40
poor
Mercedes me Connect (USA) | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
62%
Android
394 Reports
394 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
246 Reports
246 Reports
User Feedback
38%
iOS
246 Reports
246 Reports
62%
Android
394 Reports
394 Reports
Mercedes me Connect (USA) - Latest Quality Issues
iOS
Nov 18, 2024
The vehicle received at the end of September does not work with me
There is no such disgrace. The vehicle, which was purchased in the last week of September, does not work.
iOS
Nov 18, 2024
Bad INFO
App reports driver's window open, checked, window was closed!! Likewise, when the car was in the garage, was locked, the tailgate was also closed!! The app was called up in the house, a message came that the tailgate was open. Then I pressed the key key and probably only now opened the flap!! Thank you Mercedes for the first scratch!!
iOS
Nov 18, 2024
Finally after 4 years of promises watchOS version but still no iOS Critical alerts!!!
Thank you for watchOS app which is missing one key feature - auxiliary heating/ventilating control. After developer response from 27.5.2023 no change at all with Critical Alerts. In-Car Office still notifies me to activate it even when the support was dropped more than year ago. And the app is available on main screen.
Android
Nov 18, 2024
Voice commands catastrophic
Android
Nov 19, 2024
Very disappointed with the gps which gives you unsuitable roads. impossible to use.
Android
Nov 19, 2024
Forced to log out every time.
Android
Nov 19, 2024
It does not allow you to schedule charging (start at a specific time). Such a basic thing.
Android
Nov 19, 2024
The parking heater does not work.... but the tailgate opens and is open for hours.... 🫣
Android
Nov 19, 2024
Nice app: you can open or close the car remotely, but unfortunately it cannot start or preheat
Mercedes me Connect (USA) - Product Description
The Mercedes me connect Application (the “App”) gives you access to certain features of your model year 2019 or newer Mercedes-Benz passenger vehicles or Mercedes-Benz Van or Freightliner Sprinter vehicle by providing the latest connected vehicle features & services, personal assistance and more. Features and functions of the App may vary depending on your vehicle’s equipment and your subscription services. Use of the App requires an active Mercedes me user account, which is provided to you free of charge. You must also accept the applicable Terms of Use for Mercedes me connect services, which you can view on the App Mercedes me connect. Some features available for passenger vehicles and controlled via the App may not be available for “Mercedes-Benz Vans or Freightliner Sprinter at this time or in the future. Mercedes me connect services are only designed to work with a vehicle’s factory configuration and genuine Mercedes-Benz Parts. Mercedes me connect services or the App may not function in connection with a vehicle that is not factory-configured or with parts that are not genuine Mercedes-Benz Parts.
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