65
fair
Mi Banco Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
42%
Android
25 Reports
25 Reports
iOS unitQ Score
iOS User Feedback
58%
iOS
35 Reports
35 Reports
User Feedback
58%
iOS
35 Reports
35 Reports
42%
Android
25 Reports
25 Reports
Mi Banco Mobile - Latest Quality Issues
iOS
Mar 19, 2025
ATH VISA does not work
Unfortunately, even with the update it does not allow you to register the ATH VISA card. Only a small group of lucky people made it. When contacting Telepago, the staff indicated that it is something that they will be working on but that they do not know when it will be possible to incorporate this type of card again. This worked for a short time and my son was able to incorporate his ATH VISA and is using it without problems.
iOS
Mar 20, 2025
Listening to feedback?
If you guys listen to the feedback, we would've already a Dark mode in the app… So that's a lie when you guys says you “listen”, to feedbacks. Also the app need push notifications when you receive a payment.
iOS
Mar 20, 2025
Add visa debit again on the first day I worked well
When they activated Apple Pay I was able to set up my ATH visa debit in the wallet but I had to restore my iPhone from the factory for another situation and when I reinstalled the app it no longer let me include the card it says only credit cards when before it said credit cards and ATH debit visa and I came to use it and I really need to put it in the wallet because I don't usually use ATH Mobile much because I don't use ATH Mobile much for please fix it now because Oriental bank started the same day as you in Apple Pay and I have their debit Mastercard in the wallet without any problem, the problem is only with you.
iOS
Mar 21, 2025
He still has a long way to go...
They should add options like other banks: 1. Real-time notifications when shopping with the debit card through direct purchase in a store or online. 2. Be able to see the debit card numbering virtually. 3. More dynamic widgets with different sizes. 4. 2-day advance payment as offered by most banks in the United States and now Oriental Bank in Puerto Rico. 6. Options to overdraw the checking account if you have a payroll payment every month without fees as offered by several banks in the United States. Let's go... they are falling behind. They are going from being a top bank to being a bank with archaic technology. 😬
Android
Mar 22, 2025
Lately it is not working properly, it does not want to open.
Android
Mar 23, 2025
It tells me it's not compatible with my device
iOS
Mar 25, 2025
Add visa debit again on the first day I worked well
They updated the app but nothing about ATH Vida for Apple Pay. When they activated Apple Pay I was able to set up my ATH visa debit in the wallet but I had to restore my iPhone from the factory for another situation and when I reinstalled the app it no longer let me include the card it says only credit cards when before it said credit cards and ATH debit visa and I came to use it and I really need to put it in the wallet because I don't usually use ATH Mobile much because I don't use ATH Mobile much for please fix it now because Oriental bank started the same day as you in Apple Pay and I have their debit Mastercard in the wallet without any problem, the problem is only with you.
Android
Mar 28, 2025
It won't let me access the account.
iOS
Mar 28, 2025
Security so strong it’s nearly unusable
The security on this app is so strong I am constantly getting locked out and having to recover my account which is a big process! Don't even THINK about changing tabs with the app open or you'll be logged out and when you log back in too many times you'll be forced to recover the account via 5 emails! It's a wild ride.
Mi Banco Mobile - Product Description
Do more with Mi Banco Mobile. Manage your Banco Popular accounts 24/7 from your iPhone, iPad or iPod touch device. Just install the app and sign in with your username and password. If you haven't enrolled yet, you can complete the process in an easy and quick way. Through Mi Banco Mobile, you can: - Have 24/7 access to your accounts and balances, including transactions form the past 18 months - Add payees and pay your bills - Save payment receipts - Make transfers between your different accounts - Deposit checks* - Open an account* - Withdraw cash at any of our ATMs - Send money to and receive from other people - Access the ATM & branch locator - Contact our support team Security: - Touch ID and Face ID for compatible devices - Configure Push Notifications and email alerts to receive updates about balances, payments, transfers and personal information changes -Two-step verification as an additional level of security - Your information is protected by 256-bit encryption Disclosures: -Certain conditions apply. For more information access popular.com. *Member FDIC. Deposits are subject to the provisions of the Bank's Fund Availability Policy
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