75
good

Mi DIGI | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Utilities
Work at DIGI SPAIN TELECOM SL? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
90%
Android
227 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
26 Reports
User Feedback
10%
iOS
26 Reports
90%
Android
227 Reports
Mi DIGI - Latest Quality Issues
Android
Feb 25, 2025
It works fine for mobile, but for TV the decoder gives problems, it doesn't let you install certain apps like Netflix and it doesn't work correctly on others.
Android
Feb 26, 2025
It's good but it doesn't let me activate the television on my mobile
Android
Feb 26, 2025
It still doesn't work on the tablet, it doesn't even open.
Android
Feb 27, 2025
I'm tired of logging in every time I want to enter the app. When I signed up for Digi in 2021, it never asked me for my phone number or password, much less having to enter a code.
Android
Feb 28, 2025
No option for complaints. To download the invoice, too many checks. And by the way, the email support is lamentable. They should look into it. With Digi, in general, so far, the App is fine and the resolution of problems via email leaves much to be desired.
Android
Feb 28, 2025
Constantly logs out.
Android
Mar 1, 2025
It won't let me in even if I put in the correct data
Android
Mar 1, 2025
Terrible!!! Every time you have to log in you have to enter the password and to close it you can't. Of the 1 GB that I have contracted, not even half of it is enough. If it doesn't improve when the contract ends, I'll move to another company.
Android
Mar 1, 2025
The application does not open, I try again after a few minutes and the same thing happens. I have deleted the application cache, uninstalled it, reinstalled it and the same thing happens. I call customer service, nobody answers and I can't recharge my number and I will surely lose the accumulated GB. Total disaster.
Mi DIGI - Product Description
Descarga Mi DIGI y gestiona tus productos y servicios de forma más visual e intuitiva.
 
Si eres cliente de fibra puedes:
•       Consultar tus facturas, el importe y la fecha en que se efectúan los pagos.
•       Pagar tus facturas pendientes.
•       Cambiar tu producto de fibra o pasarte a Fibra SMART cuando esté disponible en tu zona.
•       Contratar y gestionar servicios como DIGI storage o Conexión Plus.
 
Si eres cliente de contrato puedes:
•       Consultar los gigas consumidos y acumulados.
•       Cambiar tus productos de móvil o contratar Fibra.
•       Configurar servicios como el buzón de voz o el aviso de llamadas perdidas.
•       Agrupar todos tus contratos.
 
Si eres cliente de prepago puedes:
•       Consultar tu saldo, traspasarlo a otra línea o solicitar un anticipo de saldo.
•       Consultar los gigas y minutos consumidos.
•       Pasarte a contrato o activar más productos de móvil.
•       Configurar servicios como el buzón de voz o el aviso de llamadas perdidas.
Want to improve your unitQ Score by 20% within 30 days?
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