46
poor

MijnKPN | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
74%
Android
52 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
18 Reports
User Feedback
26%
iOS
18 Reports
74%
Android
52 Reports
MijnKPN - Latest Quality Issues
iOS
Feb 24, 2025
Does what it has to do.
And again the customer is not listened to. Also not with the latest update
iOS
Feb 25, 2025
Broken
Infinite loop: MijnKPN redirects to KPN Thuis app to manage modem. KPN Thuis app keeps asking to install MijnKPN app to manage modem. App Store only shows Open button since MijnKPN latest version is installed.
Android
Feb 25, 2025
Take advantage of people who have little knowledge about their internet subscription to then sell them an overpriced deal. Door to door salespeople use smooth talk and KPN tries to keep its hands clean by letting external parties do the dirty work. Salespeople driven by bonuses, guaranteed dirty business...
iOS
Feb 26, 2025
another bug
After the previous update you can no longer look at the small screen and surf the internet on the ipad. This bug keeps coming back with updates. Scaling of the home screen is also not good on ipad. Yes the ipad has the latest ios 🙃
Android
Feb 26, 2025
Drama does not work, called KPN several times and did not get any further than bad WiFi
Android
Feb 26, 2025
App not working on my old Galaxy S5- Neo
iOS
Feb 27, 2025
No longer watchable in small screen after last update!
Since the last update you can no longer control the screen (rewind, pause or fast forward) if you have it in small screen so you can do something else in between. Very unfortunate and annoying.
Android
Mar 1, 2025
Great update, looks good. But does not do everything that is promised. I want to set up a separate 2.4 network by turning it on in the app. That all works well, but the network is not visible or active. What am I doing wrong or why does it not work? 5 stars if this does work. Who can help me with the solution
Android
Mar 1, 2025
Lowered for now. App always worked, without any problems. Now I regularly get a message, it didn't work. Try again later. This happens when upgrading my internet unlimited 300 bundle.
MijnKPN - Product Description
What can you do with the new MijnKPN app?
• View call, SMS and data usage of your KPN Mobile subscriptions in 1 overview
• Share MBs quickly and easily among yourselves
• View and download your invoices
• Switch extra options, bundles, or channel packages on or off
• Check and change your personal details and subscriptions
• Improve your Wi-Fi with the Wifi Manager
• Track the status of your order
• Switch your app to Dark Mode

How do you use the MijnKPN app?
1. Download the app
2. Log in with your KPN ID or create a KPN ID account
3. Link your product(s) to your account

This is how you manage your product(s) easily.

Who can use the MijnKPN app?
With the MijnKPN app, you have quick access to your subscriptions for Mobile, Internet, TV, and Prepaid. The MijnKPN app doesn't work for KPN business subscriptions.

We want to keep improving the MijnKPN app. Want to think along?
We're curious to your experiences. Have any tips or ideas to make the app even better? Leave them in the review section below!
Want to improve your unitQ Score by 20% within 30 days?
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