Quality degradation at Mercury Cards  
Users report higher volume of Quality Issues than usual
67
fair

Mercury Cards | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-17 Points Past 30 Days
Category: Finance
Work at Mercury Financial LLC? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Mercury Financial LLC? Unlock additional insights
Android unitQ Score
Android User Feedback
97%
Android
99 Reports
iOS unitQ Score
iOS User Feedback
3%
iOS
3 Reports
User Feedback
3%
iOS
3 Reports
97%
Android
99 Reports
Mercury Cards - Latest Quality Issues
Android
Jan 16, 2025
Card is great, bill pay is great, the ONLY reason I'm rating 3 stars is the app all is ALWAYS making me send a text to sign in even though I use the same username and password all the time.
Android
Jan 16, 2025
It usually requires multiple attempts to login to this app. Totally frustrating.
Android
Jan 16, 2025
Can not remember my password and can't change it because I have a new phone and number and they keep sending a verification code to the wrong number
Android
Jan 16, 2025
can't see all charges
iOS
Jan 17, 2025
Not user friendly
Mercury credit card has an extremely high interest rate even though I use actively and pay the card off monthly. Customer service is unhelpful.
Android
Jan 18, 2025
They will not accept payment from a business account. Every month I have to transfer money from my business account to another bank just to make my monthly payment. As soon as I pay this card to zero, I'll never use it again.
Android
Jan 20, 2025
My payments have been automatic. All of a sudden they're not.🤔
Android
Jan 23, 2025
This is the worst credit out there! Beware they will charge you $41 late payment fee and $40 return payment fee when you use the auto pay feature, and you will not be able to dispute it, even though you have the money in your payment account! They are Fraudsters! Beware, i'm reporting them to the BBB! Make your payments using your debit card to avoid the scam NSF and late payment fees! Your best bet is to avoid getting this credit card!
Android
Jan 24, 2025
interest rate too high although I have a 730 credit score and pay off balances every month the MC rate is 28%. the algorithm does seem to factor this into borrowing rate. will switch to 18 month zero interest on a new card.
Mercury Cards - Product Description
Welcome to Mercury‘s oculus, an eye-opening new way to manage your credit in the app. Mercury’s oculus goes beyond simply being a place to pay your card. You have unique credit goals—Mercury’s oculus is designed to help you achieve them.

NEW from Mercury Cards
•	Set credit goals
•	Get personalized tips on how to improve your credit
•	See how much you can save on interest
•	Schedule and even split-up your payments

Account management features you know and love
•	View Account Balance
•	Pay your bill
•	Manage authorized users
•	Review transactions
•	Check your FICO® score
•	Initiate a Balance Transfer (if an offer is available)
•	Manage your saved bank accounts
•	Update statement delivery options
•	Change your Travel Notifications

Card setup made simple
•	Log on with FaceID® and Fingerprint scans from eligible devices (not supported on jailbroken devices)
•	Activate your card
•	Update personal information
•	Maintain PIN
•	Enroll in paperless statements
Stay in the loop
•	Set up account notifications
•	Manage Email and SMS alerts

Customer service at your fingertips
•	Contact our customer service center with one-touch dialing
Want to improve your unitQ Score by 20% within 30 days?
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