poor

McDonald’s UK | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

16 Points Past 30 Days

Category: Food & Drink

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

73%

Android
583 Reports

iOS unitQ Score

iOS User Feedback

27%

iOS
213 Reports

User Feedback

27%

iOS
213 Reports

73%

Android
583 Reports

McDonald’s UK - Latest Quality Issues

Android

Apr 1, 2025

item curently unavaible all the time this massage its show from 3 months and there is no chance to order any food. such annoying.

iOS

Apr 1, 2025

Poor

Deleted the app as when you click on collect payment doesn't go through and it also doesn't let you order food from a site that's open as it says it's closed

Android

Apr 1, 2025

absolutely the worst food ever and the fact they advertise it aimed at children is disgusting the fact it's junk food and even worse is what is in it. cannibalism is not for me thanks.

Android

Apr 1, 2025

The food look like You punched it

Android

Apr 1, 2025

Sent my food to a restaurant in a different county, even though the whole time I was ordering from the branch practically opposite my house. Don't bother with this app it's total garbage. nothing but problem after problem. AVOID AT ALL COSTS!!!!

Android

Apr 1, 2025

Still not working after MONTHS. Can get McDonald's delivered via JustEat, Uber & Deliveroo, yet the actual McDonald's app says delivery not available for my address.

Android

Apr 2, 2025

item unavailable error on every. single. thing. fix your app

Android

Apr 2, 2025

There are too many bugs requiring me to reinstall the app.

Android

Apr 2, 2025

customer service ai is completely broken. impossible to get a refund as the photograph receipt button does not work and all customer service contacts are dead and do not work either

McDonald’s UK - Product Description

Download and place your first McDonald's order in restaurant, drive thru or delivery using the My McDonald's App. Ordering has never been easier with our new McDelivery feature. Or, if you prefer, why not have your order brought to you with Click & Serve? Available any time of day, with many restaurants open 24/7!
 
Exclusive App Offers
Fancy a cheeky mid-week treat? Check out our range of food offers available exclusively on the McDonald’s app.

McDelivery®
Need a night off cooking? You can now order McDonald’s delivery through the McDonald’s app!

Order Ahead
Want to make your breakfast AND your 9am train? Order ahead with the McDonald’s app to make picking up even easier.

Click & Serve
Want to park up and get your order brought over to your car? Park in a Click & Serve numbered bay, enter your bay number into the app and we’ll do the rest.

Table Service
How about a little bit of ‘me time’ with Table Service? Place your order through the McDonald’s app, relax and let us come to you.

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