Quality degradation at Mi Banco Mobile  
Users report higher volume of Quality Issues than usual
42
poor

Mi Banco Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-25 Points Past 30 Days
Category: Finance
Work at Banco Popular de Puerto Rico? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Banco Popular de Puerto Rico? Unlock additional insights
Android unitQ Score
Android User Feedback
41%
Android
41 Reports
iOS unitQ Score
iOS User Feedback
59%
iOS
59 Reports
User Feedback
59%
iOS
59 Reports
41%
Android
41 Reports
Mi Banco Mobile - Latest Quality Issues
iOS
Dec 7, 2024
Non-functional App
It closes immediately when I open it. I've tried uninstalling several times and nothing. A disaster
iOS
Dec 10, 2024
Puerto Rico and US
Terrible! Cant do anything! Cant link external accts for easy transfers. If you deposit in cash, it takes up to three days to clear not to mention no one has time to physically go to a bank these days. I've changed my password too many times because of their paranoia with corruption.. and much more issues
Android
Dec 10, 2024
Worthless app. Doesn't let me access my information
iOS
Dec 11, 2024
Doesn’t work on iPhone.
App doesn't work on iPhone. It starts and crashes. You're better off using another app to watch your account.
iOS
Dec 11, 2024
dirt
This app has not worked for more than four days and I have not been able to pay my bills due to the ineptitude of the bank.
iOS
Dec 14, 2024
Closes
The app closes when I try to open it.
Android
Dec 15, 2024
I have been using the app for years and I had never experienced serious problems until a few months ago that it does not allow me to access it and only allows me to see the balance on a screen. I hope you can fix this because it's very annoying and even more so when I want to transfer from check to savings
Android
Dec 16, 2024
The code verification update has to be removed but it takes too much time.
iOS
Dec 18, 2024
Error Login
From time to time this application fails to perform access authentication.
Mi Banco Mobile - Product Description
Do more with Mi Banco Mobile. 

Manage your Banco Popular accounts 24/7 from your iPhone, iPad or iPod touch device. Just install the app and sign in with your username and password. If you haven't enrolled yet, you can complete the process in an easy and quick way.

Through Mi Banco Mobile, you can:

- Have 24/7 access to your accounts and balances, including transactions form the past 18 months
- Add payees and pay your bills
- Save payment receipts
- Make transfers between your different accounts
- Deposit checks*
- Open an account*
- Withdraw cash at any of our ATMs
- Send money to and receive from other people
- Access the ATM & branch locator
- Contact our support team

Security:
- Touch ID and Face ID for compatible devices
- Configure Push Notifications and email alerts to receive updates about balances, payments, transfers and personal information changes
-Two-step verification as an additional level of security 
- Your information is protected by 256-bit encryption 


Disclosures:
-Certain conditions apply. For more information access popular.com.
*Member FDIC. Deposits are subject to the provisions of the Bank's Fund Availability Policy
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