35
poor
McDonald's Canada | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
26 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
79%
Android
271 Reports
271 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
71 Reports
71 Reports
User Feedback
21%
iOS
71 Reports
71 Reports
79%
Android
271 Reports
271 Reports
McDonald's Canada - Latest Quality Issues
iOS
Nov 17, 2024
Need Offline Point Collection Method
Love the app, use it all the time, my main issue is when I'm going through the drive thru in a location with no cell service, the app will not generate a code for me and I lose out on those juicy McPoints. If there was an offline mode to collect point say from a QR code on the receipt, would be awesome system. (Not available that I'm aware of)
Android
Nov 17, 2024
This app is HORRIBLE. It freezes when I open it and I can't do anything on it. I've had to restart my phone. I've uninstalled and reinstalled and nothing is working.
iOS
Nov 18, 2024
For me it is not that intuitive
Somehow Im always struggling with navigating and selecting what I want. Sorry
Android
Nov 18, 2024
The app reloads every time it's minimized, which is very frustrating. It loses my progress when browsing the menu or placing an order. Please fix this issue for a smoother experience!
Android
Nov 18, 2024
Logged me out randomly, unable to log back in even after approx 15 request to have email sent.. go to submit a complaint on contact form and wont let me send it to figure it out.. so now here i am posted on google play my complaint
Android
Nov 19, 2024
Now I don't see how many points I have or used or anything actually. Not impressed. Bathrooms are ridiculous. I had to walk over a girl doing drugs to get to use the bathroom.
Android
Nov 19, 2024
Not allowing me to login. As soon as I click on login it just go to sign up page and says email ID already exist. So stupid being such a big brand and such a waste app
Android
Nov 19, 2024
Anytime you place an order you have to do it multiple times just doesn't go through
Android
Nov 19, 2024
Too many times app can't tell when I'm standing right in the place and saying I'm not there yet. Also trying to check in and it telling me Hmm, that didn't work. Made me go to Wendy's instead!
McDonald's Canada - Product Description
MyMcDonald’s Rewards With MyMcDonald’s Rewards, you earn points on every order for free McDonald’s. Enjoy rewards like a Big Mac®, McFlurry®, Premium Roast Coffee, McMuffin® breakfast sandwiches and more. Start earning today with the app! Mobile Ordering Order ahead and make a contactless payment. Now available with Google Pay! Choose from our flexible pick-up options, including Curbside Service, Front Counter and Drive-Thru, so you can McDs your way. Plus, save your favourites – even customized ones – for quicker re-ordering next time! Weekly Offers Get served weekly offers, bonus points, and more – just tap into the McDonald’s app and enjoy! Tap Into More Features Locate the nearest McDonald’s® restaurant, get nutritional information and be in the know about new product launches. It’s all here! Download, register and activate the McDonald’s app today. Visit mymcds.ca to find more information. Questions? Feedback? You can contact us here: CA-appfeedback@ca.mcd.com
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