54
fair
Mercedes me Connect (USA) | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
64%
Android
347 Reports
347 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
197 Reports
197 Reports
User Feedback
36%
iOS
197 Reports
197 Reports
64%
Android
347 Reports
347 Reports
Mercedes me Connect (USA) - Latest Quality Issues
Android
Apr 1, 2025
Nice, but plenty of space for advertising and little overview and configuration options for the functions. For example, flashing lights can only be activated via the main page, but not via the vehicle status popup of the main page or the side of the control tiles. Unfortunately, there are also few partners for Fuel&Pay or vehicle washing, and that in the Heim-Turf Stuttgart.
Android
Apr 1, 2025
too much FORCED driving assistance
iOS
Apr 1, 2025
unreliable
Instead of torturing the user with constant and annoying data protection changes, it would be nice if you could make sure that at least basic features such as the activation of the parking heater work RELIABLY via the app for a change. Every winter the same tragedy. Request to the car (S213) fizzles out of 10 attempts 7 times and you don't get the parking heater activated (I can't see the note "try again later") and then you are allowed to scratch in the morning, despite the parking heater. Thank you very much for nothing! Vehicle status is also updated on a whim. Or not. For example, you park the car at 7 p.m. and when you ask for it at 10 p.m., you get a vehicle status from 17 hours ago. In this case, the best or nothing is probably nothing.
Android
Apr 2, 2025
Credit card cannot be created. When entering "Confirm", it is evident that not all completed fields will be copied and the transaction will end with an error message.
Android
Apr 2, 2025
Too bad the app is in different languages, and not in the set language, and can't see my last searched destinations anymore
Android
Apr 2, 2025
The app has lost contact with the car or hanged. Happened before that it hanged itself
Android
Apr 2, 2025
places the car about 400m wrong when at the home address
Android
Apr 3, 2025
Unfortunately, the charging percentage can no longer fall below 50%. This is inconvenient if you want to make optimal use of the power from solar panels remotely to charge the car.
Android
Apr 3, 2025
Overall, I think the app is good and clear. However, there is a deduction for the following: -Charging process is often not possible, after charging interruption the process can no longer be started so quickly. -For the charging stations, it is not specified whether you need your own cable. -The start time of the loading process is not visible, which is why it is not known at what time a block fee is charged.
Mercedes me Connect (USA) - Product Description
The Mercedes me connect Application (the “App”) gives you access to certain features of your model year 2019 or newer Mercedes-Benz passenger vehicles or Mercedes-Benz Van or Freightliner Sprinter vehicle by providing the latest connected vehicle features & services, personal assistance and more. Features and functions of the App may vary depending on your vehicle’s equipment and your subscription services. Use of the App requires an active Mercedes me user account, which is provided to you free of charge. You must also accept the applicable Terms of Use for Mercedes me connect services, which you can view on the App Mercedes me connect. Some features available for passenger vehicles and controlled via the App may not be available for “Mercedes-Benz Vans or Freightliner Sprinter at this time or in the future. Mercedes me connect services are only designed to work with a vehicle’s factory configuration and genuine Mercedes-Benz Parts. Mercedes me connect services or the App may not function in connection with a vehicle that is not factory-configured or with parts that are not genuine Mercedes-Benz Parts.
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