Quality degradation at Merrick Bank Mobile  
Users report higher volume of Quality Issues than usual
63
fair

Merrick Bank Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-26 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
38 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
13 Reports
User Feedback
25%
iOS
13 Reports
75%
Android
38 Reports
Merrick Bank Mobile - Latest Quality Issues
Android
Mar 14, 2025
Never has updated current info
iOS
Mar 15, 2025
New member
There's something wrong with the app. I'm a new customer trying to put a username and password. When I try to log in it doesn't let me. Tried numerous times
Android
Mar 16, 2025
I paid my payment on time, but at 530pm. They never said I had to make it before 5pm. They charged me $29 !!!!! I've never heard of that for a Credit card. I will never use this card again. Don't do business with them if you can help it.
Android
Mar 16, 2025
since your last update, it doesn't work on the mobile app on my phone
Android
Mar 18, 2025
having a very hard time getting on the app...I want to know when the first payment is due and how much
Android
Mar 19, 2025
All I get is a blank screen! No account information comes up!
iOS
Mar 23, 2025
Good
Some options don't work
Android
Mar 27, 2025
update: useless automated response what happened to the ability to freeze your card on the app? it's suddenly gone.
iOS
Mar 28, 2025
Dont even bother
I think they used to be legit but now I don't think they are legit at all. Ive paid off their credit card very well and had a $1000 credit limit. Everything was fine I would always use it and pay it and had no issues what so ever. One day it declined and the card never worked again. I am left with almost $700 credit availability and literally cannot use it. I am just going to pay off my balance and never deal with them again super disappointing because I was very happy with everything until now its a shame.
Merrick Bank Mobile - Product Description
The updated - and totally free - Merrick Bank goMobile app gives you the power to do even more, right from your smartphone. You can check your account balance, schedule and view your payments, view your account transaction details, set up notifications — and lots more.


Plus, with our latest update you’ll have access to enhanced payment features and can activate your credit card! You can also check and monitor your FICO® Score with goScore® so you can stay on top of your credit and avoid surprises. Get all the details you need to manage your account, plus a fresh new look, by downloading the updated mobile app!


The Merrick Bank goMobile app is optimized for your iPhone® and is available 24/7 to all Merrick Bank customers. Our App allows you to access your account using your existing online Cardholder Center username and password.


Get Started:


To start using the mobile app, simply use your current online Cardholder Center login information. Not enrolled in the online Cardholder Center? No problem. You can download the app and enroll! 


Features:
- TouchID and FaceID
- Quick View
- Set and Schedule Payments
- View your FICO® Score with goScore®
- Alert Set-Up & Management
- Quick Freeze
- Recent Transactions
- Payment History
- And much more


Security:
We take security very seriously. We protect your information through various security controls, including device recognition technology and encrypted mobile banking data, to name a few.


iPhone® is a registered trademark of Apple Inc.
Note: There is no charge from Merrick Bank for the goMobile App, but message and data rates may apply. Please check with your mobile carrier regarding any web browser/data usage rates on your device.
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