72
good
Mi DIGI | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
89%
Android
173 Reports
173 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
21 Reports
21 Reports
User Feedback
11%
iOS
21 Reports
21 Reports
89%
Android
173 Reports
173 Reports
Mi DIGI - Latest Quality Issues
Android
Jan 25, 2025
Something is wrong with the app, I want to log in but the screen goes blank, it happens to me and members of my family who also have digi. We have tried uninstalling and reinstalling and nothing
Android
Jan 25, 2025
I wanted to recommend a friend and they forced me to enter the app... since I called and spoke to 3 people and they told me the same thing "you don't need to connect to midigi" well yes... and I had to reset the password but it said the same thing... you can't access at this moment try again later... (I've been trying for 2 days) And you have a time limit to talk to people... exactly after 15 minutes the calls always get cut off😡 Leaving the problem unresolved...
Android
Jan 27, 2025
It does not mark the gigabytes consumed as it should, it shows me 60 GB when I have 30 GB left, therefore uninstallation
Android
Jan 27, 2025
This application worked well for me. I have had problems when making my recharges for several months... it works as long as I have a balance, then when I want to make a recharge I get a notice that it cannot be done... I have reinstalled it and it gives me the same problem and it asks me to verify the user and I can't even verify it... It's terrible if I don't have physical money to go to a store...
Android
Jan 28, 2025
I downloaded the internet so that I would be charged €31, they continue charging €36, they tell me that I put MSM, (a lie that can be verified, just as I have a screenshot and when I have all the ones they have asked me for, I will proceed to send them to the platform and the Ministry of Digital Transformation and have them check all the screenshots and measurements of the wifi that I receive from the CIA. There is no better doctrine than patience and knowing how to wait because in the end, they have the results of these gentlemen. Good morning
Android
Jan 28, 2025
When the fiber is cancelled, you do not inform us where to return the router, you do not answer by email or calls, in this way you illegally charge us for the router.
Android
Jan 28, 2025
It doesn't work. I can't log into my account to activate my plan.
Android
Jan 29, 2025
It's very cumbersome to find the invoices
Android
Jan 29, 2025
With Android 15, invoices can only be viewed but the PDF cannot be downloaded.
Mi DIGI - Product Description
Descarga Mi DIGI y gestiona tus productos y servicios de forma más visual e intuitiva. Si eres cliente de fibra puedes: • Consultar tus facturas, el importe y la fecha en que se efectúan los pagos. • Pagar tus facturas pendientes. • Cambiar tu producto de fibra o pasarte a Fibra SMART cuando esté disponible en tu zona. • Contratar y gestionar servicios como DIGI storage o Conexión Plus. Si eres cliente de contrato puedes: • Consultar los gigas consumidos y acumulados. • Cambiar tus productos de móvil o contratar Fibra. • Configurar servicios como el buzón de voz o el aviso de llamadas perdidas. • Agrupar todos tus contratos. Si eres cliente de prepago puedes: • Consultar tu saldo, traspasarlo a otra línea o solicitar un anticipo de saldo. • Consultar los gigas y minutos consumidos. • Pasarte a contrato o activar más productos de móvil. • Configurar servicios como el buzón de voz o el aviso de llamadas perdidas.
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