Quality degradation at Meta View  
Users report higher volume of Quality Issues than usual
24
poor

Meta View | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Photo & Video
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
73%
Android
165 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
62 Reports
User Feedback
27%
iOS
62 Reports
73%
Android
165 Reports
Meta View - Latest Quality Issues
Android
Dec 19, 2024
Downloading update never happens even though I have full bars. The app is in bad shape
Android
Dec 19, 2024
I don't have the Meta AI options, I bought them for that and although they still serve me to take photos or record and hands-free calls I feel cheated for not having the AI element in my glasses.
Android
Dec 20, 2024
i can't view my videos
Android
Dec 20, 2024
After the latest metaview update, it doesn't find WhatsApp contacts
Android
Dec 20, 2024
Could be so much better. These could be very useful, makes me wish Google hadn't stopped developing their glasses. The "AI" is limited to being a half as capable what Alexa and Google offer. Llama is a pretty capable LLM, this experience is inexcusable. For Ray-Bans part, they did a really good job making comfortable glasses that Facebook ruined.
iOS
Dec 20, 2024
Meta Ai not activated in Hong Kong
How to activate ai function?
Android
Dec 20, 2024
Very good application, the problem is that it does not preserve the language. Forced to go back to it to change the language.
Android
Dec 21, 2024
My glasses won't connect and I can't download the photos. How can I get the contact with the technical service? Can you leave me the link so I can contact them directly? On the web that is supposed to solve our problems, it is impossible. In the chat, any message you put answers the same recurring automatic message and I don't leave there. It's super frustrating and depressing
Android
Dec 21, 2024
One thing you have to do, ONE! Is it possible that the videos are in an unreadable format? An absurd mp4 compression, but do you know that you are an app for phones or what?
Meta View - Product Description
Manage your Ray-Ban Meta or Ray-Ban Stories smart glasses.

The Meta View app makes it easy to manage your smart glasses and keep them up to
date.

Import, view and share your captured photos and videos in the Gallery tab.

Set up and customize voice control features, which allow you to say "Hey Meta" and go
hands free*

Manage your information and privacy settings, which allow you to connect your calling,
messaging and music services and stay in control of your privacy.

Learn and explore the features and capabilities through interactive product tours.

*Meta AI is only available in the United States and Canada.
*Certain features and functionality depicted are device-dependent and will vary by region.
Meta AI is not available on Ray-Ban Stories.
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