22
poor

McDonald’s UK | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Food & Drink
Work at McDonald's UK? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at McDonald's UK? Unlock additional insights
Android unitQ Score
Android User Feedback
68%
Android
1161 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
544 Reports
User Feedback
32%
iOS
544 Reports
68%
Android
1161 Reports
McDonald’s UK - Latest Quality Issues
Android
Nov 19, 2024
Worst app for ordering food on. I've written an order at home, tried to open the app at the store and it won't open holding up the drive through. Doubt I'll get the reward points back and made to park and wait. Not the first time it's happened, terrible app!
Android
Nov 19, 2024
Never works
Android
Nov 19, 2024
Hardly ever works
Android
Nov 19, 2024
Always slow. Laggy. Every other time I order the app stalls and I can't choose how to collect therefore can't go through the drive thru and need to go instead to process and pay then need to uninstall and reinstall the app again and again. pointless!
Android
Nov 19, 2024
It literally doesn't work more than half the time, just crashes when you try to check out
Android
Nov 19, 2024
Never works
Android
Nov 19, 2024
Ordering never works, it always says item unavailable regardless of time, date, or location
Android
Nov 19, 2024
Used to work fine, now when i try to checkout it just tells me 'item currently unavailable' but does not tell me which item, making it impossible to place an order.
Android
Nov 20, 2024
App doesn't work anymore. No matter what I try to order it says "Item Unavailable" when trying to pay. I have cleared cache, reinstalled, created a new account, tried different payments and nothing works. Issue is following the phone but no other apps have this issue. It's not possible to be a customer anymore as I feel I'm missing deals if I can't use the app.
McDonald’s UK - Product Description
Download and place your first McDonald's order in restaurant, drive thru or delivery using the My McDonald's App. Ordering has never been easier with our new McDelivery feature. Or, if you prefer, why not have your order brought to you with Click & Serve? Available any time of day, with many restaurants open 24/7!
 
Exclusive App Offers
Fancy a cheeky mid-week treat? Check out our range of food offers available exclusively on the McDonald’s app.

McDelivery®
Need a night off cooking? You can now order McDonald’s delivery through the McDonald’s app!

Order Ahead
Want to make your breakfast AND your 9am train? Order ahead with the McDonald’s app to make picking up even easier.

Click & Serve
Want to park up and get your order brought over to your car? Park in a Click & Serve numbered bay, enter your bay number into the app and we’ll do the rest.

Table Service
How about a little bit of ‘me time’ with Table Service? Place your order through the McDonald’s app, relax and let us come to you.
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