Quality degradation at Microsoft 365 (Office)  
Users report higher volume of Quality Issues than usual
80
good

Microsoft 365 (Office) | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
95%
Android
7857 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
414 Reports
User Feedback
5%
iOS
414 Reports
95%
Android
7857 Reports
Microsoft 365 (Office) - Latest Quality Issues
Android
Jan 30, 2025
Update: clear user data, then reinstall the app solves my current problem. Hope it won't return. Problem faced: can no longer change encoding nowadays. regardless the account I'm using, it still insisted telling me that "cannot save on device", and claimed I should contact my organisation for subscription plan. But one of the account I tested is my personal account! Now I can no longer view txt files, since almost all of them need the encoding change. What can I do to have that function back?
Android
Jan 30, 2025
Last updation notes not working properly..can't open open old notes. can't edit...*****
Android
Jan 30, 2025
I can no longer sign in to work on any of my files through my phone. The previous app worked just fine. It seems like adding this Copilot stuff was too much for the system and now the app is useless. Real glad I'm paying for this.
Android
Jan 30, 2025
When my acoount get locked I tried to unlocked it they want you to put ur cp number but instead of unlocking it is says "this method isn't working Right now" bruh
Android
Jan 30, 2025
I was using the note well, but after this update, it started to freeze. I can't use it because it's unstable. It doesn't connect well with the computer either.
Android
Jan 30, 2025
A lot of documents stopped oppening
Android
Jan 30, 2025
I have to uninstall and then re-install every fee weeks because it won't let me login to my account and stops letting me edit my things.
Android
Jan 30, 2025
Hi notes not working
Android
Jan 30, 2025
Annoying battery drainer: This app will bother you nonstop with notifications you can't turn off. Also the app is hidden so you have to go to the app store to uninstall the app. The app also creates disruptive ads to blow up your phone more!!!!
Microsoft 365 (Office) - Product Description
Microsoft 365 is the ultimate everyday productivity app that helps you create, edit, and share on the go. With Word, Excel, and PowerPoint all in one app, Microsoft 365 is the destination for creating and editing documents on the fly when you need them most.
 
It’s easy to draft a blog in Word, manage your budget in Excel, or practice your next business pitch in PowerPoint. And with integrated editing features, Microsoft 365 is a complete documents editor right at your fingertips. You can also scan and sign important documents, create PDFs, and update your resume anywhere, in just a few taps.

With intelligent cloud services and trusted security, the Microsoft 365 app can help maximize your productivity in both work and life.

Word, Excel, and PowerPoint all in one app:
• Your go-to mobile app for productivity with Word, Excel, and PowerPoint all in one app.
• Use Microsoft 365 as your cover letter or CV creator with professional templates.
• Easily store and access Word, Excel, and PowerPoint files in the cloud.
• Share, edit and collaborate with others in real time.
• Practice presenting with Presenter Coach.
• Excel can create or instantly modify worksheets with one of the many in-app templates available.

Convert Pictures and Documents
• Create docs by snapping a picture or uploading a photo from your camera roll.
• Transform a photo of a table into an editable Excel spreadsheet.
• Enhance digital images of whiteboards, spreadsheets, and documents.
 
PDF Scanning & Editing Capabilities:
• Scan PDF files and convert them into Word documents instantaneously—and vice versa—with the PDF converter tool.
• Edit PDF files on your device quickly and easily while on the go.
• PDF Reader allows you to access and sign PDFs.
 
Unique Office Mobile Functions:
• Quickly jot down thoughts and ideas, and then save or share them via Sticky Notes.
• QR Scanner enables your device to scan QR codes and open attached links.
• Office documents and spreadsheets can be transferred instantly to nearby mobile devices.
 
Anyone can download the Microsoft 365 app for free and start using it right away. Access and save documents to the cloud by connecting a Microsoft Account (for OneDrive or SharePoint) or by connecting to a third-party cloud storage provider. Logging in with a personal Microsoft account or a work or school account connected to a Microsoft 365 subscription will unlock premium features within the app.

Subscription & Privacy Disclaimer 
Unlock the full Microsoft 365 experience with a qualifying Microsoft 365 subscription for your phone, tablet, PC and Mac. 

Monthly Microsoft 365 subscriptions purchased from the app will be charged to your App Store account and will automatically renew within 24 hours prior to the end of the current subscription period unless auto-renewal is disabled beforehand. You can manage your subscriptions in your App Store account settings. 

This app is provided by either Microsoft or a third-party app publisher and is subject to a separate privacy statement and terms and conditions. Data provided through the use of this store and this app may be accessible to Microsoft or the third-party app publisher, as applicable, and transferred to, stored and processed in the United States or any other country where Microsoft or the app publisher and their affiliates or service providers maintain facilities. 

Please refer to the Microsoft Software License Terms for Microsoft Office. See “License Agreement” link under Information. By installing the app, you agree to these terms and conditions.
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