the second time. Had to switch my payment method in order for it to go through. Then i ended up watching the whole goddamn line go past before i got my food
Android
Mar 31, 2025
Got logged out of the app, logged back in and conveniently don't have my 14000 points or any history of my orders. Now what?
Android
Mar 31, 2025
Didn't have half my order, and they wouldn't refund me or give me the rest of my food because I ordered from this app. Just order from door dash or wherever you like because this app sucks when it comes to delivery.
Android
Apr 1, 2025
The login, authentication part does not work.
Android
Apr 1, 2025
McDonald's app are very poor system big large company WiFi router Internet communications poor! all time can not sign-in why McDonald's log up my log-in app ?? may be don't like fast food service customer to purchasing food ?? I'd called nobody can helping his McDonald's app system. she a toronto management, how come she can't helping customer to release log-in why?? I just want to McDonald's app to purchase food helping your's company . finally I want the **reward point back. but did not
Android
Apr 1, 2025
Very disappointed with the app. Lots of operating errors. I lost hours to complete for points not received because I forgot the code. The app tells me that I made mistakes on: postal code, transaction amount, order number, my email address, etc etc Terrible... While there was no problem. Not strong...
Android
Apr 2, 2025
I ordered, paid for it, and arrived. 'push, I'm here,' and I've done it more than ten times. 'we don't believe you are here; find the manager.' Are you serious? I paid and came. What else should I do for you for my money? Upd: I'm picking four items and you selling me a layer bag? it was almost fantastic service.
McDonald's Canada - Product Description
MyMcDonald’s Rewards 
With MyMcDonald’s Rewards, you earn points on every order for free McDonald’s. Enjoy rewards like a Big Mac®, McFlurry®, Premium Roast Coffee, McMuffin® breakfast sandwiches and more. Start earning today with the app!

Mobile Ordering
Order ahead and make a contactless payment. Now available with Google Pay! 

Choose from our flexible pick-up options, including Curbside Service, Front Counter and Drive-Thru, so you can McDs your way. Plus, save your favourites – even customized ones – for quicker re-ordering next time! 

Weekly Offers
Get served weekly offers, bonus points, and more – just tap into the McDonald’s app and enjoy!

Tap Into More Features
Locate the nearest McDonald’s® restaurant, get nutritional information and be in the know about new product launches. It’s all here!

Download, register and activate the McDonald’s app today. 

Visit mymcds.ca to find more information.

Questions? Feedback? You can contact us here:
CA-appfeedback@ca.mcd.com
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