Quality degradation at Member Tools  
Users report higher volume of Quality Issues than usual
37
poor

Member Tools | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
62%
Android
44 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
27 Reports
User Feedback
38%
iOS
27 Reports
62%
Android
44 Reports
Member Tools - Latest Quality Issues
iOS
Dec 15, 2024
Not great
This app is great when it works but I have to delete and re-upload it every time I want to use it.
iOS
Dec 15, 2024
Does the old stuff ok
Doesn't do all the new features well. Mine locked up is expenses that would not upload. Sync does not work.
iOS
Dec 15, 2024
The worst app I have on my phone.
This app needs some work. It looks me out so many times and doesn't give me the option to change the password, and when it does after few days it does not accept the new password. Very frustrating.
iOS
Dec 15, 2024
Practically Useless
This app has so much potential to be helpful, but it is so unreliable and glitchy that it is practically useless and actually seems to be getting worse over time. LCR is better, but not by much. We should be able to do better than this.
iOS
Dec 15, 2024
Can't log in
Can't log in. Have brand new phone etc.
Android
Dec 16, 2024
I've experienced bug issues with this app for the past 3 months. It just shuts down on me constantly and then will flash a message that it has a bug and that I should update it when the developer fixes the issue.
Android
Dec 16, 2024
You have to have it. It pretty much works. OK. Annoying thing lately has been changing things, making the UI worse (bloated), and constant reminders to update the app.
iOS
Dec 17, 2024
Sad
Tools used to be great but it has gotten so I can't even log in. To make matters worse the Church has a new version that I can't use because my i-phone is too old—I wonder if the problems are because of non support of this old version? So the old one doesn't work and I can't use the new version. I wonder how many members have been isolated because they don't want to spend a year's salary on a new phone. Sad!
Android
Dec 18, 2024
I can never get in. it always tells me it's unavailable and to try later. it doesn't work for some reason. I've tried deleting it and reinstalling it multiple times, but it still doesn't work.
Member Tools - Product Description
The Member Tools app provides members of The Church of Jesus Christ of Latter-day Saints with the ability to contact ward and stake members, access event calendars, and locate Church meetinghouses and temples. Leaders can also access additional membership information and reports.

•Messages. View messages with important updates or actions needed.
•Directory. View contact information and photos of members in your ward and stake.
•Organizations. View ward and stake callings by organization.
•Calendar. View event calendars for your ward and stake.
•Reports. Ward and stake leaders can access membership reports for members of their ward and stake.
•Manage Records. Bishops, branch presidents, and clerks can move records and record ordinances.
•Lists. Create custom lists of members in your ward and stake.
•Missionary. Access contact information for the full-time missionaries assigned to and serving from your ward or stake.
•Temples. View your assigned temple, temples nearest your current location, ordinance schedules, and temple recommend expiration reminders.
•Meetinghouses. Find meetinghouse locations and addresses, sacrament meeting times, and contact information for bishops.
•Finance. Organization presidencies can submit payment requests.
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