54
fair
Mercari: Your Marketplace | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
15 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
63%
Android
591 Reports
591 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
347 Reports
347 Reports
User Feedback
37%
iOS
347 Reports
347 Reports
63%
Android
591 Reports
591 Reports
Mercari: Your Marketplace - Latest Quality Issues
Android
Nov 19, 2024
I used to love using this app. I found great deals on unique items. Now, the platform has become way too overpriced with all these new fees. Not to mention, they locked my account because I added an address. I moved. Why is my account flagged for suspicious activity and under review? Let me confirm it's me through email or text. Why lock the account? Ridiculous. I'm closing my account and deleting the app.
Android
Nov 19, 2024
Welp, look who got REAL greedy. Used to be a good app but between all the "service fees, payment processing fees, taxes" and ridiculously priced shipping(never included)it's getting REAL difficult to find the positive in this anymore.
Android
Nov 19, 2024
Used to be cool, extra fees ruined EVERYTHING. I used to buy through this app every week and have only bought once or twice since the ridiculous change, and that's only bc the seller lowered the price enough for the fees not to see DUMB AF
Android
Nov 19, 2024
As a buyer, amazing experience. As a seller, WHY DOES IT KEEP CHANGING MY LISTING TO LOCAL I set it as "shipping" and then I come back to the app and it's been changed to local. Other people have experienced this issue but still not fix.
Android
Nov 19, 2024
Macari has problems people sell their have used products already open...I bought a facial cream it came open already used don't use this app it's a lie and a scam 💩💩💩💩👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎🤢🤢🤢🤮🤮🤮🤮🤮🤮🤮🤮🤧🤮 it's beyond nasty
Android
Nov 19, 2024
Service fees all the sudden. Like 10% roughly extra. Not worth using app any longer vs eBay.
Android
Nov 19, 2024
great alot of hidden fees but still good.
Android
Nov 19, 2024
great site except for a lot of accounts are dead no way to tell which are active and which aren't so if you buy something they may still sell it but not active anymore had several cancellations for this reason. the accounts that are active are great sellers
Android
Nov 19, 2024
Used to sell and buy here a lot but the extra fees have gotten ridiculous. $2 fee to transfer $11? Insanity. Basic direct deposit should be free.
Mercari: Your Marketplace - Product Description
Whether you're searching for that unique find or clearing out space for some extra cash, you can do it all in the app, all from home. SHOP Discover that perfect find from brands like Nike, Funko, Nintendo, Squishmallows, Apple, Lululemon (and thousands more). From collectables, to unique handmade items, to one-of-a-kind treasures, it's all on Mercari. AUTHENTICATED LUXURY Shop luxury and designer clothing, shoes, and accessories with confidence. Items with a diamond badge are authenticated and all purchases are protected. SHOP SECURELY Get your item as described or your money back. When you've found that perfect thing, we ask the seller to ship within 3 business days. LOCAL FINDS Shop your neighborhood without leaving the house! Your items will be delivered right to your door, no awkward meetups required. BUY NOW, PAY LATER Get it now, pay in four installments with Zip or PayPal. SELL Lighten your life by listing once-loved items on Mercari. Listing your unused items on Mercari is free and simple. Just snap a few photos, input item details, and tap List. Use selling features including smart pricing, offer to likers, promote, and more to ensure your item is seen and sold as quickly as possible. EASY DELIVERY OPTIONS Mercari knows that affordable and convenient shipping options are important. That's why Mercari prepaid labels have competitive rates, offer print-free options and Shipping Protection up to $200. With Mercari Local, have your bulky, heavy items picked up for fast, doorstep delivery. GET PAID QUICKLY To complete your sales transaction, rate the buyer. Then funds will be added to your balance. Choose how you want to get paid with Direct Deposit, Instant Pay, or use your balance for a purchase–it's up to you. AUTHENTICATE Got designer items? With Mercari Authenticate, your shoppers know they're getting the real deal. Mercari Authenticate makes it simple to buy and sell pre-loved, genuine luxury goods. List and authenticate luxury items from anywhere, on any device. Authenticated items are automatically boosted and seen by more buyers, meaning they're more likely to sell. Give yourself some preloved love with Mercari. We'd love to hear from you. DM us on our Instagram @mercari, tweet @mercari_app, or find us on Facebook @MercariApp. And, get quick-reads on everything from decluttering to collecting, tips on selling, upcycling ideas and shopping inspo on our Full Circle blog at blog.mercari.com. Mercari is available in the US for anyone 18+.
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