42
poor
Mercedes me Connect (USA) | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
62%
Android
361 Reports
361 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
219 Reports
219 Reports
User Feedback
38%
iOS
219 Reports
219 Reports
62%
Android
361 Reports
361 Reports
Mercedes me Connect (USA) - Latest Quality Issues
Android
Jan 27, 2025
works perfectly except that I've had to log in again 2-3 times for inexplicable reasons, hence the 3 stars.
Android
Jan 28, 2025
I absolutely cannot understand how you can control various functions of the vehicle using this app, but not the programming of the auxiliary heating.. Apart from that, well done 👍
Android
Jan 28, 2025
There is no registration to the app.
Android
Jan 28, 2025
In the future I will avoid updates if possible. I often have problems afterwards.
Android
Jan 29, 2025
Terrible, since the last update the vehicle search folder is all black. Pretty difficult to find your vehicle 😅
Android
Jan 29, 2025
App no longer works properly when returning vehicle
Android
Jan 29, 2025
It keeps "forgetting" my vehicle and asking me to register a new vehicle...
Android
Jan 29, 2025
The car is only 5 years old. It was an expensive, paid-for special feature - remote parking via app. It worked great every day, now Mercedes thinks it's time to turn off the app, since then the expensive special feature hasn't worked in a 5-year-old car. What do you think? I called Maastricht and spoke to Mercedes dealers. Nobody cares. I find it more than annoying, to put it mildly. Why turn off useful things? A catastrophe
Android
Jan 29, 2025
Useful app but often loses the car location map, need to clean data continuously
Mercedes me Connect (USA) - Product Description
The Mercedes me connect Application (the “App”) gives you access to certain features of your model year 2019 or newer Mercedes-Benz passenger vehicles or Mercedes-Benz Van or Freightliner Sprinter vehicle by providing the latest connected vehicle features & services, personal assistance and more. Features and functions of the App may vary depending on your vehicle’s equipment and your subscription services. Use of the App requires an active Mercedes me user account, which is provided to you free of charge. You must also accept the applicable Terms of Use for Mercedes me connect services, which you can view on the App Mercedes me connect. Some features available for passenger vehicles and controlled via the App may not be available for “Mercedes-Benz Vans or Freightliner Sprinter at this time or in the future. Mercedes me connect services are only designed to work with a vehicle’s factory configuration and genuine Mercedes-Benz Parts. Mercedes me connect services or the App may not function in connection with a vehicle that is not factory-configured or with parts that are not genuine Mercedes-Benz Parts.
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