48
poor
McDonald's | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
29%
Android
364 Reports
364 Reports
iOS unitQ Score
iOS User Feedback
71%
iOS
908 Reports
908 Reports
User Feedback
71%
iOS
908 Reports
908 Reports
29%
Android
364 Reports
364 Reports
McDonald's - Latest Quality Issues
Android
Jan 28, 2025
Order does not appear in the app. Money was deducted. No points, no extra points. As if I never ordered. How can this be??
Android
Jan 28, 2025
Just disappointing, not only is the app a disaster, but the new menus are also cheeky. There is no McChicken in the normal menu. Instead there are crispies which are ultimately smaller but more expensive. Incomprehensible, so I'm saying goodbye to McDonalds completely
Android
Jan 28, 2025
Embarrassing for a multi-billion dollar company. It's really strange who McDonald's hired to program this app. Either some back-alley company or programmers who have no idea about programming. The fact that you have to log in again after not using the app for a few weeks is beyond embarrassing. Then the incredibly slow performance completes the picture of embarrassment. Shame on you!
Android
Jan 28, 2025
Please stop doing coupon promotions. The app coupons are better than your current offer, and since they are so bad, I now have to go to BK to eat...
Android
Jan 28, 2025
Sometimes the cleanliness leaves something to be desired.
Android
Jan 29, 2025
The app is slow, confusing and needs your location to display offers across Germany... It's not very user-friendly, you wait forever on loading screens to find something or the main functions (retrieving coupons) are hidden. It's never fun to use the app.
Android
Jan 29, 2025
At least a year without any problems and just recently upgraded to five stars, since the last update it's just been catastrophic with crashes when paying. Ice cream products cannot be ordered. The same Android version, the same payment cards... last time the line at the drive thru held up for almost 10 minutes...
Android
Jan 29, 2025
Abnormally slow! Pure aggression! Slows down the smartphone when running in the background. Constantly crashes! Makes me angry every time I use it!
Android
Jan 29, 2025
The app constantly doesn't load when you go to coupons or the whole phone freezes and you can't do anything. If you manage to do it, the coupon can't be added to the code. If you do somehow manage to do it, it can happen that the code doesn't work when you order at the restaurant ("Sorry, that didn't work", yes, now I know...). Absolute waste of time.
McDonald's - Product Description
Get the app now to join MyMcDonald's Rewards and start earning points on your faves for free McDonald's. Plus, get exclusive deals and save time by ordering ahead in the app.* Mobile Order & Pay Get your faves fast with Mobile Order and Pay. Place your order and select your pickup option.* MyMcDonald’s Rewards Join MyMcDonald's Rewards in the app to start earning points on every purchase and redeem for free McDonald’s.* Exclusive Deals and App Offers Get exclusive deals on your McDonald’s favorites in the app with contactless Mobile Order & Pay* and convenient Drive Thru or Curbside pickup. McDelivery Now get your faves delivered, earn MyMcDonald’s Rewards points and track your order all with McDelivery in the app. Save Your Favorites No pickles? No problem. Customize and save your favorites to quickly reorder for your next visit. Restaurant Locator Open the map and find the nearest McDonald’s, along with store hours, and restaurant information. Download the McDonald’s app today and enjoy access to exclusive deals, MyMcDonald’s Rewards and much more. *McDelivery prices may be higher than at restaurants. Download and registration required. Data rates may apply. The McDonald's App is not currently compatible with smartwatches. Check https://www.mcdonalds.com/us/en-us/terms-and-conditions.html for Terms and Conditions and more information. © 2023 McDonald’s
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