18
poor

McDonald’s UK | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Food & Drink
Work at McDonald's UK? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at McDonald's UK? Unlock additional insights
Android unitQ Score
Android User Feedback
66%
Android
1225 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
630 Reports
User Feedback
34%
iOS
630 Reports
66%
Android
1225 Reports
McDonald’s UK - Latest Quality Issues
iOS
Dec 21, 2024
Constantly crashing
Works fine if using in shop. Constantly crashes if trying to order a delivery.
iOS
Dec 21, 2024
Rubbish
App crashes on loading the checkout. Same thing happens on my wife's phone logged into a different account. Genuine junk app.
iOS
Dec 21, 2024
Buggy and slow and full of pop ups
App is so bloated. Loading slow and always has a marketing pop up that you need to wait to load and then cancel. Often crashes. If serious about people using this as it's easier… then make it easier. Get rid of all the bloat and just have order. With offers in section if you want to see them.
iOS
Dec 21, 2024
Garbage
Million options when you just want to order, constantly switching to other locations and crashes all the time. Just lost all my reward points.
iOS
Dec 21, 2024
Menu
Updated the app. Went to order a meal yesterday evening and all I kept getting was their breakfast menu so couldn't actually order anything. It's still doing it this morning after 11am when the breakfast menu should be gone. Maybe they've deliberately removed the burger menu which seemed to be the one causing crashing/freezing issues for some reviewers. Who knows?! All I know is the app is now unusable unless you want a breakfast item.
iOS
Dec 21, 2024
Sluggish and rubbish
Very slow and unresponsive. Lost your order no
iOS
Dec 21, 2024
App Broken
Every time I tried to click checkout now the app just crashes. Not fun
iOS
Dec 21, 2024
Stuck on breakfast can’t order anything
As above after breakfast hours it's stuck in breakfast menu. Can't even order a coffee which is all day.
iOS
Dec 21, 2024
Crash City
Continually crashes when clicking order now
McDonald’s UK - Product Description
Download and place your first McDonald's order in restaurant, drive thru or delivery using the My McDonald's App. Ordering has never been easier with our new McDelivery feature. Or, if you prefer, why not have your order brought to you with Click & Serve? Available any time of day, with many restaurants open 24/7!
 
Exclusive App Offers
Fancy a cheeky mid-week treat? Check out our range of food offers available exclusively on the McDonald’s app.

McDelivery®
Need a night off cooking? You can now order McDonald’s delivery through the McDonald’s app!

Order Ahead
Want to make your breakfast AND your 9am train? Order ahead with the McDonald’s app to make picking up even easier.

Click & Serve
Want to park up and get your order brought over to your car? Park in a Click & Serve numbered bay, enter your bay number into the app and we’ll do the rest.

Table Service
How about a little bit of ‘me time’ with Table Service? Place your order through the McDonald’s app, relax and let us come to you.
Want to improve your unitQ Score by 20% within 30 days?
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