73
good
MijnKPN | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
49 Points Past 7 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
86%
Android
48 Reports
48 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
8 Reports
8 Reports
User Feedback
14%
iOS
8 Reports
8 Reports
86%
Android
48 Reports
48 Reports
MijnKPN - Latest Quality Issues
Android
Nov 6, 2024
I don't want to renew one of the subscriptions but that doesn't work
Android
Nov 7, 2024
KPN is not mine! Just so you know. I am responding to myself here, not so much to MyKPN, although the Logo 'MyKPN' is here on the top left. Can the response and the one before it be deleted? Or is that my job. Where is the option 'delete' here? I only see the option 'post' on the top right. 'More info' is and remains the misleading factor here. Certainly within my response, which I see above.
iOS
Nov 11, 2024
Can’t add my subscription to the app
For some reason I add my phone number then my client number and it does not get linked to my account. I get an error message as if it was incorrect after confirming my number. Quite annoying the same happens when u add my last bank details number , also does not recognise it , I'm copy pasting from my bank app the customer number and all numbers but still does not work and is not recognised not my internet not my phone……
Android
Nov 12, 2024
UPDATE: I've tried that one for a long time but it just doesn't work... So that's where I get that message. Otherwise I wouldn't have asked for help here... KPN explains to me that I can't rent movies at home because the PIN code is incorrect. Next, I want to retit these that doesn't do it either. Then I get the picture that the button doesn't work for a while and try again later. After 10 times you're fed up with that and you think never mind.
Android
Nov 13, 2024
The closure of the KPN store in Bussum is very bad news, especially for the elderly. KPN's inaccessibility is getting bigger and bigger. Especially because telephone contact also too often takes a lot of time before you are transferred.
iOS
Nov 13, 2024
App not working
I want KPN's Home app back!
Android
Nov 14, 2024
I renewed my subscription and ordered an expensive phone. When I ordered it, it said that you got a smartwatch from samsung. That action turned out to have already expired and I didn't get it from samsung. KPN also sent me away and did not take responsibility and did not receive any compensation while they had it on their site. This while I had been a loyal customer for a long time. A thick lid on your nose. I am very disappointed but an experience richer Easily shrugged off
Android
Nov 19, 2024
Keeping an appointment is very difficult, you have to wait for it before they come and still the question is if kpn kom om alles is connected
Android
Nov 19, 2024
You have become far too expensive
MijnKPN - Product Description
What can you do with the new MijnKPN app? • View call, SMS and data usage of your KPN Mobile subscriptions in 1 overview • Share MBs quickly and easily among yourselves • View and download your invoices • Switch extra options, bundles, or channel packages on or off • Check and change your personal details and subscriptions • Improve your Wi-Fi with the Wifi Manager • Track the status of your order • Switch your app to Dark Mode How do you use the MijnKPN app? 1. Download the app 2. Log in with your KPN ID or create a KPN ID account 3. Link your product(s) to your account This is how you manage your product(s) easily. Who can use the MijnKPN app? With the MijnKPN app, you have quick access to your subscriptions for Mobile, Internet, TV, and Prepaid. The MijnKPN app doesn't work for KPN business subscriptions. We want to keep improving the MijnKPN app. Want to think along? We're curious to your experiences. Have any tips or ideas to make the app even better? Leave them in the review section below!
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